★★★★ Novice
2012-09-28
10:28 PM
— last edited on
2012-10-05
05:23 PM
by
EA_Spectre
Invalid serial number
I simply reinstalled the game, and ran it on my normal windows 7. I didn’t select the compatibility option or run administrater. The only problem is the background animation doesn’t run. Multiplayer should now work. Hope this helps
Instant Defeat Problem
The only thing I can’t seem to solve is the instant defeat problem. I’ve already reinstalled the game with a new serial number (as provided by EA support). After 20 seconds into the game I get an automatic defeat. Any ideas to how to solve it? I’ve been searching for solutions online but only to find no solution. Thanks
P.S. PLEASE POST SOLUTIONS, NOT THINGS LIKE «I got the same problem too»…… blah blah blah. IT TAKES UP SPACE!!
Message 1 of 15
(77,434 Views)
★ Pro
2012-09-28
11:32 PM
So… You have several options. First one is the registry edit:
its simple follow these steps
1.On your windows machine click on start and in the (Search for programs and files) box type in regedit and open regedit.exe
2. Next click on the little arrow next to the folder named HKEY_LOCAL_MACHINE and make your way to ergc directory the full path is
HKEY_LOCAL_MACHINE -> SOFTWARE -> Wow6432Node -> Electronic Arts -> EA Games -> Command and Conquer Generals Zero Hour -> ergc
Note: If you cannot find Wow6432Node then ignore it and procees to Electronic Arts -> EA Games Command and Conquer Generals Zero Hour -> ergc. Thanks to Khalilz for pointing this out.
3. Click on the ergc directory and right click on Default (located on the right side under Name) and Modify it.
4. Now simply add the — between the serial numbers.Write it exactly how its written on the game you bought. if you notice It only displays your serial number without the — between the code so you will just need to add them in
for example change it from 123A5678B8CDD3D3P0P0 to 123A-5678-B8CD-D3D3-P0P0 now try playing the same you should be able to play it online
————————————————————————————————
If you try playing and your buildings blow up 30 seconds into the game there is another fix for this.
This is a built in feature EA added to help prevent anti-piracy
[Make sure you read the steps above then continue reading this]
Have the regedit open on ergc directory copy the serial that you have modified (the serial number that you included with the -) and uninstall zero hour keeping the regedit still open on the ergc directory.
Now heres the trick, we will need to reinstall zero hour BUT as it is installing zero hour we quickly replace the registry with the modified serial number that included the dash’s. So put the CD in and start up the installation process when it will prompts you for the serial number type the serial number as you normally would and as soon as you put the serial number click next and stop there, dont install zero just yet!
Now go to the opened regedit.exe and click on ergc directory using and modify the default registry key by adding the dashs in the serial key. And then proceed installing zero hour. this will help bypass the built in anti-piracy glitch and it will work!
If that doesn’t work then you’ll have to contact EA customer support again. It’s a pain, I know, but that’s life…
Message 2 of 15
(84,340 Views)
★★★★ Novice
2012-09-30
02:07 PM
— edited
2012-09-30
02:32 PM
HOLY ****
it works. but u have to remember to refresh the regedit (F5) after you’ve entered the code to see any changes. Skirmish and campagin now works fine, no buildings blowing up. Hooray! 
BUT
Now multiplayer stopped working. That annoying «Invalid serial Number» error is back, even without the compatibility option. Thanks for the solution, U were more help than the EA support. I’ve already contacted them about this problem AGAIN but they seem to be not bothered to reply back. Anyways, your a life saver
Message 4 of 15
(84,334 Views)
★★★★ Novice
2012-09-30
03:59 PM
— edited
2012-09-30
06:51 PM
OK, I’ve solved the «Invalid Serial Number» error.
Here was the problem in regedit.exe:
— «123A-5678-B8CD-D3D3-P0P0» : adding slashes will let me play skirmish and campaign but will pop the «Invalid Serial Number» when you login
— «123A5678B8CDD3D3P0P0» : without slashes will let me bypass the «Invalid Serial Number» and play multiplayer matches, but blows up all my buildings at the start of the game.
