Xerox b210 коды ошибок

Коды ошибок копировальных аппаратов Xerox Если Ваш копировальный аппарат Xerox выдал на индикации некий код, то узнать причину возникновения ошибки Вы

Коды ошибок
копировальных аппаратов Xerox

Если Ваш копировальный аппарат Xerox выдал на индикации некий код, то узнать причину возникновения ошибки Вы можете в этом разделе.

Но код ошибки — это лишь следствие сбоя в работе аппарата

Xerox 1012, 1012(RE)

Код ошибки Описание
E1 Jam between paper feed and fuser
E3 Jam in fuser
E5 Clam shell open
E6 Paper feed section cover is open
J1 Toner cartridge near empty
J3 Drum cartridge not seated properly
J7 Waste toner full (replace drum cartridge)
L6 Key counter out
L8 Exposure area overheat
U1 No clock pulse (drive problem)
U2 Scan problem
U3 Lens/mirror problem (RE model only)
U4 Heat problem
U8 Exposure lamp control circuit problem
E1 Jam between paper feed and fuser
E3 Jam in fuser
E5 Clam shell open
E6 Paper feed section cover is open
J1 Toner cartridge near empty
J3 Drum cartridge not seated properly
J7 Waste toner full (replace drum cartridge)
L6 Key counter out
L8 Exposure area overheat
U1 No clock pulse (drive problem)
U2 Scan problem
U3 Lens/mirror problem (RE model only)
U4 Heat problem
U8 Exposure lamp control circuit problem

Xerox 1020

Код ошибки Описание
LL Probable bad heater lamp

Xerox 1025

Код ошибки Описание
A1 DF jam
C1 PF jam cass. 1
C2 PF jam cass. 2
C3 PF jam cass. 3
C9 Bypass jam
E1-1 Paper jam before exit switch
E1-2 Paper jam
E1-5 Paper jam
E1-6 Paper jam
E3-3 Paper jam at exit switch
E3-4 Paper jam at exit switch
E5 Front door open
F1 Collator jam
F5 Collator interlock
F8 No power to collator
F9 Collator bin home switch
J7 250 copies since toner waste was full
L5 Original cass. not present after clearing interrupt
L6 Key counter
L8 Platen glass too hot
U1 Main motor clock pulse
U2 Scan problem
U3-1 Lens problem
U4-1 Open thermistor
U4-2 Low temperature
U4-4 Temperature
U4-5 Main PWB
U6-1 Main PWB
U6-2 Main PWB
U6-3 Main board battery
U6-4 Initialization
U8 Exposure lamp

Xerox 1035

Код ошибки Описание
A9 Scanner location
C1 Paper feed — upper cassette
C2 Paper feed — lower cassette
C9 Bypass jam
E5 Clam shell is open
L6 Key counter
U1 Off/On
U2 Optics
U4 Low fuser temperature

Xerox 1038

Код ошибки Описание
A1 DF jam
C1 PF jam cass. 1
C2 PF jam cass. 2
C3 PF jam cass. 3
C9 Bypass jam
E1-1 Paper jam before exit switch
E1-2 Paper jam
E1-5 Paper jam
E1-6 Paper jam
E3-3 Paper jam at exit switch
E3-4 Paper jam at exit switch
E5 Front door open
F1 Collator jam
F5 Collator interlock
F8 No power to collator
F9 Collator bin home switch
J7 250 copies since toner waste was full
L5 Original cass. not present after clearing interrupt
L6 Key counter
L8 Platen glass too hot
U1 Main motor clock pulse
U2 Scan problem
U3-1 Lens problem
U4-1 Open thermistor
U4-2 Low temperature
U4-4 Temperature
U4-5 Main PWB
U6-1 Main PWB
U6-2 Main PWB
U6-3 Main board battery
U6-4 Initialization
U8 Exposure lamp

Xerox 2830

Код ошибки Описание
A9 Scanner location
C1 Paper feed — upper cassette
C2 Paper feed — lower cassette
C9 Bypass jam
E5 Clam shell is open
E5 Clam shell open
L6 Key counter
U1 Off/On
U2 Optics
U4 Low fuser temperature

Xerox 5011, 5012, 5014

Код ошибки Описание
C8 Bypass jam/no paper
C9 Bypass jam
E1 Jam
E3 Fuser jam
E5 Clamshell open
E6 PF section cover open
J1 Toner cartridge amost empty
J3 Copy cart (drum unit) missing/not seated right
J7 Copy cartridge has run 18,000 copies
J8 Copy cartridge. Improperly seated or possible only one of two fuses in the cartridge blew
L6 Key counter
L8 Exposure glass too hot
U1 Drive problem
U2 Scan problem
U3 Lens or mirror drive problem
U4 Fuser problem. Heat lamp, thermoswitch, SSR, thermistor
U6 Battery on main board
U8 Exposure lamp or exposure lamp circuit

Xerox 5016, 5017, 5316, 5317

Code Description
A1-1 Document feeder feed jam
A1-2 Document feeder belt jam
A2-1 Document feeder exit jam
A2-2 Duplex jam
A3 DAD interlock
A5 Duplex and DAD right side interlock
A6 Copier jams after
A9 Document feed belt drive motor
C1-3 Top cassette misfeed
C2-3 Middle cassette misfeed
C3-3 Bottom cassette misfeed
C9-3 Bypass misfeed
E1-11 to E1-14 Paper jam in machine. Did not reach exit switch soon enough
E1-6 Paper path jam
E3-31 to E3-34 Exit switch jam
E3-6 Fuser jam
E5 Front door interlock
E6 Right side interlock or TTM interlock
F1 Sorter jam
F5 Sorter interlock
F8 Sorter board to copier main board communication problem
F9 Sorter bins

Xerox 5018, 5028

Code Description
A1 Document is ADF
A1-8 Main board received reset signal
A2 ADF jams
A6, A7 ADF jams
A9 ADF jams
C1 — C4 Feed jam
C5-1 to C5-4 Jams in various areas
C5-2 Jams in various areas
C5-3 Jams in various areas
C5-4 Duplex jam
E0 Machine has reset
E1 Jam
E1-E0 Registration jam
E1-E5 Clamshell interlock
E1-E6 Right side interlock
E1-E7 Two tray interlock
E1-E8 Sorter interlock
E1-E9 Copy cartridge interlock
E2 Reset signal happened
E3 Jam
E4 Exit jam
E4-10 Exit jam
E4-5 Clamshell interlock
E4-6 Right side interlock
E4-7 Two tray interlock. Duplex interlock
E4-8 Sorter interlock
E4-9 Copy cartridge interlock
E5 Clamshell interlock
E6 Right side interlock
E7 Duplex interlock
E9 Copy cartridge interlock
F3-1 Sorter bin home switch
F3-2 Sorter cam switch
F3-3 Sorter cam switch
J1-1 Add toner
J1-2 Temporary low toner signal
J2-0 Replace copy cartridge
L2 2000 copies left on copy cartridge
L3 ADF to machine communication problem
L4 (flashing) 1000 copies left on fuser web
rr Bad EPROM on main board
U0 Main board
U2 Scan problem
U2-1 Scan home
U3-00 Cam drive problem
U3-01 Cam movement slow
U3-04 Main board to duplex communication
U3-09 Cam problem
U3-12 Jogger problem
U3-19 Cam problem
U3-21 Cam problem
U3-23 Cam problem
U3-29 Cam problem
U3-32 Cam problem
U3-34 Cam problem
U3-39 Cam problem
U3-43 Cam problem
U3-45 Cam problem
U3-49 Cam problem
U3-54 Cam problem
U3-56 Cam problem
U3-59 Cam problem
U4-1 Fuser problem. Long warm up
U4-2 Low fuser temperature after warm up
U4-3 High fuser temperature
U4-4 Open fuser thermistor
U4-6 Replace fuser web
U4-7 Thermistor signal problem
U7-1 Copy cartridge belt drive problem
U9-3 Exposure lamp problem
U9-4 Toner motor
U9-5 Problem in warm up

