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Product Name: Xerox D95/D110/D125 Copier/Printer

Operating System: Windows 10

I have two printers in the same network one of them is working the other one is not working. we are unable to use the network scanning. when I access the properties, port setting, to lock for SMB I’m unable to find it. anyone can help

WorkCentre 7132

705P01181 (EDOC/SGS)

Revision

January 2007

***Xerox Private Data***

All service documentation is supplied to Xerox external customers for informational purposes only. Xerox service documentation is intended for use by certified, product-trained service personnel only. Xerox does not warrant or represent that it will notify or provide to such customer any future change to this documentation. Customer performed service of equipment, or modules, components, or parts of such equipment may affect whether Xerox is responsible to fix machine defects under the warranty offered by Xerox with respect to such equipment. You should consult the applicable warranty for its terms regarding customer or third-party provided service.

If the customer services such equipment, modules, components or parts thereof, the customer releases Xerox from any and all liability for the customer actions, and the customer agrees to indemnify, defend and hold Xerox harmless from any third party claims which arise directly or indirectly from such service.

While Xerox has tried to make the documentation accurate, Xerox will have no liability arising out of any inaccuracies or omissions. Changes are periodically made to this document. Changes, technical inaccuracies, and typographical errors will be corrected in subsequent editions.

©Copyright 2007 Xerox Corporation. All rights reserved.

Global Knowledge & Language Services

800 Phillips Road — Bldg. 845-17S

Webster, New York 14580-9791

USA

Printed in the United States of America.

XEROX®, The Document Company®, the stylized X and the identifying product names and numbers herein are trademarks of XEROX CORPORATION.

All non-Xerox brands and product names are trademarks or registered trademarks of their respective companies

WARNING

This equipment generates, uses and can radiate radio frequency energy, and if not installed and used in accordance with the instructions documentation, may cause interference to radio communications. It has been tested and found to comply with the limits for a Class A computing device pursuant to subpart B of part 15 of FCC rules, which are designed to provide reasonable protection against such interference when operated in a commercial environment. Operation of this equipment in a residential area is likely to cause interference in which case the user, at his own expense, will be required to correct the interference.

About this Manual

This Service Manual is part of the multinational documentation system for

WorkCentre 7132. The Service Documentation is used in order to diagnose machine malfunctions, adjust components and has information which is used to maintain the product in superior operating condition. It is the controlling publication for a service call. Information on its use is found in the Introduction of the Service Documentation.

This manual contains information that applies to NASG (XC) and ESG (XE) copiers.

Service Manual Revision

The Service Manual will be updated as the machine changes or as problem areas are identified.

Organization

This Service Manual is divided into eight sections. The titles of the sections and a description of the information contained in each section are contained in the following paragraphs:

Section 1: Service Call Procedures

This section contains procedures that determine what actions are to be taken during a service call on the machine and in what sequence they are to be completed. This is the entry level for all service calls.

Section 2: Status Indicator RAPs

This section contains the diagnostic aids for troubleshooting the Fault Code and non-Fault Code related faults (with the exception of image quality problems).

Section 3: Image Quality

This section contains the diagnostic aids for troubleshooting any image quality problems, as well as image quality specifications and image defect samples.

Section 4: Repairs/Adjustments

This section contains all the Adjustments and Repair procedures.

Repairs

Repairs include procedures for removal and replacement of parts which have the following special conditions:

When there is a personnel or machine safety issue.

When removal or replacement cannot be determined from the exploded view of the Parts List.

When there is a cleaning or a lubricating activity associated with the procedure. When the part requires an adjustment after replacement.

When a special tool is required for removal or replacement.

Use the repair procedures for the correct order of removal and replacement, for warnings, cautions, and notes.

Adjustments

Adjustments include procedures for adjusting the parts that must be within specification for the correct operation of the system.

Use the adjustment procedures for the correct sequence of operation for specifications, warnings, cautions and notes.

Section 5: Parts Lists

This section contains the Copier/Printer Parts List.

Section 6: General Procedures/Information

This section contains General Procedures, Diagnostic Programs, and Copier/Printer Information.

Section 7: Wiring Data

This section contains drawings, lists of plug/jack locations, and diagrams of the power distribution wire networks in the machine. This section also contains the Block Schematic Diagrams.

How to Use this Documentation

The Service Call Procedures in Section 1 describe the sequence of activities used during the service call. The call must be entered using these procedures.

Section 8: Options and Accessories

This section contains installation information for option and accessory.

Use of the Circuit Diagrams

All wirenets are shown on the Circuit Diagrams (CDs). Power distribution wirenets are shown in Section 7 (Wiring Data) of the Service Manual. The power distribution wirenets on the CDs will end at the terminal board for the power being distributed. Find the wirenet for that power and locate the terminal board on the wirenet. Use the wirenet to troubleshoot any power distribution wiring not shown on the CD.

Use of the Block Schematic Diagrams

Block Schematic Diagrams (BSDs) are included in Section 7 (Wiring Data) of the Service Manual. The BSDs show the functional relationship of the electrical circuitry to any mechanical, or non-mechanical, inputs or outputs throughout the machine. Inputs and outputs such as motor drive, mechanical linkages, operator actions, and air flow are shown. The BSDs will provide an overall view of how the entire subsystem works.

It should be noted that the BSDs no longer contain an Input Power Block referring to Chain 1. It will be necessary to refer to the Wirenets in order to trace a wire back to its source.