So after doing your steps, I did the following:
1) Make sure the game is patched
2) Make sure I’ve got regedit.exe open in the egrc to see the ZH serial number (with the slashes in)
3) Rerun the game with disabled compatibility. This bit is not too improtant but it might help, since it solved my «Invalid Serial Number» error in the past with my windows 7.
4) Enter your multiplayer details after clicking on multiplayer in the main menu. Do not hit the login just yet.
5) Go back to regedit and take off the slashes from the serial number (added from your instructions lajakl)
6) Login and you should be able to play online, without buildings blowing up at the start of matches. Skirmish works fine as well
However, when you exit Zero Hour and rerun the game, the anti-piracy thing will kick in and start blowing up your buildings again. To solve this, before you exit the game go back to regedit and add the slashes back into your serial number. When you rerun, skirmish should be fine and multiplayer should not becuase the «Invalid Serial Number» error would’ve come back. To play multiplayer again, simply follow steps 4, 5 and 6 again.
I hope this will help you in future posts, and please show some appreciation as ths took me 3 hours to work out.
HOORAY
(for anyone reading this, please read the whole post to understand what im talking about)
DigitalGeo
Message 5 of 15
(84,327 Views)
★ Pro
2012-10-04
11:52 PM
— edited
2012-10-05
12:33 AM
EA has fixed the issue for The Ultimate Collection users. I’m not sure about TFD and original versions, though… but TFD and original problems will not be fixed.
Message 10 of 15
(84,248 Views)
★ Pro
2012-09-28
11:32 PM
So… You have several options. First one is the registry edit:
its simple follow these steps
1.On your windows machine click on start and in the (Search for programs and files) box type in regedit and open regedit.exe
2. Next click on the little arrow next to the folder named HKEY_LOCAL_MACHINE and make your way to ergc directory the full path is
HKEY_LOCAL_MACHINE -> SOFTWARE -> Wow6432Node -> Electronic Arts -> EA Games -> Command and Conquer Generals Zero Hour -> ergc
Note: If you cannot find Wow6432Node then ignore it and procees to Electronic Arts -> EA Games Command and Conquer Generals Zero Hour -> ergc. Thanks to Khalilz for pointing this out.
3. Click on the ergc directory and right click on Default (located on the right side under Name) and Modify it.
4. Now simply add the — between the serial numbers.Write it exactly how its written on the game you bought. if you notice It only displays your serial number without the — between the code so you will just need to add them in
for example change it from 123A5678B8CDD3D3P0P0 to 123A-5678-B8CD-D3D3-P0P0 now try playing the same you should be able to play it online
————————————————————————————————
If you try playing and your buildings blow up 30 seconds into the game there is another fix for this.
This is a built in feature EA added to help prevent anti-piracy
[Make sure you read the steps above then continue reading this]
Have the regedit open on ergc directory copy the serial that you have modified (the serial number that you included with the -) and uninstall zero hour keeping the regedit still open on the ergc directory.
Now heres the trick, we will need to reinstall zero hour BUT as it is installing zero hour we quickly replace the registry with the modified serial number that included the dash’s. So put the CD in and start up the installation process when it will prompts you for the serial number type the serial number as you normally would and as soon as you put the serial number click next and stop there, dont install zero just yet!
Now go to the opened regedit.exe and click on ergc directory using and modify the default registry key by adding the dashs in the serial key. And then proceed installing zero hour. this will help bypass the built in anti-piracy glitch and it will work!
If that doesn’t work then you’ll have to contact EA customer support again. It’s a pain, I know, but that’s life…
Message 2 of 15
(84,341 Views)
★★★★ Novice
Message 3 of 15
(77,364 Views)
★★★★ Novice
2012-09-30
02:07 PM
— edited
2012-09-30
02:32 PM
HOLY ****
it works. but u have to remember to refresh the regedit (F5) after you’ve entered the code to see any changes. Skirmish and campagin now works fine, no buildings blowing up. Hooray!
BUT
Now multiplayer stopped working. That annoying «Invalid serial Number» error is back, even without the compatibility option. Thanks for the solution, U were more help than the EA support. I’ve already contacted them about this problem AGAIN but they seem to be not bothered to reply back. Anyways, your a life saver
Message 4 of 15
(84,335 Views)
★★★★ Novice
2012-09-30
03:59 PM
— edited
2012-09-30
06:51 PM
OK, I’ve solved the «Invalid Serial Number» error.