Xerox 5312, 5313, 5314

Код ошибки Описание
C1 Upper paper feed problem. Did not reach feed sensor
C2 Lower paper feed problem. Did not reach feed sensor
E1 Exit jam. Paper did not reach exit sensor
E3 Exit jam. Paper still on exit sensor
J1 Add toner
J3 Copy cartridge (drum unit) not installed
J7 Copy cartridge (drum unit) must be replaced
J8 Copy cartridge (drum unit) problem
L6 Problem with an accessory. Installed but not initialized
U1 Drive problem. Main motor, gear etc.
U2 Scan problem
U3 Main board dip switches wrong. Lens drive problem
U4 Fuser problem. Heat lamp, thermal switch, overheat, thermistor.
U6 EPROM error
U8 Auto exposure sensor. No exposure lamp or weak lamp

Xerox 5318, 5320, 5322

Code Description
A1-11 Original ready switch
A1-12 Feed sensor
A1-1 to A1-32 All indicate a paper path problem, etc. in the ADF
A1-21 Original ready switch and document registration sensor or both the document feed sensor and document registration sensor
A1-22 ADF registration sensor
A1-23 Original did not reach ADF registration sensor quickly enough
A1-24 ADF sensor stuck down too long
A1-25 ADF sensor actuated at the wrong time during single sheet feed
A1-26 ADF sensor not actuated quickly enough in sheet feed mode
A1-31 In reverse, ADF sensor is not actuated soon enough
A1-32 In reverse, ADF sensor is actuated too long
A2 ADF exit problems
A2-1 Original ready sensor and ADF exit switch are actuated or ADF feed in sensor and ADF exit switch are both actuated
A2-2 ADF exit switch
A2-3 ADF exit switch is not actuated on time
A3 Irregular size documents
A3-1 Wrong size original sensed in 1:1 mode
A3-2 Wrong size original sensed in the 2:1 mode
A5 ADF interlock
A5 ADF interlock
A6 ADF single sheet document reset.
A6-1 Reset original
A6-2 Reset sheet feeder
A7 Document cover interlock
A8 ADF exit interlock
C1 Tray 1 jam
C1-2 Paper feed problem in tray 1
C1-3 Paper does not reach registration
C2 Tray 2 jam
C3 Tray 3 jam
C3-1 Paper feed problem from tray 3
C3-2 Paper feed problem from tray 3
C3-3 Paper feed problem from tray 1
C6-1 Duplex paper feed problem
C6-2 Duplex and/or tray 1 paper feed problem
C6-3 Paper feed problem from tray 1
C7-1 Paper feed problem from HCF
C7-2 Paper feed problem from HCF on tray 1
C7-3 Paper feed problem from tray 1
C8 Paper stays in tray or duplex or HCF
C8-1 Paper on tray 1 feed sensor
C8-2 Paper on tray 2 feed sensor
C8-3 Paper on tray 3 feed sensor
C8-4 Paper on HCF feed sensor
C8-5 Paper in duplex section
C9 Bypass feed problem
C9-3 Paper from bypass did not reach registration sensor quickly enough
E1-10 to E1-25 Internal jam
E1-6 Paper on registration sensor
E2 Reset signal happened. Might read E-2 something else.
E3-30 to E4-14 Exit jam
E3-30 to E3-35 Exit switch actuated too long
E3-6 Exit jam
E3-6 Paper on exit switch
E4-10 to E4-14 Inverter sensor not actuated.
E4-10 to E4-45 Paper did not reach inverter switch soon enough
E4-15 Inverter sensor
E4-40 to E4-45 Duplex entry sensor
E4-6 Paper on inverter switch
E4-6 Inverter sensor
E5 Front door interlock
E6-1 Tray 1 interlock
E6-2 2 tray or duplex interlock
E6-3 HCF interlock
E7-2 Duplex inverter interlock
E7-3 Duplex interlock
E8-10 to E8-15 Paper on duplex feed sensor is not actuated soon enough
E8-6 Paper in duplex
E8-6 to E8-15 Duplex entry sensor
F1-1 Paper did not reach sorter
F1-2 Paper stayed on sorter feed sensor
F1-6 Sorter exit sensor
F3 Paper size not available for sort/stack
F5 Sorter interlock
H2-1 Communication problem between main board and duplex board
H2-2 Side guard sensor problem
H3-1 Communication problem between main board and HCF
H3-2 Upper limit sensor problem on HCF
H6-1 ADF size sensor
H6-2 ADF nudgeer sensor
H6-3 Belt drive motor does not have 24 volts. Black toner is empty, but 100 copies have been run without changing toner
J1 Black toner is empty, but 100 copies have been run without changing toner
J3 Replace copy cartridge
J3 No copy cartridge (drum unit)
J7 Copy cartrige must be replaced
J8-1 Wrong copy cartridge installed
J8-2 Copy cartridge EEPROM must be changed
L6 Auditron or other counter problem
L6 Key counter not installed
L8 Platen glass temperature is too high
L9 Communication problem between interimage erase/edge lamps and main board
U1-1 Main motor drive problem
U2-1 Scan home problem
U2-1 to U2-4 Scan home sensor
U2-2 Scan home problem or optics problem
U2-3, U2-4 Scan home problem
U3-1 Lens sensor problem
U4-1 Fuser thermistor open
U4-2 Fuser did not warm up properly
U4-3 Fuser temperature too high
U4-4 Fuser problem. Staying on too long
U4-6 High fuser temperature
U5-1 Sorter bin home switch not activated
U5-2 Sorter bin home switch stayed actuated
U5-3 Sorter bin home switch
U5-4 Sorter bin home switch
U6-1 ROM problem
U6-2 RAM problem
U6-3 Low battery
U6-4 Incorrect value in NVM. Reinitialize main board with code 20-96
U8-1 Exposure lamp problem
U8-2 Communication problem main board and exposure board
U8-3 Exposure lamp or exposure lamp board problem
U8-4 to U8-6 Problem with exposure lamp, lamp sensor, lamp board

Xerox 5328

Code Description
A1 Document in ADF
A1-8 Main board received reset signal
A2 ADF jams
A6 ADF registration jam
A7 ADF interlock
A9 Tray 1 jam
C1 Tray 2 jam
C2 Tray 3 jam
C3 Bypass feed jams
C4 Machine has reset
E1 Jam
E1-5 Clamshell interlock
E1-6 Right side interlock
E1-7 Two tray interlock, or duplex interlock
E1-8 Sorter interlock
E1-9 Copy cartridge interlock
E1 or E1-0 Registration jam
E2 Reset signal happened
E3 Jam in transfer area
E4 Exit jam
E4-0 Exit jam
E4-5 Clamshell interlock
E4-6 Right side interlock
E4-7 Two tray interlock
E4-8 Sorter interlock
E4-9 Copy cartridge interlock
E5 Clamshell interlock
E6 Right side interlock
E9 Copy cartridge interlock
F3-1 Sorter bin home switch
F3-2 Sorter cam switch
F3-3 Sorter cam switch
F5 Sorter interlock
J1-1 Add toner
J1-2 Temporary low toner signal
J2-1, J2-2 Replace copy cartridge
J5, J6 ADF to machine communications problem
L2 2000 copies left on cartridge
L3 ADF to machine communications problem
L4 (flashing) 1000 copier left on fuser web
L6 Auditron or other counter problem
LL Main board. Try simulation 1.1 to initialize
rc Wrong operation panel installed
rr Bad EPROM on main board. Try 1.1
U0 Main board
U2 Scan problem
U2-1 Scan home
U2-2 Scan home or scan encoder
U2-4 Scan home or scan dual page sensor
U2-7 Scan home
U4-1 Fuser problem. Long warm up
U4-2 Low fuser temperature after warm up
U4-3 High fuser temperature
U4-4 Open fuser thermistor
U4-6 Replace fuser web.
U4-7 Thermistor signal problem
U7-1 Copy cartridge belt drive problem
U9-3 Exposure lamp problem
U9-4 Toner motor
U9-5 Problem in warm-up