Symbology and Nomenclature

The following reference symbols are used throughout the documentation.

Warnings, Cautions, and Notes

Warnings, Cautions, and Notes will be found throughout the Service Documentation. The words WARNING or CAUTION may be listed on an illustration when the specific component associated with the potential hazard is pointed out; however, the message of the WARNING or CAUTION is always located in the text. Their definitions are as follows:

CAUTION

The use of controls or adjustments other than those specified in the Laser Safety Training Program may result in an exposure to dangerous laser radiation.

For additional information, review the Laser Safety Training program.

An arrow points to the location to install, to gain access to, or to release an object.

WARNING

A Warning is used whenever an operating or maintenance procedure, a practice, condition, or statement, if not strictly observed, could result in personal injury.

CAUTION

A Caution is used whenever an operating or maintenance procedure, a practice, condition, or statement, if not strictly observed, could result in damage to the equipment.

NOTE: A Note is used whenever it is necessary to highlight an operating or maintenance procedure, practice, condition, or statement.

Figure 2 Customer Access Label

This symbol indicates that a surface can be hot. Use caution when reaching in the machine to avoid touching the hot surfaces.

Machine Safety Icons

The following safety icons are displayed on the machine:

WARNING

This machine contains an invisible laser. There is no visual indication that the laser beam is present. During servicing, the machine is a Class 3B product because of the invisible laser. the laser beam could cause eye damage if looked at directly. Service procedures must be followed exactly as written without change. The service representative must observe the established local laser safety precautions when servicing the machine. Do not place tools with a reflective surface in the area of the ROS opening. Do not look in the area of the ROS window if the power is On and the laser is energized.

The following symbol and statement appear on a label in the machine. The symbol by itself, or the symbol and the statement may also appear in the service documentation and in the training program. When this symbol appears, the service representative is warned that conditions exist that could result in exposure to the laser beam.

WARNING

Do not try to bypass any laser interlocks for any reason. Permanent eye damage could result if the laser is accidentally directed into your eye.

Figure 1 Laser Hazard Symbol

Laser Hazard Statement

Figure 3 Heated Surface Label

Danger label indicates where electrical currents exist when the machine is closed and operating. Use caution when reaching in the machine.

Figure 4 Shock Hazard Label

These symbols indicate components that may be damaged by Electrostatic Discharge (ESD).

Figure 5 ESD warning Label

Electrostatic Discharge (ESD) Field Service Kit

The purpose of the ESD Protection Program is to preserve the inherent reliability and quality of electronic components that are handled by the Field Service Personnel. This program is being implemented now as a direct result of advances in microcircuitry technology, as well as a new acknowledgment of the magnitude of the ESD problem in the electronics industry today.

This program will reduce Field Service costs that are charged to PWB failures. Ninety percent of all PWB failures that are ESD related do not occur immediately. Using the ESD Field Service Kit will eliminate these delayed failures and intermittent problems caused by ESD. This will improve product reliability and reduce callbacks.

The ESD Field Service Kit should be used whenever Printed Wiring Boards or ESD sensitive components are being handled. This includes activities like replacing or reseating of circuit boards or connectors. The kit should also be used in order to prevent additional damage when circuit boards are returned for repair.

The instructions for using the ESD Field Service Kit can be found in ESD Field Service Kit Usage in the General Procedures section of the Service Documentation.

Illustration Symbols

Figure 6 shows symbols and conventions that are commonly used in illustrations.

Signal Nomenclature

Refer to Figure 7 for an example of Signal Nomenclature used in Circuit Diagrams and BSDs.

Figure 7 Signal Nomenclature

DC Voltage Measurements in RAPs

The RAPs have been designed so that when it is required to use the DMM to measure a DC voltage, the first test point listed is the location for the red (+) meter lead and the second test point is the location for the black meter lead. For example, the following statement may be found in a RAP:

There is +5 VDC from TP7 to TP68.

In this example, the red meter lead would be placed on TP7 and the black meter lead on TP68.

Another example of a statement found in a RAP might be:

There is -15 VDC from TP21 to TP33.

In this example, the red meter lead would be placed on TP21 and the black meter lead would be placed on TP33.

If a second test point is not given, it is assumed that the black meter lead may be attached to the copier frame.

Introduction

Symbology and Nomenclature

WARNING

A Warning is used whenever an operating or maintenance procedure, a practice, condition, or statement, if not strictly observed, could result in personal injury.

DANGER: Une note DANGER est utilisée à chaque fois qu’une procédure de maintenance ou qu’une manipulation présente un risque de blessure si elle n’a pas été strictement observée.

WARNING

This machine contains an invisible laser. There is no visual indication that the laser beam is present. During servicing, the machine is a Class 3B product because of the invisible laser. the laser beam could cause eye damage if looked at directly. Service procedures must be followed exactly as written without change. The service representative must observe the established local laser safety precautions when servicing the machine. Do not place tools with a reflective surface in the area of the ROS opening. Do not look in the area of the ROS window if the power is On and the laser is energized.

DANGER: L’équipement contient un faisceau laser invisible et aucune indication visible signale la présence du faisceau laser. De ce fait le produit est classé 3B pour tout ce qui concerne la maintenance. L’exposition directe des yeux au faisceau laser peut entraîner des lésions visuelles. Les procédures de maintenance doivent être réalisées sans aucun changement comme indiqué dans la documentation. Le représentant Xerox lors d’interventions sur l’équipement doit respecter les consignes de sécurité locales concernant les faisceaux laser. Ne pas placer d’objet réfléchissant dans la zone du ROS quand il est ouvert. Ne pas regarder dans la zone du ROS lorsque la machine est sous tension et que le laser est en fonctionnement.