Here was the problem in regedit.exe:
— «123A-5678-B8CD-D3D3-P0P0» : adding slashes will let me play skirmish and campaign but will pop the «Invalid Serial Number» when you login
— «123A5678B8CDD3D3P0P0» : without slashes will let me bypass the «Invalid Serial Number» and play multiplayer matches, but blows up all my buildings at the start of the game.
So after doing your steps, I did the following:
1) Make sure the game is patched
2) Make sure I’ve got regedit.exe open in the egrc to see the ZH serial number (with the slashes in)
3) Rerun the game with disabled compatibility. This bit is not too improtant but it might help, since it solved my «Invalid Serial Number» error in the past with my windows 7.
4) Enter your multiplayer details after clicking on multiplayer in the main menu. Do not hit the login just yet.
5) Go back to regedit and take off the slashes from the serial number (added from your instructions lajakl)
6) Login and you should be able to play online, without buildings blowing up at the start of matches. Skirmish works fine as well
However, when you exit Zero Hour and rerun the game, the anti-piracy thing will kick in and start blowing up your buildings again. To solve this, before you exit the game go back to regedit and add the slashes back into your serial number. When you rerun, skirmish should be fine and multiplayer should not becuase the «Invalid Serial Number» error would’ve come back. To play multiplayer again, simply follow steps 4, 5 and 6 again.
I hope this will help you in future posts, and please show some appreciation as ths took me 3 hours to work out.
HOORAY
(for anyone reading this, please read the whole post to understand what im talking about)
DigitalGeo
Message 5 of 15
(84,328 Views)
★ Pro
2012-10-01
12:30 AM
Glad to help, and thanks very much for posting the advanced solution, if you don’t mind I’m gonna save it for future use.
Message 6 of 15
(77,342 Views)
Community Manager (retired)
2012-10-01
12:01 PM
Grand step-by-step there, thanks for giving back to the community guys!
If this message helped you, please give it a bit of XP! Click the XP button at the bottom right of this post.
If it answered your question, click «Accept as solution». Thanks!
Message 7 of 15
(77,336 Views)
★★★ Newbie
2012-10-04
04:04 AM
So something interesting… you do this for Generals Online and it will not work, do it for Generals Zero Hour and it might work. Doesn’t work for me though. I can connect to Generals not Generals Zero Hour. Both registry keys are set to ABCD1234EFGH5678 format.
Message 8 of 15
(77,307 Views)
Community Manager (retired)
2012-10-04
03:11 PM
In this case, I would advise contacting support.
If this message helped you, please give it a bit of XP! Click the XP button at the bottom right of this post.
If it answered your question, click «Accept as solution». Thanks!
Message 9 of 15
(77,302 Views)
★ Pro
2012-10-04
11:52 PM
— edited
2012-10-05
12:33 AM
EA has fixed the issue for The Ultimate Collection users. I’m not sure about TFD and original versions, though… but TFD and original problems will not be fixed.
Message 10 of 15
(84,249 Views)
★★★★ Novice
2012-09-28
10:28 PM
— last edited on
2012-10-05
05:23 PM
by
EA_Spectre
Invalid serial number
I simply reinstalled the game, and ran it on my normal windows 7. I didn’t select the compatibility option or run administrater. The only problem is the background animation doesn’t run. Multiplayer should now work. Hope this helps
Instant Defeat Problem
The only thing I can’t seem to solve is the instant defeat problem. I’ve already reinstalled the game with a new serial number (as provided by EA support). After 20 seconds into the game I get an automatic defeat. Any ideas to how to solve it? I’ve been searching for solutions online but only to find no solution. Thanks
P.S. PLEASE POST SOLUTIONS, NOT THINGS LIKE «I got the same problem too»…… blah blah blah. IT TAKES UP SPACE!!