Xerox 5330

Code Description
A1-1 to A1-32 All indicate a paper path problem, etc. in the ADF.
A2 ADF exit problems
A3 Irregular size documents
A5 ADF interlock
A6 ADF single sheet document reset.
A7 Platen interlock
A8 ADF exit interlock
C1 Tray 1 jam
C2 Tray 2 jam
C3 Tray 3 jam
C6-1, C6-2 Jams related to duplex
C6-3 Registration sensor, re tray 1
C7-1, C7-2 HCF feed problems
C7-3 Tray 1 feed problem
C8 Paper stays in tray or duplex or HCF
C9 Bypass feed problem
E1-10 to E1-25 Internal jam
E1-6 Paper on registration sensor
E2 Reset signal happened. Might read E-2 something else.
E3-30 to E4-14 Exit jam
E3-6 Exit jam
E4-10 to E4-14 Inverter sensor not actuated.
E4-15 Inverter sensor
E4-40 to E4-45 Duplex entry sensor
E4-6 Inverter sensor
E5 Front door interlock
E6-1 Tray 1 interlock
E6-2 2 tray or duplex interlock
E6-3 HCF interlock
E7-2, E7-3 Duplex interlock
E8-6 to E8-15 Duplex entry sensor
F1-1 Sorter entry sensor
F1-6 Sorter exit sensor
F3 Paper size not available for sort/stack
F5 Sorter interlock
J1 Add toner
J3 Replace copy cartridge
J7 Replace copy cartridge
J8-1 Wrong copy cartridge installed
J8-2 Copy cartridge EEPROM
L6 Auditron or other counter problem
L8 Platen glass temperature is too high
L9 Communication problem between interimage erase/edge lamps and main board
U1-1 Main motor drive problem
U2-1 to U2-4 Scan home sensor
U3-1 Lens sensor
U4-1 Open fuser thermistor
U4-2 Fuser did not warm up properly
U4-3 Fuser temperature too high
U4-4 Fuser problem. Staying on too long
U4-6 High fuser temperature
U5-1 Sorter bin home switch not activated
U5-2 Sorter bin home switch stayed actuated
U5-3 Sorter bin home switch
U5-4 Sorter bin home switch
U6-1 ROM problem
U6-2 RAM problem
U6-3 Low battery
U6-4 Incorrect value in NVM. Reinitialize main board with code 20-96
U8-1 to U8-6 Problem with exposure lamp, lamp sensor, lamp board

Xerox 5340, 5343

Code Description
00-009; 030 to 033 A door was opened while paper was being fed
00-047 Paper in duplex
00-1 Auditron
00-2 Diagnostic error
00-3 Faults error
00-4 Ric error
00-5 Job manager system error
00-6 LLM interface
00-7 Standby error
00-8 Communications error
00-9 Xerographic error
01-300 Front interlock
01-310 Right upper interlock
01-315 Left upper interlock
01-320 Left lower interlock
01-325 Fuser interlock
02-910 Key counter missing
02-920 Wrong combination of accessories
03-321, 322, 326, 327 LLM to ISIL communications problems
03-328 IOT communications problem with duplex or tray 4
03-330 IOT communications problems with HCF
03-335, 03-336 LLM communications problems with edit
03-340 NVM memory
03-341, 03-347 Communications problems between IOT and sorter
03-350, 03-354 Communications problem with LLM and user interface
03-363, 03-364 Communications problem between LLM & optics
03-370, 03-373 Communications problem between LLM & DADF
03-380, 384
03-416, 03-422 RAM memory problem
03-424, 426 NVM memory problem
03-430, 432 Billing problem
03-439 GRAIB communications problem
03-440 RIC communications problem
03-441 RIC NVM problem
03-442 Modem
03-443, 03-458 RIC problems
03-460 Serial communications processor problem
04-300 Main motor or drive problem
05-100, 05-108 DADF registration sensor
05-110 DADF exit sensor
05-115, 120 DADF jams
05-305 DADF document drive
05-310, 312 DADF document sensor
05-316 DADF registration sensor jam
05-325 DADF exit sensor
05-335, 341, 345 DADF interlock switches
06-300, 06-310 Scan problems
06-315 Scan drive
06-320A, 320B, 320C, 325 Scan problem
06-330 Lens drive
06-340 Exposure control problem
06-342 LLM CPU problem
06-344, 06-350 Exposure cvontrol problem
06-352 IOT CPU problem
07-300, 315, 330, 345 Tray faults
07-360, 07-370 HCF problems
07-375, 380A, 380B Duplex problems
08-100, 08-110 Feed problems. Lead edge of copy paper is late getting to feed sensor of tray 1
08-115, 08-162 Feed problem. Lead edge of copy paper is late getting to registration sensor
08-165 Paper jam at registration sensor
08-310, 08-370 Paper at a sensor when power is turned on
08-330 DADF nudger sensor
08-380 Registration side to side problem with home position
08-390 Nip
09-300 Copy cartridge finished (drum unit)
09-310 Add black toner Add color toner
09-320 Add color toner
09-330 Wrong copy cartridge (wrong drum unit)
09-340 Drum cartridge not installed properly
09-350 Waste toner full
100 A fault has occurred
10-100 Exit jam
10-105 Exit jam
10-110 Vertical sensor jam
10-120, 122, 125 Duplex jam
10-150, 155 Too much or not enough paper in duplex tray
10-300 Fuser thermistor
10-302 Low fuser temperature
10-304 Bad fuser temp
10-308 High fuser temperature or open thermistor
10-310 High fuser temperature
10-312 Fuser not up to temperature after energy save
10-314 Fuser problem
10-320 Fuser web finished
10-330, 335, 340 Exit switch, vertical sensor switch actuated when power is turned on
11-100, 11-116 Sorter jam
11-150, 11-176 Sorter auto stapler jam
11-310, 314, 316 Sorter interlock
11-325A, B, C, D, E, F, G Sorter index
11-352, 354, 356 Sorter auto stapler interlocks
11-365A, B, C, D, E Sorter auto stapler bin
11-370, 371, 372A, 373A, 373B, 374 Sorter auto stapler staple failure, staple home problem or tamper home problem
11-385A, 385B, 390A,B,C,D,E, 396A Sorter auto stapler staple failure, staple home problem or tamper home problem
301 Fuser web must be replaced
302 Copy cartridge (drum unit) must be replaced
501 Tray 1 must be rebuilt
502 Tray 2 must be rebuilt
503 Tray 3 must be rebuilt
504 Tray 4 must be rebuilt
505 HCF must be rebuilt
506 Bypass must be rebuilt
507 Duplex unit must be rebuilt
508 Replace black developer
509 Replace red developer
510 Replace green developer
512 Replace brown developer
513 Copy cartridge (drum unit) will need replacing soon
514 Fuser web will need replacing soon
515 DADF belt should be replaced
516 DADF feed rollers should be replaced
517 Replace exposure lamp
518 Replace suction filter
519 Replace ozone filter
520 Replace optics filter
521 Replace particle filter
522 Replace upper fuser roller
523 Replace fuser pawls
524 Replace pressure roller
525 Replace pressure roller pawls
900-905 Key operator calls