The following symbol and statement appear on a label in the machine. The symbol by itself, or the symbol and the statement may also appear in the service documentation and in the training program. When this symbol appears, the service representative is warned that conditions exist that could result in exposure to the laser beam.

DANGER: Les symboles et instructions suivants sont indiqués sur des étiquettes dans la machine et sont identifiés dans la documentation technique et dans le manuel de formation. Quand ces symboles s’affichent le représentant Xerox est prévenu des risques encourus concernant une exposition au rayon laser.

WARNING

nance ou reglage avec le cordon d’alimentation branche.

Paper Transportation

REP 2.1.1 Feeder 1 Assembly

WARNING

To avoid personal injury or shock, do not perform repair or adjustment with electrical power applied to the machine.

DANGER: Afin d’eviter des blessures ou des chocs electriques, ne pas effectuer maintenance ou reglage avec le cordon d’alimentation branche.

REP 2.3.1 Tray Feed/Nudger/Retard Roll

WARNING

To avoid personal injury or shock, do not perform repair or adjustment with electrical power applied to the machine.

DANGER: Afin d’eviter des blessures ou des chocs electriques, ne pas effectuer maintenance ou reglage avec le cordon d’alimentation branche.

REP 2.4.1 Registration Unit

WARNING

To avoid personal injury or shock, do not perform repair or adjustment with electrical power applied to the machine.

DANGER: Afin d’eviter des blessures ou des chocs electriques, ne pas effectuer maintenance ou reglage avec le cordon d’alimentation branche.

REP 2.5.1 Take Away Roll

WARNING

To avoid personal injury or shock, do not perform repair or adjustment with electrical power applied to the machine.

DANGER: Afin d’eviter des blessures ou des chocs electriques, ne pas effectuer maintenance ou reglage avec le cordon d’alimentation branche.

REP 2.6.2 Left Hand (L/H) Upper Cover Unit

WARNING

Do not try to bypass any laser interlocks for any reason. Permanent eye damage could result if the laser is accidentally directed into your eye.

DANGER: Ne pas essayer de shunter les contacts laser pour quelques raisons que ce soit. Si le faisceau laser est dirigé accidentellement vers les yeux il peut en résulter des lésions oculaires permanentes.

4 Repairs and Adjustments

Drives

REP 1.1.1 Main Drive Assembly

WARNING

To avoid personal injury or shock, do not perform repair or adjustment with electrical power applied to the machine.

DANGER: Afin d’eviter des blessures ou des chocs electriques, ne pas effectuer mainte-

To avoid personal injury or shock, do not perform repair or adjustment with electrical power applied to the machine.

DANGER: Afin d’eviter des blessures ou des chocs electriques, ne pas effectuer maintenance ou reglage avec le cordon d’alimentation branche.

ROS

REP 3.1.1 ROS Unit

WARNING

To avoid personal injury or shock, do not perform repair or adjustment with electrical power applied to the machine.

DANGER: Afin d’eviter des blessures ou des chocs electriques, ne pas effectuer maintenance ou reglage avec le cordon d’alimentation branche.

Xerographics/Development

REP 4.1.1 Xero/Developer Cartridge

WARNING

To avoid personal injury or shock, do not perform repair or adjustment with electrical power applied to the machine.

DANGER: Afin d’eviter des blessures ou des chocs electriques, ne pas effectuer maintenance ou reglage avec le cordon d’alimentation branche.

REP 4.1.2 Toner Cartridge

WARNING

To avoid personal injury or shock, do not perform repair or adjustment with electrical power applied to the machine.

DANGER: Afin d’eviter des blessures ou des chocs electriques, ne pas effectuer maintenance ou reglage avec le cordon d’alimentation branche.

Electrical Components

REP 9.1.1 MCU PWB

WARNING

To avoid personal injury or shock, do not perform repair or adjustment with electrical power applied to the machine.

DANGER: Afin d’eviter des blessures ou des chocs electriques, ne pas effectuer maintenance ou reglage avec le cordon d’alimentation branche.

REP 4.2.1 Dispense Motor

WARNING

To avoid personal injury or shock, do not perform repair or adjustment with electrical power applied to the machine.

DANGER: Afin d’eviter des blessures ou des chocs electriques, ne pas effectuer maintenance ou reglage avec le cordon d’alimentation branche.

REP 9.2.1 ESS PWB

WARNING

To avoid personal injury or shock, do not perform repair or adjustment with electrical power applied to the machine.

DANGER: Afin d’eviter des blessures ou des chocs electriques, ne pas effectuer maintenance ou reglage avec le cordon d’alimentation branche.

Fuser

REP 5.1.1 Fuser Unit

WARNING

To avoid personal injury or shock, do not perform repair or adjustment with electrical power applied to the machine.

DANGER: Afin d’eviter des blessures ou des chocs electriques, ne pas effectuer maintenance ou reglage avec le cordon d’alimentation branche.

Covers

REP 10.1.1 Top Cover Assembly

WARNING

To avoid personal injury or shock, do not perform repair or adjustment with electrical power applied to the machine.

DANGER: Afin d’eviter des blessures ou des chocs electriques, ne pas effectuer maintenance ou reglage avec le cordon d’alimentation branche.