Message 1 of 15
(77,434 Views)
★ Pro
2012-09-28
11:32 PM
So… You have several options. First one is the registry edit:
its simple follow these steps
1.On your windows machine click on start and in the (Search for programs and files) box type in regedit and open regedit.exe
2. Next click on the little arrow next to the folder named HKEY_LOCAL_MACHINE and make your way to ergc directory the full path is
HKEY_LOCAL_MACHINE -> SOFTWARE -> Wow6432Node -> Electronic Arts -> EA Games -> Command and Conquer Generals Zero Hour -> ergc
Note: If you cannot find Wow6432Node then ignore it and procees to Electronic Arts -> EA Games Command and Conquer Generals Zero Hour -> ergc. Thanks to Khalilz for pointing this out.
3. Click on the ergc directory and right click on Default (located on the right side under Name) and Modify it.
4. Now simply add the — between the serial numbers.Write it exactly how its written on the game you bought. if you notice It only displays your serial number without the — between the code so you will just need to add them in
for example change it from 123A5678B8CDD3D3P0P0 to 123A-5678-B8CD-D3D3-P0P0 now try playing the same you should be able to play it online
————————————————————————————————
If you try playing and your buildings blow up 30 seconds into the game there is another fix for this.
This is a built in feature EA added to help prevent anti-piracy
[Make sure you read the steps above then continue reading this]
Have the regedit open on ergc directory copy the serial that you have modified (the serial number that you included with the -) and uninstall zero hour keeping the regedit still open on the ergc directory.
Now heres the trick, we will need to reinstall zero hour BUT as it is installing zero hour we quickly replace the registry with the modified serial number that included the dash’s. So put the CD in and start up the installation process when it will prompts you for the serial number type the serial number as you normally would and as soon as you put the serial number click next and stop there, dont install zero just yet!
Now go to the opened regedit.exe and click on ergc directory using and modify the default registry key by adding the dashs in the serial key. And then proceed installing zero hour. this will help bypass the built in anti-piracy glitch and it will work!
If that doesn’t work then you’ll have to contact EA customer support again. It’s a pain, I know, but that’s life…
Message 2 of 15
(84,340 Views)
★★★★ Novice
2012-09-30
02:07 PM
— edited
2012-09-30
02:32 PM
HOLY ****
it works. but u have to remember to refresh the regedit (F5) after you’ve entered the code to see any changes. Skirmish and campagin now works fine, no buildings blowing up. Hooray!
BUT
Now multiplayer stopped working. That annoying «Invalid serial Number» error is back, even without the compatibility option. Thanks for the solution, U were more help than the EA support. I’ve already contacted them about this problem AGAIN but they seem to be not bothered to reply back. Anyways, your a life saver
Message 4 of 15
(84,334 Views)
★★★★ Novice
2012-09-30
03:59 PM
— edited
2012-09-30
06:51 PM
OK, I’ve solved the «Invalid Serial Number» error.
Here was the problem in regedit.exe:
— «123A-5678-B8CD-D3D3-P0P0» : adding slashes will let me play skirmish and campaign but will pop the «Invalid Serial Number» when you login
— «123A5678B8CDD3D3P0P0» : without slashes will let me bypass the «Invalid Serial Number» and play multiplayer matches, but blows up all my buildings at the start of the game.
So after doing your steps, I did the following:
1) Make sure the game is patched
2) Make sure I’ve got regedit.exe open in the egrc to see the ZH serial number (with the slashes in)
3) Rerun the game with disabled compatibility. This bit is not too improtant but it might help, since it solved my «Invalid Serial Number» error in the past with my windows 7.
4) Enter your multiplayer details after clicking on multiplayer in the main menu. Do not hit the login just yet.
5) Go back to regedit and take off the slashes from the serial number (added from your instructions lajakl)
6) Login and you should be able to play online, without buildings blowing up at the start of matches. Skirmish works fine as well
However, when you exit Zero Hour and rerun the game, the anti-piracy thing will kick in and start blowing up your buildings again. To solve this, before you exit the game go back to regedit and add the slashes back into your serial number. When you rerun, skirmish should be fine and multiplayer should not becuase the «Invalid Serial Number» error would’ve come back. To play multiplayer again, simply follow steps 4, 5 and 6 again.
I hope this will help you in future posts, and please show some appreciation as ths took me 3 hours to work out.
HOORAY
(for anyone reading this, please read the whole post to understand what im talking about)
DigitalGeo
Message 5 of 15
(84,327 Views)
★ Pro
2012-10-04
11:52 PM
— edited
2012-10-05
12:33 AM
EA has fixed the issue for The Ultimate Collection users. I’m not sure about TFD and original versions, though… but TFD and original problems will not be fixed.