Xerox 5345

Код ошибки Описание
01-01 Frequency monitoring and zero cross problem
01-02 Interlock
01-03 AC power problem
01-04 Finisher interlock
01-05 24v problem
03-01 Optics to main board communication problem
03-02 Software reset problem
03-03 Could be punched holes in the lead edge of the original
03-04 Software problem
03-06 Low battery
03-07 NVM not initialized or is missing or defective
03-17 Communication problem between main board and finisher board
03-18 Initializes one NVM counter to agree to others
03-19 All three NVM counter to agree with others
03-20 Main board/interface board problems
03-21 Problem with RIC NVM
03-22 RIC modem problem
03-23 RIC real time clock failure.
03-25 RIC NVM problem or not initialized
03-27 NVM problem
03-28 Watchdog software problem
03-29 Microprocessor crystal not at correct frequency
03-30 No software response from finisher after 20 seconds have elapsed
06-01 Lens did not reach 1.1 position
06-02 1/2 rate scanner problem
06-03 Scan home problem
06-04 Scan home problem
06-05 Scan home problem
06-06 Scan encoder
06-07 Scan encoder
06-08 Scan drive boost
06-09 Scan encoder
06-11 Scan encoder pulse phases
06-12 Insufficient scan damping
07-01 Duplex tray not home during duplexing
07-02 Tray 2 not home when selected
07-13 Tray 2 height sensor problem
07-15 Tray 2 empty
07-16 Tray 1 door open
07-18 Tray 1 stack sensor
07-22 Tray 1 empty
07-26 Tray 1 bypass switch actuated too long
07-27 Tray 1 bypass switch deactuated too early
07-30 Paper in duplex
07-31 Paper in duplex
07-32 Duplex tray empty, when paper should be there
08-10 Paper did not reach tray 2 input tray sensor
08-11 Paper did not reach duplex input sensor
08-12 Paper did not reach tray 1
08-14 Paper did not leave tray 2 input sensor quickly enough
08-18 Trail edge did not reach tray 2 input sensor quickly enough
08-19 Trail edge did not reach tray 1 input sensor quickly enough
08-20 Paper in duplex
08-21 Paper in tray 2 input
08-22 Paper in tray 2 or duplex at wrong time
08-23 Paper at tray 1 input at wrong time
08-24 Paper in tray 1 at wrong time
08-28 Upper and lower nips problem
09-08 Low toner condition
09-12 Drum signals are out of range
09-13 Unstable drum patch readings
09-15 Patch is too dark
09-16 Patch is too light
09-17 Open toner container access cover
09-18 Low toner level
09-21 Low toner sensor disconnected
09-22 Low toner condition, even after machine has been theoretically, adding toner
10-02 Low fuser temperature
10-03 High fuser temperature
10-06 Paper did not reach out put switch
10-07 Paper stayed on output switch
10-10 Paper did not reach decurler sensor
10-11 Paper did not reach decurler sensor
10-12 Paper on decurler sensor
10-13 Paper did not reach duplex entry sensor in time
10-14 Paper did not reach duplex entry sensor in time
10-15 Paper on entry sensor at wrong time
10-17 Fuser temperature is too high and fuser relay has deactuated
12-01 Paper at finisher input sensor
12-02 Paper did not reach finisher
12-03 Paper reached finisher too soon
12-05 Paper at stapler
12-06 Paper at stapler
12-07 Paper did not reach stapler
12-08 Paper did not reach stapler
12-10 Complied motor not working properly
12-15 Eject motor problem and/or eject encoder
12-20 Stacker motor problem
12-21 Stacker interlock
12-22 Stacker bottom sensor
12-23 Stacker bottom sensor
12-24 Stacker bottom sensor senses full
12-25 Stack height sensor
12-26 Stack height sensor
12-27 Stack height sensor
12-30 Offset home sensor
12-31 Offset home sensor
12-32 OCT switch
12-35 Eject nip carriage
12-36 Eject cam interlock
12-37 Eject nip carriage open timing
12-38 Eject cam interlock
12-40 Tamper motor
12-41 Tamper home problem
12-42 Tamper home sensor
12-43 Staple load sensor
12-44 Tamper home sensor
12-45 Tamper home sensor
12-50 Low on staples
12-51 Stapler home sensor
12-52 Stapler home sensor
12-53 Eject cam interlock
33-37 Too few documents
55-01 RDH interlock switch open during use
55-04 Paper on bypass sensor
55-05 Paper at vacuum timing sensor
55-06 Paper on output sensor
55-10 No paper reached S31
55-20 Paper did not leave S31 at correct time
55-24 Set counter arm problem
55-25 Documents in input tray not detected
55-27 Lead edge did not reach S35 at correct time
55-2955-30 Trail edge did not reach S35 at correct time
55-31 S32, ADF registration sensor did not see paper at correct time
55-32 S32 did not see trail edge at correct time
55-33 S36 One too many documents
55-36 One too many documents
55-39 Hole count problem on document feeder belt
55-40 Document belt travel problem
55-41 Document belt mistracking or skewing
55-45 Paper at inverter sensor
55-47 Inverter sensor did not see paper lead edge at correct time
55-49 More than 50 sheets in input tray
55-50 Right side interlock
55-51 Left side interlock
55-55 Document on glass
93-93 NVM has to be initialized after new software installed

Xerox 5350, 5352

Code Description
00-009, 030, 031, 032, 033 A door was opened while paper was being fed
00-047 Paper in duplex
00-1 Auditron
00-2 Diagnostic error
00-3 Faults error
00-4 Ric error
00-5 Job manager system error
00-6 LLM interface
00-7 Standby error
00-8 Communications error
00-9 Xerographic error
01-300 Front interlock
01-310 Right upper interlock
01-315 Left upper interlock
01-320 Left lower interlock
01-325 Fuser interlock
02-910 Key counter missing
02-920 Wrong combination of accessories
03-321, 322, 326, 327 LLM to ISIL communications problems
03-328 IOT communications problem with duplex or tray 4
03-330 IOT communications problems with HCF
03-335, 336 LLM communications problems with edit
03-340 NVM memory
03-341-347 Communications problems between IOT and sorter
03-350-354 Communications problem with LLM and user interface
03-363, 364 Communications problem between LLM & optics
03-370-03-373 Communications problem between LLM & DADF
03-380, 384
03-416-422 RAM memory problem
03-424, 426 NVM memory problem
03-430, 432 Billing problem
03-439 GRAIB communications problem
03-440 RIC communications problem
03-441 RIC NVM problem
03-442 Modem
03-443-458 RIC problems
03-460 Serial communications processor problem
04-300 Main motor or drive problem
05-100-108 DADF registration sensor
05-110 DADF exit sensor
05-115, 120 DADF jams
05-305 DADF document drive
05-310, 312 DADF document sensor
05-316 DADF registration sensor jam
05-325 DADF exit sensor
05-335, 341, 345 DADF interlock switches
06-300-310 Scan problems
06-315 Scan drive
06-320A, 320B, 320C, 325 Scan problem
06-330 Lens drive
06-340 Exposure control problem
06-342 LLM CPU problem
06-344-350 Exposure cvontrol problem
06-352 IOT CPU problem
07-300, 315, 330, 345 Tray faults
07-360-370 HCF problems
07-375, 380A, 380B Duplex problems
08-100-110 Feed problems. Lead edge of copy paper is late getting to feed sensor of tray 1
08-115-162 Feed problem. Lead edge of copy paper is late getting to registration sensor
08-165 Paper jam at registration sensor
08-310-370 Paper at a sensor when power is turned on
08-330 DADF nudger sensor
08-380 Registration side to side problem with home position
08-390 Nip
09-300 Copy cartridge finished (drum unit)
09-310 Add black toner Add color toner
09-320 Add color toner
09-330 Wrong copy cartridge (wrong drum unit)
09-340 Drum cartridge not installed properly
09-350 Waste toner full
100 A fault has occurred
10-100 Exit jam
10-105 Exit jam
10-110 Vertical sensor jam
10-120, 122, 125 Duplex jam
10-150, 155 Too much or not enough paper in duplex tray
10-300 Fuser thermistor
10-302 Low fuser temperature
10-304 Bad fuser temp
10-308 High fuser temperature or open thermistor
10-310 High fuser temperature
10-312 Fuser not up to temperature after energy save
10-314 Fuser problem
10-320 Fuser web finished
10-330, 335, 340 Exit switch, vertical sensor switch actuated when power is turned on
11-100-116 Sorter jam
11-150-176 Sorter auto stapler jam
11-310, 314, 316 Sorter interlock
11-325A,B,C,D,E,F,G Sorter index
11-352, 354, 356 Sorter auto stapler interlocks
11-365A,B,C,D,E Sorter auto stapler bin
11-370,371,372A,373A,373B,374 Sorter auto stapler staple failure, staple home problem or tamper home problem
11-385A,385B,390A,B,C,D,E,396A Sorter auto stapler staple failure, staple home problem or tamper home problem
301 Fuser web must be replaced
302 Copy cartridge (drum unit) must be replaced
501 Tray 1 must be rebuilt
502 Tray 2 must be rebuilt
503 Tray 3 must be rebuilt
504 Tray 4 must be rebuilt
505 HCF must be rebuilt
506 Bypass must be rebuilt
507 Duplex unit must be rebuilt
508 Replace black developer
509 Replace red developer
510 Replace green developer
512 Replace brown developer
513 Copy cartridge (drum unit) will need replacing soon
514 Fuser web will need replacing soon
515 DADF belt should be replaced
516 DADF feed rollers should be replaced
517 Replace exposure lamp
518 Replace suction filter
519 Replace ozone filter
520 Replace optics filter
521 Replace particle filter
522 Replace upper fuser roller
523 Replace fuser pawls
524 Replace pressure roller
525 Replace pressure roller pawls
900-905 Key operator calls

