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04 октября 2015
Время от времени, при сканировании документов со стекла, на дисплее высвечивается: «Ошибка сканера 22». Если аппарат еще новый, то лучше всего поменять его по гарантии. Хочу сразу сказать, что данная проблема встречается, чуть ли на всех аппаратах, это связано с неудачной конструкции сканера и тяжелого автоподачика.
Когда есть небольшое нажатие на стекло, то каретка сканера не может сойти с места и поэтому возникает данная ошибка. С левой стороны, между двумя стеклами, есть небольшая полоска пластмассы, она и прогибается. Каретка сканера катается между ними и при давлении на стекло, цепляется за эту пластмассу. Эта ошибка может возникнуть даже при сканировании одного листа, а не только толстых документов и паспортов.
Если возникла «Ошибка сканера 22», решается перезагрузкой аппарата. Но, что бы ошибка больше не высвечивалась, необходимо немного усовершенствовать конструкцию.
Разбираем блок сканера, а именно снимаем крышку со стеклом и автоподачиком. Для снятия нам необходимо открутить восемь саморезов под звездообразную отвертку, такую можно найти во Fix Price, четыре по углам сканера, два самореза у петлей крышки и последние два спереди снизу. Когда снимем крышку, увидим углубление с левой стороны, где шестеренки. В этом углубление нужно сделать какую то опору, что бы стекло с пластмассой не прогибалось при давлении. Для этого подойдет стопка монеток (например по 10 копеек), ластик или любая другая пластмасса. Но будьте осторожны, если переборщить с высотой опоры, может треснуть стеклышко.
Собираем блок сканера, закручиваем все саморезы и проверяем. Если сделали все правильно, то сканер должен сканировать любую толщину документов и не выдавать ошибку.
Всем удачи!
Модератор: vetal
Привезли сей аппарат при копирование паспорта выдает ошибку 22,нашел на просторах инета решение
Ошибка 22 сканера решается просто.
Причина: при сканировании толстых документов, паспортов, при закрытой верхней крышки прогибается пластик со стеклом т.к. верхняя крышка с верхним подачиком тяжёлая в следствии чего каретка не может сдвинутся с места. и выскакивает ошибка 22 сканера.
Решение: разбираем крышечку с большим стеклом под которым каретка, там 8 саморезов, 4 по углам 2 у петлей крышки, 2 снизу спереди. Подкладываем стопку монеток любого достоинства ближе к шестерёнкам каретки до того места где она не ездит (слева по середине в углублении). Закручиваем болты. Теперь сканирует любую толщину при закрытой крышки т.к. при прогибе до коретки не доходит и она свободно двигается.
Источник
http://forum.ru-board.com/topic.cgi?forum=88&topic=6762
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streleceng
- Собрал картридж правильно
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Salek68 » Пн авг 19, 2013 10:48 am
Удача – это умение использовать каждый шанс.
-
Salek68
- Собрал картридж правильно
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- Re: Scanner Error 22 With LlaserJet M1212 nf
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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
09-16-2013
10:43 AM
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I am unable to scan or copy. I was scanning a number of pictures with everything working fine until I received the error message scanner error 22 on the printer display. Even after clearing the error message I was still unable to scan or copy without getting the same error message. I have unpluged the printer and repluged it in, still the same problem. I have uninstalled the printer several times and reinstalled using the two install files found on the support portion of the HP site, several times and still unable to scan or copy. Can not think of anything different to do. Can anyone help with this problem.
1 ACCEPTED SOLUTION
01-15-2014
09:20 AM
— edited
01-15-2014
09:20 AM
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1) Switch off the printer
2) Unplug power cable
3) Press the power button on the printer, it will switch on for a second and go off, this is to drain the remaining power
4) Plug the power cable back in
5) Switch on the printer
6) Scanning must work now
I was getting this error and just switching off and on after 30 secs wont work, it worked after I followed the steps above, it works for most electronic devices in case you have a problem, for example my friends HP laptop would not display anything on the screen when powered on, I removed his batteries and pressed the power button to drain all the power stored in the capacitors, then put the battery back and switched it on, it worked fine, same thing for my smartphone as well when it wont function well.