Exit

WARNING

To avoid personal injury or shock, do not perform repair or adjustment with electrical power applied to the machine.

DANGER: Afin d’eviter des blessures ou des chocs electriques, ne pas effectuer maintenance ou reglage avec le cordon d’alimentation branche.

REP 10.2.1 Rear Lower Cover

REP 6.1.1 Exit 2 +OCT 2

WARNING

To avoid personal injury or shock, do not perform repair or adjustment with electrical power applied to the machine.

DANGER: Afin d’eviter des blessures ou des chocs electriques, ne pas effectuer maintenance ou reglage avec le cordon d’alimentation branche.

MPT

WARNING

To avoid personal injury or shock, do not perform repair or adjustment with electrical power applied to the machine.

DANGER: Afin d’eviter des blessures ou des chocs electriques, ne pas effectuer maintenance ou reglage avec le cordon d’alimentation branche.

IIT

REP 11.1.1 Platen Cushion

REP 7.1.1 MPT Assembly

WARNING

To avoid personal injury or shock, do not perform repair or adjustment with electrical power applied to the machine.

DANGER: Afin d’eviter des blessures ou des chocs electriques, ne pas effectuer maintenance ou reglage avec le cordon d’alimentation branche.

WARNING

To avoid personal injury or shock, do not perform repair or adjustment with electrical power applied to the machine.

DANGER: Afin d’eviter des blessures ou des chocs electriques, ne pas effectuer maintenance ou reglage avec le cordon d’alimentation branche.

REP 11.1.2 Control Panel

To avoid personal injury or shock, do not perform repair or adjustment with electrical power applied to the machine.

DANGER: Afin d’eviter des blessures ou des chocs electriques, ne pas effectuer maintenance ou reglage avec le cordon d’alimentation branche.

REP 11.3.1 Platen Glass

WARNING

To avoid personal injury or shock, do not perform repair or adjustment with electrical power applied to the machine.

DANGER: Afin d’eviter des blessures ou des chocs electriques, ne pas effectuer maintenance ou reglage avec le cordon d’alimentation branche.

REP 11.3.2 IIT/IPS PWB

WARNING

To avoid personal injury or shock, do not perform repair or adjustment with electrical power applied to the machine.

DANGER: Afin d’eviter des blessures ou des chocs electriques, ne pas effectuer maintenance ou reglage avec le cordon d’alimentation branche.

REP 11.4.1 Lens Kit Assembly

WARNING

To avoid personal injury or shock, do not perform repair or adjustment with electrical power applied to the machine.

DANGER: Afin d’eviter des blessures ou des chocs electriques, ne pas effectuer maintenance ou reglage avec le cordon d’alimentation branche.

REP 11.5.1 Carriage Cable

REP 11.6.2 Lamp Wire Harness

WARNING

To avoid personal injury or shock, do not perform repair or adjustment with electrical power applied to the machine.

DANGER: Afin d’eviter des blessures ou des chocs electriques, ne pas effectuer maintenance ou reglage avec le cordon d’alimentation branche.

Tray Module -2T

REP 12.1.1 Tray 3 Feeder

WARNING

To avoid personal injury or shock, do not perform repair or adjustment with electrical power applied to the machine.

DANGER: Afin d’eviter des blessures ou des chocs electriques, ne pas effectuer maintenance ou reglage avec le cordon d’alimentation branche.

REP 12.1.2 Tray 3 Feeder (2TM)

WARNING

To avoid personal injury or shock, do not perform repair or adjustment with electrical power applied to the machine.

DANGER: Afin d’eviter des blessures ou des chocs electriques, ne pas effectuer maintenance ou reglage avec le cordon d’alimentation branche.

REP 12.3.1 Feed/Retard/Nudger Roll

WARNING

To avoid personal injury or shock, do not perform repair or adjustment with electrical power applied to the machine.

WARNING

To avoid personal injury or shock, do not perform repair or adjustment with electrical power applied to the machine.

DANGER: Afin d’eviter des blessures ou des chocs electriques, ne pas effectuer maintenance ou reglage avec le cordon d’alimentation branche.

REP 11.5.2 Carriage Motor

DANGER: Afin d’eviter des blessures ou des chocs electriques, ne pas effectuer maintenance ou reglage avec le cordon d’alimentation branche.

REP 12.6.1 2 Tray Module PWB

WARNING

To avoid personal injury or shock, do not perform repair or adjustment with electrical power applied to the machine.

WARNING

To avoid personal injury or shock, do not perform repair or adjustment with electrical power applied to the machine.

DANGER: Afin d’eviter des blessures ou des chocs electriques, ne pas effectuer maintenance ou reglage avec le cordon d’alimentation branche.

REP 11.6.1 Exposure Lamp

WARNING

To avoid personal injury or shock, do not perform repair or adjustment with electrical power applied to the machine.

DANGER: Afin d’eviter des blessures ou des chocs electriques, ne pas effectuer maintenance ou reglage avec le cordon d’alimentation branche.

DANGER: Afin d’eviter des blessures ou des chocs electriques, ne pas effectuer maintenance ou reglage avec le cordon d’alimentation branche.

Tray Module -TT

REP 13.1.1 Tray 3 Assembly

WARNING

To avoid personal injury or shock, do not perform repair or adjustment with electrical power applied to the machine.

DANGER: Afin d’eviter des blessures ou des chocs electriques, ne pas effectuer maintenance ou reglage avec le cordon d’alimentation branche.