Xerox 5355

Код ошибки Описание
01-01 Frequency monitoring and zero cross problem
01-02 Interlock
01-03 AC power problem
01-04 Finisher interlock
01-05 24v problem
03-01 Optics to main board communication problem
03-02 Software reset problem
03-03 Could be punched holes in the lead edge of the original
03-04 Software problem
03-06 Low battery
03-07 NVM not initialized or is missing or defective
03-17 Communication problem between main board and finisher board
03-18 Initializes one NVM counter to agree to others
03-19 All three NVM counter to agree with others
03-20 Main board/interface board problems
03-21 Problem with RIC NVM
03-22 RIC modem problem
03-23 RIC real time clock failure.
03-25 RIC NVM problem or not initialized
03-27 NVM problem
03-28 Watchdog software problem
03-29 Microprocessor crystal not at correct frequency
03-30 No software response from finisher after 20 seconds have elapsed
06-01 Lens did not reach 1.1 position
06-02 1/2 rate scanner problem
06-03 Scan home problem
06-04 Scan home problem
06-05 Scan home problem
06-06 Scan encoder
06-07 Scan encoder
06-08 Scan drive boost
06-09 Scan encoder
06-11 Scan encoder pulse phases
06-12 Insufficient scan damping
07-01 Duplex tray not home during duplexing
07-02 Tray 2 not home when selected
07-13 Tray 2 height sensor problem
07-15 Tray 2 empty
07-16 Tray 1 door open
07-18 Tray 1 stack sensor
07-22 Tray 1 empty
07-26 Tray 1 bypass switch actuated too long
07-27 Tray 1 bypass switch deactuated too early
07-30 Paper in duplex
07-31 Paper in duplex
07-32 Duplex tray empty, when paper should be there
08-10 Paper did not reach tray 2 input tray sensor
08-11 Paper did not reach duplex input sensor
08-12 Paper did not reach tray 1
08-14 Paper did not leave tray 2 input sensor quickly enough
08-18 Trail edge did not reach tray 2 input sensor quickly enough
08-19 Trail edge did not reach tray 1 input sensor quickly enough
08-20 Paper in duplex
08-21 Paper in tray 2 input
08-22 Paper in tray 2 or duplex at wrong time
08-23 Paper at tray 1 input at wrong time
08-24 Paper in tray 1 at wrong time
08-28 Upper and lower nips problem
09-08 Low toner condition
09-12 Drum signals are out of range
09-13 Unstable drum patch readings
09-15 Patch is too dark
09-16 Patch is too light
09-17 Open toner container access cover
09-18 Low toner level
09-21 Low toner sensor disconnected
09-22 Low toner condition, even after machine has been theoretically, adding toner
10-02 Low fuser temperature
10-03 High fuser temperature
10-06 Paper did not reach out put switch
10-07 Paper stayed on output switch
10-10 Paper did not reach decurler sensor
10-11 Paper did not reach decurler sensor
10-12 Paper on decurler sensor
10-13 Paper did not reach duplex entry sensor in time
10-14 Paper did not reach duplex entry sensor in time
10-15 Paper on entry sensor at wrong time
10-17 Fuser temperature is too high and fuser relay has deactuated
12-01 Paper at finisher input sensor
12-02 Paper did not reach finisher
12-03 Paper reached finisher too soon
12-05 Paper at stapler
12-06 Paper at stapler
12-07 Paper did not reach stapler
12-08 Paper did not reach stapler
12-10 Complied motor not working properly
12-15 Eject motor problem and/or eject encoder
12-20 Stacker motor problem
12-21 Stacker interlock
12-22 Stacker bottom sensor
12-23 Stacker bottom sensor
12-24 Stacker bottom sensor senses full
12-25 Stack height sensor
12-26 Stack height sensor
12-27 Stack height sensor
12-30 Offset home sensor
12-31 Offset home sensor
12-32 OCT switch
12-35 Eject nip carriage
12-36 Eject cam interlock
12-37 Eject nip carriage open timing
12-38 Eject cam interlock
12-40 Tamper motor
12-41 Tamper home problem
12-42 Tamper home sensor
12-43 Staple load sensor
12-44 Tamper home sensor
12-45 Tamper home sensor
12-50 Low on staples
12-51 Stapler home sensor
12-52 Stapler home sensor
12-53 Eject cam interlock
33-37 Too few documents
55-01 rdh interlock switch open during use
55-04 Paper on bypass sensor
55-05 Paper at vacuum timing sensor
55-06 Paper on output sensor
55-10 No paper reached S31
55-20 Paper did not leave S31 at correct time
55-24 Set counter arm problem
55-25 Documents in input tray not detected
55-27 Lead edge did not reach S35 at correct time
55-2955-30 Trail edge did not reach S35 at correct time
55-31 S32, ADF registration sensor did not see paper at correct time
55-32 S32 did not see trail edge at correct time
55-33 S36 One too many documents
55-36 One too many documents
55-39 Hole count problem on document feeder belt
55-40 Document belt travel problem
55-41 Document belt mistracking or skewing
55-45 Paper at inverter sensor
55-47 Inverter sensor did not see paper lead edge at correct time
55-49 More than 50 sheets in input tray
55-50 Right side interlock
55-51 Left side interlock
55-55 Document on glass
93-93 NVM has to be initialized after new software installed

Xerox XC520, 540, 560, 580

Код ошибки Описание
H2 Fuser thermistor
H3 Fuser temperature too high. Must be reset in diagnostics
H4 Fuser temperature too low. Must be reset in diagnostics
L3 Scan problem
L4 Min motor drive problem
L8 Exposure lamp not lightning or not enough light reaching auto exposure sensor
P Paper did not feed