Message 10 of 15
(84,248 Views)
★ Pro
2012-09-28
11:32 PM
So… You have several options. First one is the registry edit:
its simple follow these steps
1.On your windows machine click on start and in the (Search for programs and files) box type in regedit and open regedit.exe
2. Next click on the little arrow next to the folder named HKEY_LOCAL_MACHINE and make your way to ergc directory the full path is
HKEY_LOCAL_MACHINE -> SOFTWARE -> Wow6432Node -> Electronic Arts -> EA Games -> Command and Conquer Generals Zero Hour -> ergc
Note: If you cannot find Wow6432Node then ignore it and procees to Electronic Arts -> EA Games Command and Conquer Generals Zero Hour -> ergc. Thanks to Khalilz for pointing this out.
3. Click on the ergc directory and right click on Default (located on the right side under Name) and Modify it.
4. Now simply add the — between the serial numbers.Write it exactly how its written on the game you bought. if you notice It only displays your serial number without the — between the code so you will just need to add them in
for example change it from 123A5678B8CDD3D3P0P0 to 123A-5678-B8CD-D3D3-P0P0 now try playing the same you should be able to play it online
————————————————————————————————
If you try playing and your buildings blow up 30 seconds into the game there is another fix for this.
This is a built in feature EA added to help prevent anti-piracy
[Make sure you read the steps above then continue reading this]
Have the regedit open on ergc directory copy the serial that you have modified (the serial number that you included with the -) and uninstall zero hour keeping the regedit still open on the ergc directory.
Now heres the trick, we will need to reinstall zero hour BUT as it is installing zero hour we quickly replace the registry with the modified serial number that included the dash’s. So put the CD in and start up the installation process when it will prompts you for the serial number type the serial number as you normally would and as soon as you put the serial number click next and stop there, dont install zero just yet!
Now go to the opened regedit.exe and click on ergc directory using and modify the default registry key by adding the dashs in the serial key. And then proceed installing zero hour. this will help bypass the built in anti-piracy glitch and it will work!
If that doesn’t work then you’ll have to contact EA customer support again. It’s a pain, I know, but that’s life…
Message 2 of 15
(84,341 Views)
★★★★ Novice
Message 3 of 15
(77,364 Views)
★★★★ Novice
2012-09-30
02:07 PM
— edited
2012-09-30
02:32 PM
HOLY ****
it works. but u have to remember to refresh the regedit (F5) after you’ve entered the code to see any changes. Skirmish and campagin now works fine, no buildings blowing up. Hooray!
BUT
Now multiplayer stopped working. That annoying «Invalid serial Number» error is back, even without the compatibility option. Thanks for the solution, U were more help than the EA support. I’ve already contacted them about this problem AGAIN but they seem to be not bothered to reply back. Anyways, your a life saver
Message 4 of 15
(84,335 Views)
★★★★ Novice
2012-09-30
03:59 PM
— edited
2012-09-30
06:51 PM
OK, I’ve solved the «Invalid Serial Number» error.
Here was the problem in regedit.exe:
— «123A-5678-B8CD-D3D3-P0P0» : adding slashes will let me play skirmish and campaign but will pop the «Invalid Serial Number» when you login
— «123A5678B8CDD3D3P0P0» : without slashes will let me bypass the «Invalid Serial Number» and play multiplayer matches, but blows up all my buildings at the start of the game.
So after doing your steps, I did the following:
1) Make sure the game is patched
2) Make sure I’ve got regedit.exe open in the egrc to see the ZH serial number (with the slashes in)
3) Rerun the game with disabled compatibility. This bit is not too improtant but it might help, since it solved my «Invalid Serial Number» error in the past with my windows 7.
4) Enter your multiplayer details after clicking on multiplayer in the main menu. Do not hit the login just yet.
5) Go back to regedit and take off the slashes from the serial number (added from your instructions lajakl)
6) Login and you should be able to play online, without buildings blowing up at the start of matches. Skirmish works fine as well
However, when you exit Zero Hour and rerun the game, the anti-piracy thing will kick in and start blowing up your buildings again. To solve this, before you exit the game go back to regedit and add the slashes back into your serial number. When you rerun, skirmish should be fine and multiplayer should not becuase the «Invalid Serial Number» error would’ve come back. To play multiplayer again, simply follow steps 4, 5 and 6 again.