REP 13.1.2 Tray 2 Assembly (2TTM)

WARNING

To avoid personal injury or shock, do not perform repair or adjustment with electrical power applied to the machine.

DANGER: Afin d’eviter des blessures ou des chocs electriques, ne pas effectuer maintenance ou reglage avec le cordon d’alimentation branche.

REP 13.3.1 Front/Rear Tray Cable

WARNING

To avoid personal injury or shock, do not perform repair or adjustment with electrical power applied to the machine.

DANGER: Afin d’eviter des blessures ou des chocs electriques, ne pas effectuer maintenance ou reglage avec le cordon d’alimentation branche.

REP 13.4.1 Tray 3 Feeder (TTM)

WARNING

To avoid personal injury or shock, do not perform repair or adjustment with electrical power applied to the machine.

DANGER: Afin d’eviter des blessures ou des chocs electriques, ne pas effectuer maintenance ou reglage avec le cordon d’alimentation branche.

REP 13.5.1 Tray 3 Feeder

WARNING

To avoid personal injury or shock, do not perform repair or adjustment with electrical power applied to the machine.

DANGER: Afin d’eviter des blessures ou des chocs electriques, ne pas effectuer maintenance ou reglage avec le cordon d’alimentation branche.

REP 13.6.1 Feed/Retard/Nudger Roll

WARNING

To avoid personal injury or shock, do not perform repair or adjustment with electrical power applied to the machine.

DANGER: Afin d’eviter des blessures ou des chocs electriques, ne pas effectuer maintenance ou reglage avec le cordon d’alimentation branche.

REP 13.8.1 Twin Tray Module PWB

WARNING

To avoid personal injury or shock, do not perform repair or adjustment with electrical power applied to the machine.

DANGER: Afin d’eviter des blessures ou des chocs electriques, ne pas effectuer maintenance ou reglage avec le cordon d’alimentation branche.

DADF

REP 15.1.1 DADF Assembly

WARNING

To avoid personal injury or shock, do not perform repair or adjustment with electrical power applied to the machine.

DANGER: Afin d’eviter des blessures ou des chocs electriques, ne pas effectuer maintenance ou reglage avec le cordon d’alimentation branche.

REP 15.1.2 DADF Platen Cushion

WARNING

To avoid personal injury or shock, do not perform repair or adjustment with electrical power applied to the machine.

DANGER: Afin d’eviter des blessures ou des chocs electriques, ne pas effectuer maintenance ou reglage avec le cordon d’alimentation branche.

REP 15.2.1 DADF Document Tray

WARNING

To avoid personal injury or shock, do not perform repair or adjustment with electrical power applied to the machine.

DANGER: Afin d’eviter des blessures ou des chocs electriques, ne pas effectuer maintenance ou reglage avec le cordon d’alimentation branche.

REP 15.2.2 DADF Feeder Assembly

WARNING

To avoid personal injury or shock, do not perform repair or adjustment with electrical power applied to the machine.

DANGER: Afin d’eviter des blessures ou des chocs electriques, ne pas effectuer maintenance ou reglage avec le cordon d’alimentation branche.

REP 15.2.3 DADF Front Cover

WARNING

To avoid personal injury or shock, do not perform repair or adjustment with electrical power applied to the machine.

DANGER: Afin d’eviter des blessures ou des chocs electriques, ne pas effectuer maintenance ou reglage avec le cordon d’alimentation branche.

REP 15.2.4 DADF Rear Cover

WARNING

To avoid personal injury or shock, do not perform repair or adjustment with electrical power applied to the machine.

DANGER: Afin d’eviter des blessures ou des chocs electriques, ne pas effectuer maintenance ou reglage avec le cordon d’alimentation branche.

REP 15.3.1 DADF PWB

WARNING

To avoid personal injury or shock, do not perform repair or adjustment with electrical power applied to the machine.

DANGER: Afin d’eviter des blessures ou des chocs electriques, ne pas effectuer maintenance ou reglage avec le cordon d’alimentation branche.

REP 15.3.2 Left Counter Balance

WARNING

To avoid personal injury or shock, do not perform repair or adjustment with electrical power applied to the machine.

DANGER: Afin d’eviter des blessures ou des chocs electriques, ne pas effectuer maintenance ou reglage avec le cordon d’alimentation branche.

REP 15.3.3 Right Counter Balance

WARNING

To avoid personal injury or shock, do not perform repair or adjustment with electrical power applied to the machine.

DANGER: Afin d’eviter des blessures ou des chocs electriques, ne pas effectuer maintenance ou reglage avec le cordon d’alimentation branche.

REP 15.4.1 Retard Roll

WARNING

To avoid personal injury or shock, do not perform repair or adjustment with electrical power applied to the machine.

DANGER: Afin d’eviter des blessures ou des chocs electriques, ne pas effectuer maintenance ou reglage avec le cordon d’alimentation branche.

REP 15.4.2 Top Cover

WARNING

To avoid personal injury or shock, do not perform repair or adjustment with electrical power applied to the machine.

DANGER: Afin d’eviter des blessures ou des chocs electriques, ne pas effectuer maintenance ou reglage avec le cordon d’alimentation branche.

REP 15.6.1 Nudger Roll, Feed Roll

WARNING

To avoid personal injury or shock, do not perform repair or adjustment with electrical power applied to the machine.

DANGER: Afin d’eviter des blessures ou des chocs electriques, ne pas effectuer maintenance ou reglage avec le cordon d’alimentation branche.