Xerox 5622

Code Description
A1-1 to A1-32 All indicate a paper path problem, etc. in the ADF
A2 ADF exit problems
A3 Irregular size documents
A5 ADF interlock
A6 ADF single sheet document reset
A7 Platen interlock
A8 ADF exit interlock
C1 Tray 1 jam
C2 Tray 2 jam
C3 Tray 3 jam
C6-1, C6-2 Jams related to duplex
C6-3 Registration sensor, re tray 1
C7-1, C7-2 HCF feed problems
C7-3 Tray 1 feed problem
C8 Paper stays in tray or duplex or HCF
C9 Bypass feed problem
E1-10 to E1-25 Internal jam
E1-6 Paper on registration sensor
E2 Reset signal happened. Might read E-2 something else
E3-30 to E4-14 Exit jam
E3-6 Exit jam
E4-10 to E4-14 Inverter sensor not actuated
E4-15 Inverter sensor
E4-40 to E4-45 Duplex entry sensor
E4-6 Inverter sensor
E5 Front door interlock
E6-1 Tray 1 interlock
E6-2 2 tray or duplex interlock
E6-3 HCF interlock
E7-2, E7-3 Duplex interlock
E8-6 to E8-15 Duplex entry sensor
F1-1 Sorter entry sensor
F1-6 Sorter exit sensor
F3 Paper size not available for sort/stack
F5 Sorter interlock
J1 Add toner
J3 Replace copy cartridge
J7 Replace copy cartridge
J8-1 Wrong copy cartridge installed
J8-2 Copy cartridge EEPROM
L6 Auditron or other counter problem
L8 Platen glass temperature is too high
L9 Communication problem between interimage erase/edge lamps and main board
U1-1 Main motor drive problem
U2-1 to U2-4 Scan home sensor
U3-1 Lens sensor
U4-1 Open fuser thermistor
U4-2 Fuser did not warm up properly
U4-3 Fuser temperature too high
U4-4 Fuser problem. Staying on too long
U4-6 High fuser temperature
U5-1 Sorter bin home switch not activated
U5-2 Sorter bin home switch stayed actuated
U5-3, U5-4 Sorter bin home switch
U6-1 ROM problem
U6-2 RAM problem
U6-3 Low battery
U6-4 Incorrect value in NVM. Reinitialize main board with code 20-96
U8-1 to U8-6 Problem with exposure lamp, lamp sensor, lamp board
Ремонт лазерного принтера Ремонт струйного принтера
Восстановление качества печати Установка СНПЧ
Ремонт блока питания принтера HP DeskJet 1220c за 1220 рублей

Решение проблем с включением принтера HP LaserJet 1010 за 1010 рублей

Восстановление качества печати Установка СНПЧ
Восстановление качества печати, в струйных принтерах EPSON, HP, CANON за 749 рублей Установка СНПЧ за 999 рублей

Мы осуществляем ремонт принтеров HP следующих моделей:

Мы осуществляем ремонт плоттеров HP следующих моделей:

Мы осуществляем ремонт принтеров Xerox следующих моделей:

Мы осуществляем ремонт принтеров Canon следующих моделей:

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Содержание

  1. Error code 11 1312 xerox b210
  2. XEROX B205, B210, B215 печатает информационный лист
  3. XEROX B205, B210, B215 печатает информационный лист
  4. Коды сброса ошибок копиров, принтеров и МФУ Xerox

Error code 11 1312 xerox b210

«PCL6 ERROR — Incomplete Session by timeout

POSITION: 0x13a3f (0x447)

ERROR CODE : 11-1312″

Story:
I have b215 for 4 weeks, on did face many issues so far.(like : not starting printing any jobs until laptop restart; gibberish symbols printed even from direct webinterface upload pdf (so skipping spooler and system I assume); and also this)

It doesn’t occur everytime, but amount of issues I face for past month is overwhelming.

Connected through wifi, router 0.5m from printer, 0.5m further there’s laptop.

It occured even today — with latest (today checked wupdate, so hopefully after the dread May’s update printer issue) win10 system, latest firmware on printer (88.000.60.000), latest drivers from website.

* (was default) RAW + snmp

* and LPR without snmp and lpr byte counting

Today switched form PCL6 to SPL, will see tomorrow if it occurs again. (I don’t have high hopes about that, but maybe at least error switches from pcl6 error to spl error 🙂

If it does occur I yet plan to check directly using usb cable, but that’s last thing that comes into my mind with this device.

The problem maybe occurs more if I print something, not to anything for like an hour or so, and then try to print again. ?

I’m lost what else can I do.

* Any ideas ?
* Is there some extended debug log to look for issues ? (either windows, or printer?)
* Is this «timeout» somehow controlled in settings? (I only Properties->Security-System timeout, but that doesn’t seems related? I increased it to 10 mins.. didn’t help, should set in hours?)

* is there any certain way to determine is this a driver issue, system (as in windows) issue, or printer issue?
Didn’t yet have the chance to try different device connected to the same driver with wifi, nor different printer to same laptop, that’s on my list.

* any chance it’s related to router or something ?

I really need reliable printer, and can’t go through «restart printer, router & laptop» routine each time I want to print something. maybe I misconfigured something I don’t know..

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XEROX B205, B210, B215 печатает информационный лист

Титульный (информационный) лист — это дополнительная страница с указанием имени пользователя, даты, времени и названия работы. По умолчанию XEROX B205/B210/B215 печатает информационный лист с КАЖДЫМ заданием. Это, на самом деле, является раздражающим фактом, не говоря уже о перерасходе бумаги. Отключить печать титульного листа в устройствах Xerox B205, B210, B215 можно только через веб-интерфейс (приложение Xerox®CentreWare®Internet Services), а простыми словами, через компьютер. Аппарат должен быть подключен к сети Ethernet, Wi-Fi или Wi-Fi Direct.

  1. Подключить устройство к сети Ethernet:
    • распечатать отчет о конфигурации (Configuration Report). Он будет нужен для определения IP-адреса и серийного номера устройства. На передней панели аппарата нажать кнопку «Статус аппарата (i)» — далее стрелками выбрать «Информационные страницы» — «ОК»— «Конфигурация» — «ОК» — «Печатать» — «ОК»;
    • нажать кнопку вывода меню на передней панели аппарата;
    • зайти в настройки сети;
    • ввести IP-адрес аппарата (IP-адрес указан в отчете о конфигурации раздел «Network Setup» );
    • включить порт Ethernet
      ( для аппарата B215 ищите подобные кнопки на сенсорном экране )
  1. Зайти в веб-интерфейс: в компьютере открыть браузер и в адресную строку прописать IP-адрес аппарата.
  2. Изменить начальный пароль администратора (начальный пароль — это серийный номер аппарата , логин – admin ). Серийный номер аппарата указан в отчете о конфигурации в разделе «Device Profile» — «Machine Serial Number» или в паспортной табличке на задней крышке устройства.
  3. В веб-интерфейсе выбрать вкладку «Свойства» — «Службы» — «Идёт печать» — «Титульный лист» — «Выключить»—«Применить».
  4. При запросе авторизации ввести логин — admin и новый пароль.

Также IP-адрес принтера можно узнать на панели управления аппарата:

1. На панели управления принтера нажмите кнопку «На главную»;
2. Нажмите «Аппарат — Об устройстве — Сеть»;
3. Запишите отображаемый IP-адрес;
4. Вернуться в главное меню, нажмите кнопку «На главную».