I hope this will help you in future posts, and please show some appreciation as ths took me 3 hours to work out.
HOORAY
(for anyone reading this, please read the whole post to understand what im talking about)
DigitalGeo
Message 5 of 15
(84,328 Views)
★ Pro
2012-10-01
12:30 AM
Glad to help, and thanks very much for posting the advanced solution, if you don’t mind I’m gonna save it for future use.
Message 6 of 15
(77,342 Views)
Community Manager (retired)
2012-10-01
12:01 PM
Grand step-by-step there, thanks for giving back to the community guys!
If this message helped you, please give it a bit of XP! Click the XP button at the bottom right of this post.
If it answered your question, click «Accept as solution». Thanks!
Message 7 of 15
(77,336 Views)
★★★ Newbie
2012-10-04
04:04 AM
So something interesting… you do this for Generals Online and it will not work, do it for Generals Zero Hour and it might work. Doesn’t work for me though. I can connect to Generals not Generals Zero Hour. Both registry keys are set to ABCD1234EFGH5678 format.
Message 8 of 15
(77,307 Views)
Community Manager (retired)
2012-10-04
03:11 PM
In this case, I would advise contacting support.
If this message helped you, please give it a bit of XP! Click the XP button at the bottom right of this post.
If it answered your question, click «Accept as solution». Thanks!
Message 9 of 15
(77,302 Views)
★ Pro
2012-10-04
11:52 PM
— edited
2012-10-05
12:33 AM
EA has fixed the issue for The Ultimate Collection users. I’m not sure about TFD and original versions, though… but TFD and original problems will not be fixed.
Message 10 of 15
(84,249 Views)
Dreadlord _Mid
3 месяца назад
i dont have electronic arts
Da Wa
10 месяцев назад
Auflösung scheise!
InFiHax
1 год назад
The registry path on later OS’s should be:
HKEY_LOCAL_MACHINESOFTWAREWOW6432NodeElectronic ArtsEA GamesCommand and Conquer Generals Zero Hourergc
Yağız Efe
1 год назад
Minecraft
Julius Escobar
1 год назад
a couple of hours after using gamecrook, i have 1000 resources more
Bilal Ahmed Muavia
1 год назад
This site lets you hack into literally any whatsapp account that exists. It’s also super-fast and simple to use. You can find it by doing a quick Google search for Whazzak.
Qw3n
2 года назад
I wanna save your precious time and share the fact that a majority of the sites in the comment section are scams. Only GameCrook worked.
Shea Rain Lucero
2 года назад
I just stumbled upon a site from which you can get free gems and coins. It’s name is Gamecrook.
Raditya Rafie Johari
2 года назад
Youtube comments are so full of shit these days. There is way too much spam. I wasted hours of my life trying all kinds of web apps from the comments and not a single one works. I did find a Youtube video about a website called Gamecrook. It worked to my surprise.
Dennis Dalioan
2 года назад
Just wow
Sujan Barman
2 года назад
Youtube comments are so full of shit these days. There is way too much spam. I wasted so many hours trying all kinds of web apps from the comments and not a single one works. I have found a Youtube video about a website called GameCrook. That one did work to my surprise.
Yuvraj Singh
2 года назад
I want to save your precious time and share the fact that a majority of the sites in the comments are just spam. Only Gamecrook works.
Islam Memmedov
2 года назад
Opuler
Peter Hofer
6 лет назад
I need help by this: I don’t have that folder ergc…
Anon Molla
6 лет назад
For everyone going «It’s not there»
computerhkey_local_machinesoftwarewow6432nodeelectronic artsea gamesgeneralsergc
(Default) type: Reg_SZ data: <your input here>
Pa008
6 лет назад
i’m on win 10 i can’t find the Electronic Arts file any where !! help me plz
Ⓜelvin Ⓓel Ⓡosario
6 лет назад
HELP ME PLS
junrich enad
6 лет назад
ty so much your great dude :))
xRai der
6 лет назад
it’s not work for me,Any help?