REP 15.8.1 Registration Roll

WARNING

To avoid personal injury or shock, do not perform repair or adjustment with electrical power applied to the machine.

DANGER: Afin d’eviter des blessures ou des chocs electriques, ne pas effectuer maintenance ou reglage avec le cordon d’alimentation branche.

Finisher

REP 16.1.1 H-Transport Assembly

WARNING

To avoid personal injury or shock, do not perform repair or adjustment with electrical power applied to the machine.

DANGER: Afin d’eviter des blessures ou des chocs electriques, ne pas effectuer maintenance ou reglage avec le cordon d’alimentation branche.

REP 16.3.1 H-Transport Belt

WARNING

To avoid personal injury or shock, do not perform repair or adjustment with electrical power applied to the machine.

DANGER: Afin d’eviter des blessures ou des chocs electriques, ne pas effectuer maintenance ou reglage avec le cordon d’alimentation branche.

REP 16.1.2 Finisher Assembly

WARNING

To avoid personal injury or shock, do not perform repair or adjustment with electrical power applied to the machine.

DANGER: Afin d’eviter des blessures ou des chocs electriques, ne pas effectuer maintenance ou reglage avec le cordon d’alimentation branche.

REP 16.4.1 Front Cover

WARNING

To avoid personal injury or shock, do not perform repair or adjustment with electrical power applied to the machine.

DANGER: Afin d’eviter des blessures ou des chocs electriques, ne pas effectuer maintenance ou reglage avec le cordon d’alimentation branche.

REP 16.4.2 Rear Cover

WARNING

To avoid personal injury or shock, do not perform repair or adjustment with electrical power applied to the machine.

DANGER: Afin d’eviter des blessures ou des chocs electriques, ne pas effectuer maintenance ou reglage avec le cordon d’alimentation branche.

REP 16.5.1 Stack Height Sensor Assembly

WARNING

To avoid personal injury or shock, do not perform repair or adjustment with electrical power applied to the machine.

DANGER: Afin d’eviter des blessures ou des chocs electriques, ne pas effectuer maintenance ou reglage avec le cordon d’alimentation branche.

REP 16.5.2 Eject Roll Assembly

WARNING

To avoid personal injury or shock, do not perform repair or adjustment with electrical power applied to the machine.

DANGER: Afin d’eviter des blessures ou des chocs electriques, ne pas effectuer maintenance ou reglage avec le cordon d’alimentation branche.

REP 16.6.1 Decurler Roll

WARNING

To avoid personal injury or shock, do not perform repair or adjustment with electrical power applied to the machine.

DANGER: Afin d’eviter des blessures ou des chocs electriques, ne pas effectuer maintenance ou reglage avec le cordon d’alimentation branche.

REP 16.6.2 Finisher Drive Motor

WARNING

To avoid personal injury or shock, do not perform repair or adjustment with electrical power applied to the machine.

DANGER: Afin d’eviter des blessures ou des chocs electriques, ne pas effectuer maintenance ou reglage avec le cordon d’alimentation branche.

REP 16.7.1 Belt

WARNING

To avoid personal injury or shock, do not perform repair or adjustment with electrical power applied to the machine.

DANGER: Afin d’eviter des blessures ou des chocs electriques, ne pas effectuer maintenance ou reglage avec le cordon d’alimentation branche.

REP 16.8.1 Rail

WARNING

To avoid personal injury or shock, do not perform repair or adjustment with electrical power applied to the machine.

DANGER: Afin d’eviter des blessures ou des chocs electriques, ne pas effectuer maintenance ou reglage avec le cordon d’alimentation branche.

REP 16.8.2 Staple Assembly

WARNING

To avoid personal injury or shock, do not perform repair or adjustment with electrical power applied to the machine.

DANGER: Afin d’eviter des blessures ou des chocs electriques, ne pas effectuer maintenance ou reglage avec le cordon d’alimentation branche.

REP 16.9.1 Compiler Tray Assembly

WARNING

To avoid personal injury or shock, do not perform repair or adjustment with electrical power applied to the machine.

DANGER: Afin d’eviter des blessures ou des chocs electriques, ne pas effectuer maintenance ou reglage avec le cordon d’alimentation branche.

REP 16.10.1 Stacker Motor Assembly

nance ou reglage avec le cordon d’alimentation branche.

REP 16.10.2 Elevator Belt Assembly

WARNING

To avoid personal injury or shock, do not perform repair or adjustment with electrical power applied to the machine.

DANGER: Afin d’eviter des blessures ou des chocs electriques, ne pas effectuer maintenance ou reglage avec le cordon d’alimentation branche.

REP 16.11.1 Paddle Gear Shaft

WARNING

To avoid personal injury or shock, do not perform repair or adjustment with electrical power applied to the machine.

DANGER: Afin d’eviter des blessures ou des chocs electriques, ne pas effectuer maintenance ou reglage avec le cordon d’alimentation branche.

REP 16.12.1 Finisher PWB

WARNING

To avoid personal injury or shock, do not perform repair or adjustment with electrical power applied to the machine.

DANGER: Afin d’eviter des blessures ou des chocs electriques, ne pas effectuer maintenance ou reglage avec le cordon d’alimentation branche.

IIT

ADJ 11.6.1 Full/Half Rate carriage Position Adjustment

WARNING

To avoid personal injury or shock, do not perform repair or adjustment with electrical power applied to the machine.