Иногда, судя по комментариям к этой статье, пользователи не могут войти в веб-интерфейс. Такое может происходить после понижения версии прошивки аппарата. Решением тут может стать сброс настроек принтера до заводских настроек сети по умолчанию. Как это сделать? Приведем выдержку из Руководства пользователя:

ВНИМАНИЕ! При выполнении данной процедуры все сетевые настройки будут удалены, а сетевое соединение с принтером будет немедленно прервано.

1. В приложении Xerox® CentreWare® Internet Services выберите Статус — Общие.
2. Нажмите на Network Factory Default (Заводские настройки сети по умолчанию).
Отобразится предупреждающее сообщение.
3. Для подтверждения нажмите на OK.

Если у вас все же возникли трудности с отключением, вы можете позвонить на горячую линию компании XEROX

Подписывайтесь на нашу группу Вконтакте: https://vk.com/ivmkart

Понравилась статья? Поделитесь с друзьями 🙂

Смотрите в нашем магазине:

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XEROX B205, B210, B215 печатает информационный лист

Титульный (информационный) лист — это дополнительная страница с указанием имени пользователя, даты, времени и названия работы. По умолчанию XEROX B205/B210/B215 печатает информационный лист с КАЖДЫМ заданием. Это, на самом деле, является раздражающим фактом, не говоря уже о перерасходе бумаги. Отключить печать титульного листа в устройствах Xerox B205, B210, B215 можно только через веб-интерфейс (приложение Xerox®CentreWare®Internet Services), а простыми словами, через компьютер. Аппарат должен быть подключен к сети Ethernet, Wi-Fi или Wi-Fi Direct.

  1. Подключить устройство к сети Ethernet:
    • распечатать отчет о конфигурации (Configuration Report). Он будет нужен для определения IP-адреса и серийного номера устройства. На передней панели аппарата нажать кнопку «Статус аппарата (i)» — далее стрелками выбрать «Информационные страницы» — «ОК»— «Конфигурация» — «ОК» — «Печатать» — «ОК»;
    • нажать кнопку вывода меню на передней панели аппарата;
    • зайти в настройки сети;
    • ввести IP-адрес аппарата (IP-адрес указан в отчете о конфигурации раздел «Network Setup» );
    • включить порт Ethernet
      ( для аппарата B215 ищите подобные кнопки на сенсорном экране )
  1. Зайти в веб-интерфейс: в компьютере открыть браузер и в адресную строку прописать IP-адрес аппарата.
  2. Изменить начальный пароль администратора (начальный пароль — это серийный номер аппарата , логин – admin ). Серийный номер аппарата указан в отчете о конфигурации в разделе «Device Profile» — «Machine Serial Number» или в паспортной табличке на задней крышке устройства.
  3. В веб-интерфейсе выбрать вкладку «Свойства» — «Службы» — «Идёт печать» — «Титульный лист» — «Выключить»—«Применить».
  4. При запросе авторизации ввести логин — admin и новый пароль.

Также IP-адрес принтера можно узнать на панели управления аппарата:

1. На панели управления принтера нажмите кнопку «На главную»;
2. Нажмите «Аппарат — Об устройстве — Сеть»;
3. Запишите отображаемый IP-адрес;
4. Вернуться в главное меню, нажмите кнопку «На главную».

Иногда, судя по комментариям к этой статье, пользователи не могут войти в веб-интерфейс. Такое может происходить после понижения версии прошивки аппарата. Решением тут может стать сброс настроек принтера до заводских настроек сети по умолчанию. Как это сделать? Приведем выдержку из Руководства пользователя:

ВНИМАНИЕ! При выполнении данной процедуры все сетевые настройки будут удалены, а сетевое соединение с принтером будет немедленно прервано.

1. В приложении Xerox® CentreWare® Internet Services выберите Статус — Общие.
2. Нажмите на Network Factory Default (Заводские настройки сети по умолчанию).
Отобразится предупреждающее сообщение.
3. Для подтверждения нажмите на OK.

Если у вас все же возникли трудности с отключением, вы можете позвонить на горячую линию компании XEROX

Подписывайтесь на нашу группу Вконтакте: https://vk.com/ivmkart

Понравилась статья? Поделитесь с друзьями 🙂

Смотрите в нашем магазине:

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Коды сброса ошибок копиров, принтеров и МФУ Xerox

В данной таблице предоставлены коды сброса ошибок популярных моделей аппаратов разных производителей. В левой колонке указана модель аппарата, в правой — метод сброса. Для большинства моделей данной фирмы вход в сервисный режим одинаков — удерживая «0» включить агрегат.

Другие способы входа в сервисный режим

Xerox 5845, 5855 Либо включить аппарат с одновременно нажатыми кнопками [Прерывание] и [2] либо на включенном аппарате нажать и удерживать эти кнопки более 2 сек. Если аппарат неисправен — вход осуществляется кнопками [Прерывание] и [5], с ограничением функций (последовательно появляющиеся сообщения о неисправностях сбрасываются двойным нажатием клавиши [Стоп]).
Далее аппарат запрашивает четырёхзначный код доступа: это либо 8765 (по умолчанию), либо последние четыре цифры счётчика копий в обратном порядке (если счётчик копий показывает 01234567 — код входа 7654).
Xerox N17
24/32/40
3225/4025		 Есть 3 диагностических режима:
1 — проверяются выключатели, датчики и выводятся параметры фьюзера; вход: (2+6), после «IOT?» нажать «7»;
2 — печатается тест-лист «сетка» в симплексе или дуплексе; вход: (2+6), после «IOT?» нажать «4»;
3 — меняются параметры и настройки принтера (NVRAM); вход: (2+6), после «IOT?» нажать (4+7), «7» сразу же отпустить; «4» держать до появления «3» на дисплее, затем отпустить.
XD102. 155
XE60. 84
XC800. 1255		 stop – auto – stop – auto
иногда записывают как C – Density select – C – Density select (что то же самое)
WC PE 16(e) набираем на клавиатуре [menu] — [#] — [1934] — [menu]; после входа в сервисное меню появится надпись «TECH»

Для выхода из режима дважды нажимаем кнопку «Сброс» или выключаем и снова включаем аппарат.

Возможные проблемы

Xerox 5201/5203/5305/5306 XC351/355/356 Обнуление счетчика фоторецептора. Признак — моргают все лампы, в готовность не выходит.

  • Нажать «Экспонирование» и включить питание с нажатой кнопой. Все индикаторы, кроме «Готов», загораются.
  • Отпустить «Экспонирование», нажать её еще раз и держать до тех пор, пока не погаснут индикаторы «Тонер» и «Бумага» (10 сек).
  • Отпустить кнопу. Выключить питание, подождать 15-20 сек, включить снова
Xerox ХC520/540/560/580 Сброс ошибки Н3/Н4.