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54,690
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09-17-2013
08:45 AM
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Hi,
As I understand you get Scanner Error 22 on LaserJet M1212 MFP,
Kindly follow these steps to resolve the issue.
1.Turn off the power by using the power switch, wait at least 30 seconds, and then turn on the power and wait for the product to initialize.
2.If a surge protector is being used, remove it. Plug the product directly into the wall socket. Use the power switch to turn the product on.
3. Perform a Hard reset on the unit.
1. Turn the printer off.
2. Press and hold down CANCEL and Start Copy buttons at the same time while powering on printer.
3. Continue to hold down buttons until the control panel display reads PERMANENT STORAGE INIT.
4. Release the buttons. Printer will return to Ready automatically.
though I am an HP employee, I am speaking for myself and not for HP.
—Say «Thanks» by clicking the Kudos Star in the post that helped you.
—Please mark the post that solves your problem as «Accepted Solution
Although I am an HP employee, I am speaking for myself and not for HP.
—Say «Thanks» by clicking the Thumbs Up icon in the post that helped you.
—Please mark the post that solves your problem as «Accepted Solution
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09-18-2013
07:23 AM
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Thanks for the suggestion, however it did not solve the problem. When trying to scan the error 22 message still shows up.
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09-23-2013
10:30 AM
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When copying you are putting to much pressure on the document, we do this with books and other documents. Turn off power unplug printer for about 30 seconds replug and turn on this should get rid of the error 22 start copying.
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09-23-2013
08:50 PM
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Thanks but I am scanning pictures and not putting any pressure on the cover.
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09-23-2013
09:13 PM
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Did you unplug the printer and waited about 30 seconds, then plug it back in? You might have to install the driver again. Unless your scanner is not working that happen with my other HP printer never was able to make it work ever again.
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09-24-2013
08:35 PM
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Please refer to my original message where I listed these things as already tried.
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01-15-2014
09:20 AM
— edited
01-15-2014
09:20 AM
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1) Switch off the printer
2) Unplug power cable
3) Press the power button on the printer, it will switch on for a second and go off, this is to drain the remaining power
4) Plug the power cable back in
5) Switch on the printer
6) Scanning must work now
I was getting this error and just switching off and on after 30 secs wont work, it worked after I followed the steps above, it works for most electronic devices in case you have a problem, for example my friends HP laptop would not display anything on the screen when powered on, I removed his batteries and pressed the power button to drain all the power stored in the capacitors, then put the battery back and switched it on, it worked fine, same thing for my smartphone as well when it wont function well.
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07-11-2014
11:45 AM
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:catvery-happy:Thanks this worked.
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07-24-2014
09:25 AM
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Hi,
I tried the steps above, but my printer is still showing «Scanner Error 22.» Help please!
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- HP Community
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- Scanning, Faxing, and Copying
- Re: Scanner Error 22 With LlaserJet M1212 nf
Create an account on the HP Community to personalize your profile and ask a question
Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more.
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
09-16-2013
10:43 AM
HP Recommended
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I am unable to scan or copy. I was scanning a number of pictures with everything working fine until I received the error message scanner error 22 on the printer display. Even after clearing the error message I was still unable to scan or copy without getting the same error message. I have unpluged the printer and repluged it in, still the same problem. I have uninstalled the printer several times and reinstalled using the two install files found on the support portion of the HP site, several times and still unable to scan or copy. Can not think of anything different to do. Can anyone help with this problem.
1 ACCEPTED SOLUTION
01-15-2014
09:20 AM
— edited
01-15-2014
09:20 AM
HP Recommended
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1) Switch off the printer
2) Unplug power cable
3) Press the power button on the printer, it will switch on for a second and go off, this is to drain the remaining power
4) Plug the power cable back in
5) Switch on the printer
6) Scanning must work now
I was getting this error and just switching off and on after 30 secs wont work, it worked after I followed the steps above, it works for most electronic devices in case you have a problem, for example my friends HP laptop would not display anything on the screen when powered on, I removed his batteries and pressed the power button to drain all the power stored in the capacitors, then put the battery back and switched it on, it worked fine, same thing for my smartphone as well when it wont function well.