DANGER: Afin d’eviter des blessures ou des chocs electriques, ne pas effectuer maintenance ou reglage avec le cordon d’alimentation branche.

8 Options and Accessories

8.1 FAX KIT

WARNING

Switch off the machine and disconnect the power cord.

DANGER: Mettre la machine sur ARRET et debrancher le cordon dalimentation.

8.2 Foreign Interface

WARNING

Switch off the machine and disconnect the power cord.

DANGER: Mettre la machine sur ARRET et debrancher le cordon dalimentation.

WARNING

To avoid personal injury or shock, do not perform repair or adjustment with electrical power applied to the machine.

DANGER: Afin d’eviter des blessures ou des chocs electriques, ne pas effectuer mainte-

Reversion 4.0

WorkCentre 7132

Service Call Procedures

Service Strategy

The service strategy for the WorkCentre 7132 is to perform any High Frequency Service Item (HFSI) actions before attempting to repair any problems. Some problems will be corrected by this strategy without the need to diagnose them. The Repair Analysis Procedures (RAPs) will be used for any remaining problems.

Problems that occur in the Basic Printer mode will be repaired before problems that occur when using the accessories.

Image Quality problems should be repaired after all other problems are repaired.

Service Call Procedures

The Service Call Procedures are a guide for performing any service on this machine. The procedures are designed to be used with the Service Manual. Perform each step in order.

Initial Actions

The Initial Actions gather information about the condition of the machine and the problem that caused the service call.

Call Flow

Call Flow summarizes the sequence of the Service Call Procedures.

Detailed Maintenance Activities

Detailed Maintenance Activities section provides the information needed to perform the High Frequency Service Item (HFSI) actions.

Cleaning Procedures

The Cleaning Procedures list what needs to be cleaned at each service call.

Final Actions

The Final Actions will test the copier/printer and return it to the customer. Administrative activities are also performed in the Final Actions.

Initial Actions

Purpose

The purpose of the Initial Action section of the Service Call Procedures is to determine the reason for the service call and to identify and organize the actions which must be performed.

Procedure

1.Gather the information about the service call and the condition of the copier/printer.

a.Question the operator(s). Ask about the location of most recent paper jams. Ask about the image quality and the copier/printer performance in general, including any unusual sounds or other indications.

b.After informing the customer, disconnect the machine from the customer’s network.

c.Check that the power cords are in good condition, correctly plugged in the power source, and free from any defects that would be a safety hazard. Repair or replace the power cords as required. Check that the circuit breakers are not tripped.

d.Inspect any rejected copies. Inquire as to, or otherwise determine, the paper quality and weight, the specified paper for optimum Image Quality, 24# Xerox Color Expressions (NASG) or ColorTech+90gsm (ESG). Look for any damage to the copies, oil marks, image quality defects, or other indications of a problem.

e.Record the billing meter readings.

f.Access Diagnostic Routines.

i.Enter UI Diagnostics (Entering UI Diagnostics in UI Diagnostic Mode).

ii.Access Diagnostic Routines (Accessing Diagnostic Routines in UI Diagnostic Mode).

NOTE: If a fault code is displayed while performing a diagnostics procedure, go to that fault code RAP and repair the fault. Return to Diagnostics and continue with the dC procedure that you were performing.

g.Print the HFSI Report and determine what HFSI action is required based on the customer output volume. Refer to the Detailed Maintenance Activities section for the detailed HFSI information. Record any items that require action.

h.Display and record the information in the Jam Counter, Fault Counter, and Shutdown History. Classify this information into categories:

Information that is related to the problem that caused the service call.

Information that is related to secondary problems.

Information that does not require action, such as a single occurrence of a problem.

i.Check the Service Log for any recent activities that are related to the problem that caused the service call or any secondary problem.

2.Perform any required HFSI activities identified above. Refer to the Detailed Maintenance Activities section.

3.Exit diagnostics. Try to duplicate the problem by running the same jobs that the customer was running.

4.Check the Image Quality in the Basic Copier Mode. Select the tray that is loaded with 11 x 17 or A3 paper, if unable to complete tray selection, go to Call Flow.

Set the copier/printer to the following setup:

• Output Color — Auto

•Original Type — Photo and Text Halftone

•R/E — Auto

•Lighter/Darker — Auto Contrast

•Sharpness — Normal

•Preset Color Balance — Normal

•Color Shift — Normal

•Color Saturation — Normal

•Copy Position — No Shift

•Variable Color Balance — Normal

Run four copies of the Color Test Pattern.

Check the Image Quality. If the customer has identified any Image Quality Defects or problems, go to IQ1 IOT Image Quality Entry RAP.

5.Go to Call Flow.

Call Flow

This procedure should be performed at every service call.

Initial Actions

Ask the operator about the problem. If the problem appears to be related to operator error, or an attempt to perform a job outside of the machine specifications, assist the customer in learning the correct procedure.

Procedure

If the machine does not power up, Go to Power On RAP.

Ask the operator about the problem.

•If the problem is identified by a fault code (including Paper/Document Jams), refer to Chapter 2 for the procedure and then proceed with servicing.

•If the problem is noise or smell, select a mode (1 Sided/2Sided, Finisher etc.), find the cause of the problem and proceed with servicing.

The operator operated the machine correctly.

YN

Explain to the operator how to operate the machine correctly.

The UI display is normal.

Y N

A B C D

YN

Print the protocol trace to identify whether it is the remote machine or the machine that is causing the problem.

•If the problem lies in the machine:

Analyze the protocol trace, refer to Chapter 2 and then proceed with servicing.

•If the problem appears to lie in the remote machine:

Ask the customer to check the status of the remote machine.

There is a problem with Receive transmission test. Perform Receive transmission tests with other stations within the company. Check that there is no problem with the machine and then ask the customer to check the status of the remote machine.

Analyze the protocol trace, refer to Chapter 2 and then proceed with servicing.

Check the machine settings and if necessary, ask the customer for permission to test the machine in the mode in which the problem occurs.

Analyze the protocol trace when the problem reoccurs, refer to Chapter 2 and then proceed with servicing.

There is an image quality problem.

YN

If there is an alignment problem, obtain separate Platen/DADF output samples, refer to Chapter 4 Adjustments and then proceed with servicing.

Refer to Chapter 3 IQ1 IOT Image Quality Entry RAP and then proceed with servicing.

There is a problem with the network.

YN

There is a problem with the USB connection. Y N

There is an image quality problem. Y N

The problem lies in a certain Client PC. Y N

There is a problem with a certain application or programming language A. Obtain the latest information on restrictions and technical information. Proceed accordingly.

Check the settings of that particular Client PC and if necessary ask the user to reinstall the printer driver.

Refer to IQ1 IOT Image Quality Entry RAP and then proceed with servicing. If the problem persists, ask the user to reinstall the printer driver.

Check the machine settings and if necessary ask the user to reinstall the printer driver.

E

If the problem continues, replace the network cable. If the problem persists, replace the USB cable. Check the machine settings and discuss the problem with the customer’s network administrator.

Detailed Maintenance Activities (HFSI)

Procedure

1.Access Diagnostic Routines.

a.Enter UI Diagnostics (Entering UI Diagnostics in UI Diagnostic Mode).

b.Access Diagnostic Routines (Accessing Diagnostic Routines in UI Diagnostic Mode).

2.Select NVM Read/Write.

3.Refer to Table 1 and enter a counter number for any High Frequency Service Item (HFSI) counters to be checked. Use the customer’s output volume numbers to help determine which HFSI components should be serviced. Consider components near threshold as candidates for service.

4.Refer to Cleaning Procedures for detailed cleaning instructions.

Table 1 High Frequency Service Items

Table 1 High Frequency Service Items

Cleaning Procedures

Purpose

To provide cleaning procedures to be performed at every service call.

Procedure

CAUTION

Do not use any solvents unless directed to do so by the Service Manual.

General Cleaning

Use a dry lint free cloth or a lint free cloth moistened with water for all cleaning unless directed otherwise by the Service Manual. Wipe with a dry lint free cloth if a moistened cloth is used.

1.Feed Components (Rolls and Pads)

Follow the General Cleaning procedure above.

2.Toner Dispense Units

Vacuum the Toner Dispense units.

3.Jam Sensors

Clean the sensors with a dry cotton swab.

4.Scanner

a.Switch off the power and allow the Exposure Lamp to cool off.

b.Using the optical Cleaning Cloth, clean the front and rear of the Document Glass, Document Cover, White Reference Strip, Reflector, and Mirror.

c.Clean the Exposure Lamp with a clean cloth and Film Remover.

d.Clean the Lens with Lens and Mirror Cleaner and lint free cloth.

5.DADF

Check the paper path for debris or damage. Clean the rolls with a clean cloth and Film Remover as required.

6.Document Glass and Constant Velocity Transport Glass

Follow the General Cleaning procedure above.

7.ROS Window

Remove and reinstall the ROS CLeaning Wand.

8.IBT Belt

Check the Transfer Belt System and wipe with a dry lint free cloth. If the surface is excessively dirty, replace the IBT Belt (PL 6.2)

NOTE: Do not rub the IBT CLeaning Blade. If it is necessary to clean the blade, use a soft brush or dry swab to remove any contamination. Rubbing the blade will remove the protective coating.

9.Finisher

Check the paper path for debris or damage. Clean the Finisher with a dry lint free cloth.

Final Actions

Purpose

To provide a guide for procedures to be done at the end of every service call.

Procedure

1.Ensure that the exterior of the copier/printer and the adjacent area are clean. Use a dry cloth or a cloth moistened with water to clean the copier/printer. Do not use solvents.

2.Check the supply of consumables. Ensure that an adequate supply of consumables is available according to local operating procedures.

3.Complete the Service Log.

4.Perform the following steps to make a copy of the Demonstration Original for the customer:

a.Load Tray 1 with 8.5 x 11 inch (A4) or 11 x 17 inch paper.

b.Place the Color Test Pattern on the glass with the short edge of the test pattern registered to the left edge of the glass. Select Tray 1 and make a single copy.

c.Print out the Machine Settings (Configuration Report). Store this report with the service log in the Inner Cover.

d.Ask the customer to verify the Print and Scan functions.

e.Present the copies to the customer.

5.Reconnect the machine to the customer network. Verify the function.

6.Issue copy credits as needed.

7.Discuss the service call with the customer to ensure that the customer understands what has been done and is satisfied with the results of the service call.

001 Power RAP

002 HDD

003 IPS-ESS Communication

010 Fuser

012 Finisher

012 a-finisher

016 FAX Service

024 IOT-ESS Communication-a-finisher

025 HDD Diagnostics

026 Address Book

027 MAIL

033 FAX Control

034 FAX Communication