Was this reply helpful?
Yes
No
16 REPLIES 16
VK14
418
72
23
54,690
Level 6
09-17-2013
08:45 AM
HP Recommended
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Hi,
As I understand you get Scanner Error 22 on LaserJet M1212 MFP,
Kindly follow these steps to resolve the issue.
1.Turn off the power by using the power switch, wait at least 30 seconds, and then turn on the power and wait for the product to initialize.
2.If a surge protector is being used, remove it. Plug the product directly into the wall socket. Use the power switch to turn the product on.
3. Perform a Hard reset on the unit.
1. Turn the printer off.
2. Press and hold down CANCEL and Start Copy buttons at the same time while powering on printer.
3. Continue to hold down buttons until the control panel display reads PERMANENT STORAGE INIT.
4. Release the buttons. Printer will return to Ready automatically.
though I am an HP employee, I am speaking for myself and not for HP.
—Say «Thanks» by clicking the Kudos Star in the post that helped you.
—Please mark the post that solves your problem as «Accepted Solution
Although I am an HP employee, I am speaking for myself and not for HP.
—Say «Thanks» by clicking the Thumbs Up icon in the post that helped you.
—Please mark the post that solves your problem as «Accepted Solution
Was this reply helpful?
Yes
No
09-18-2013
07:23 AM
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Thanks for the suggestion, however it did not solve the problem. When trying to scan the error 22 message still shows up.
Was this reply helpful?
Yes
No
09-23-2013
10:30 AM
HP Recommended
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When copying you are putting to much pressure on the document, we do this with books and other documents. Turn off power unplug printer for about 30 seconds replug and turn on this should get rid of the error 22 start copying.
Was this reply helpful?
Yes
No
09-23-2013
08:50 PM
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Thanks but I am scanning pictures and not putting any pressure on the cover.
Was this reply helpful?
Yes
No
09-23-2013
09:13 PM
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Did you unplug the printer and waited about 30 seconds, then plug it back in? You might have to install the driver again. Unless your scanner is not working that happen with my other HP printer never was able to make it work ever again.
Was this reply helpful?
Yes
No
09-24-2013
08:35 PM
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Please refer to my original message where I listed these things as already tried.
Was this reply helpful?
Yes
No
01-15-2014
09:20 AM
— edited
01-15-2014
09:20 AM
HP Recommended
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1) Switch off the printer
2) Unplug power cable
3) Press the power button on the printer, it will switch on for a second and go off, this is to drain the remaining power
4) Plug the power cable back in
5) Switch on the printer
6) Scanning must work now
I was getting this error and just switching off and on after 30 secs wont work, it worked after I followed the steps above, it works for most electronic devices in case you have a problem, for example my friends HP laptop would not display anything on the screen when powered on, I removed his batteries and pressed the power button to drain all the power stored in the capacitors, then put the battery back and switched it on, it worked fine, same thing for my smartphone as well when it wont function well.
Was this reply helpful?
Yes
No
07-11-2014
11:45 AM
HP Recommended
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:catvery-happy:Thanks this worked.
Was this reply helpful?
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No
07-24-2014
09:25 AM
HP Recommended
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Hi,
I tried the steps above, but my printer is still showing «Scanner Error 22.» Help please!
Was this reply helpful?
Yes
No
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Previous
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Next
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on «Flag Post».
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
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English
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- 15 Окт 2012
Граждане подскажите пожалуйста что это за ошибка? Печать на этом устройстве нормальная как по USB так и по LAN, если сканировать один лист, то без проблем, если журнал или паспорт пишет ошибку, работает в основном по сети, ошибка появляется при сканировании и при копировании.
- 15 Окт 2012
он Вам говорит в чем проблема. Что делалось для устранения проблемы?
- 15 Окт 2012
проверил и почистил все датчики сканера, смущает то, что отдельный лист сканирует и из автоподачи без проблем. Шлейфы прозвонил тоже норма, что означает эта ошибка?
- 15 Окт 2012
шлейфы проверяются подменой, а не прозвонкой. Донора ищите. Можете попробовать для начала сбросы