  • Войти в режим диагностики (удерживая «Стоп/Сброс», включить питание; загорятся все индикаторы и на дисплее появится «8»; нажать «Кол-во копий»; индикаторы погаснут, на дисплее появится»0″).
  • 4 раза нажать на «Кол-во копий»; на дисплее появится «4».
  • Нажать «Пуск».
  • Выключить-включить аппарат.
Xerox N17, N2125
24/32/40
3225/4025
N2025/2825
Phaser 5400		 Эти модели имеют счетчик фьюзера. По его окончании аппарат просит заменить набор регламентных работ или «Maintenance Kit».
Этот счетчик тоже можно сбросить, если печка в порядке:
(2+6), вкл. питание, дождаться «IOT?», не позднее 5 сек. после появления «IOT?» нажать (0+5) и держать до появления сообщения о сбросе «Reset Complete. Please Reboot». Выключите и включите принтер.
Рекомендация: все же лучше не просто сбрасывать счетчик, а устанавливать набор, в который входят фьюзер в сборе, ролик переноса, ролики подачи (6 или 15), протирочная салфетка
WC РE16(e)

Samsung SCX 4016/4116/4216(F)
4321/4521(F)

 Сброс сообщения «Нет тонера» после заправки — есть два варианта:
1. Поставить в паз на передней части картриджа предохранитель на 1/16А (0.0625А), при первом же включении аппарат пережгёт предохранитель и сообщение сбросится. Известны случаи, что работало и с предохранителем до 0.5А; но если МФУ предохранитель не сможет сжечь, будет ошибка CRU FUSE ERROR, которая уходит после установки более слабого предохранителя.
2. Через сервисное меню:
для входа в сервисное меню 4216/PE16 набираем на клавиатуре : [menu] — [#] — 1934 — [menu], (для 4016/4116 — [menu] — [upper level] — [Стрелка влево] — [Стрелка вправо] — [upper level] — [enter]). После входа в сервисное меню появится надпись TECH; с помощью клавиш [Стрелка влево] — [Стрелка вправо] находим запись «New cartridge», выбираем «Yes».
Для выхода из сервисного меню просто выключаем и включаем МФУ (или для 4216/PE16 набираем на клавиатуре [menu] — [#] — 1934).
Xerox 4030 Процедура одинакова для обоих картриджей: удерживая кнопку сброса, находящуюся рядом со шнуром питания; включите принтер.
Xerox 5017/5316/5317 Сброс барабана (ошибка J7):
на платке с EPROM запаиваем F2, а вместо F1 включаем тестер в режиме измерения тока на пределе 3 mA с защитой. Делаем 101 копию, и – привет!
DC 212/214 Сброс ошибки U4.
Войдите в диагностический режим и подождите 30 сек, пока аппарат завершит инициализацию. Введите диагностический код [401] и нажмите кнопку «Старт». Выйдите из диагностики, выключите аппарат. Подождите 10 сек, включите аппарат. Подождите 30 сек.
Если код U4 появился снова, повторите процедуру сброса. Если после 3-х процедур код появляется вновь, но Вы уверены в работоспособности фьюзера — замените главную плату.
WC Pro 320 Сброс кода U4 (печная ошибка) – код 10-1, введите 0 и нажмите кнопку [Старт]
WC Pro 610 Тонер: включите аппарат, откройте крышку; нажмите [MENU], [6], [3], [CLEAR], [ENTER]
Барабан: включите аппарат, откройте крышку; нажмите [MENU], [6], [4], [CLEAR], [ENTER]
XD155df после сброса счётчика 24-7 в 26-38 пропиши 1 – больше считать не будет.
XE 60/80 Сброс OPC Cartridge: при включенном питании откройте переднюю крышку; удерживая кнопку [Copy Contrast], закройте крышку и продолжайте держать кнопку 3 секунды.
Xerox 5845 При включении требует ввести пользовательский код или кликнуть администратора.
Надо войти в «АДМИНИСТРАТОР» (код 11111), затем ввести новый счет; или заблокировать аудитрон.

НИКОГДА не используйте никаких других диагностических кодов и процедур, потому что это может привести к непредсказуемым последствиям.

Имейте в виду, что сброс ошибки не гарантирует вас от всех остальных бед, поэтому при первой же возможности завезите копировальный аппарат в сервисную фирму, чтобы там удалили отработку, произвели необходимую чистку и регулировки.

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Xerox B210 Service Manual

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Summary of Contents for Xerox B210

  • Page 1
    Xerox B210 ® Service Manual 702P07530 July 2019 Initial Release…
  • Page 2
    Xerox service documentation is intended for use by certified, product trained service per- sonnel only. Xerox does not warrant or represent that it will notify or provide to such customer any future change to this documentation. Customer performed service of equipment, or mod- ules, components or parts of such equipment may affect whether Xerox is responsible to fix machine defects under the warranty offered by Xerox with respect to such equipment.
  • Page 3
    Section Name Preliminary Working Document 0/0/00 No Product Name Assigned…

  • Page 4: Table Of Contents

    How to Use this Manual ………………..Service Safety Summary………………..Reference Symbology………………… Voltage Specifications………………… Health and Safety Incident Reporting …………….viii Regulatory Specifications………………..Translation of Warnings ………………..Tag Usage……………………Xerox® B210 Overview………………..Initial Release Introduction July 2019 Xerox® B210 Service Manual…

  • Page 5
    Introduction Initial Release July 2019 Xerox® B210 Service Manual…

  • Page 6: About This Manual

    This section contains general information, change tag information, and general proce- Introduction dures. The Xerox® B210 Service Manual is part of the multinational documentation for the Xerox® Section 7 Wiring Data B210 Printer. It is structured in standard Xerox service documentation format. This manual is…

  • Page 7: How To Use This Manual

    The machine configuration will be identified in this manual by the configuration identifier B210. The B210 is Blue Angel certified with software configuration for up to 31 ppm capability. Refer to the User Guide, Parts List and Procedures for information specific to printer configuration.

  • Page 8: Service Safety Summary

    Do not use aerosol cleaners. The use of supplies that are not approved may cause poor performance and could create a hazardous condition. • Do not burn any consumables or routine maintenance items. For information on Xerox supplies recycling programs, go to www.xerox.com/gwa. Initial Release…

  • Page 9: Reference Symbology

    Observe all ESD procedures to avoid component damage. CAUTION Improper operation may result in machine damage. The following reference symbols are used throughout the Xerox® B210 Service Manual. Flag • This symbol indicates a reference point into a circuit diagram from a RAP.

  • Page 10: Voltage Specifications

    In this example, the red meter lead would be placed on TP21 and the black meter lead would be placed on TP33. If a second test point is not given, it is assumed that the black meter lead may be attached to the copier frame. Initial Release Introduction July 2019 Voltage Specifications Xerox® B210 Service Manual…

  • Page 11
    Fund all field retrofits. Field Service Operations shall: II. Scope Preserve the Xerox product involved and the scene of the incident inclusive of any Xerox Corporation and subsidiaries worldwide. associated equipment located in the vicinity of the incident. Return any affected equipment/part(s) to the location designated by Xerox EH&S III.

  • Page 12: Regulatory Specifications

    ® The Xerox B210 has been tested and found to comply with the limits for a Class A digital tives of the European Union as of the dates indicated: device pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable Figure 1 CE Symbol protection against harmful interference in a commercial installation.

  • Page 13: Translation Of Warnings

    GP 16. Das Modul ist sehr schwer. de las normas sobre incendios. AVISO: Utilice los procedimientos de seguridad cuando elimine el módulo. Consulte el GP 16. El módulo es pesado. Introduction Initial Release July 2019 Translation of Warnings Xerox® B210 Service Manual…

  • Page 14: Tag Usage

    AVVERTENZA: Utilizzare solo materiali e componenti Xerox per avvalersi della certifica- zione di protezione. L’utilizzo di materiali e componenti non Xerox può rendere nulla la This symbol is used to show a particular part or area of a figure that has been modified by the certificazione di protezione.

  • Page 15: Xerox® B210 Overview

    ® Xerox B210 Overview ® Refer to the Xerox B210 User Guide, Product Configuration Section 1 for detailed descrip- tions and illustrations of Control Panel functions, machine features and options. Table 1 Product Configurations Component B210 Paper Tray — 250 Sheets…

  • Page 16
    Service Call Overview ………………… Safety Precautions ………………….SCP 01 Introduction to Service Call Procedures …………SCP 02 Initial Actions…………………. SCP 03 Corrective Actions………………..SCP 04 Final Actions …………………. System/Subsystem Maintenance HFSI’s ……………………..Initial Release Service Call Procedures July 2019 Xerox® B210 Service Manual…
  • Page 17
    Service Call Procedures Initial Release July 2019 Xerox® B210 Service Manual…

  • Page 18: Service Call Overview

    Use the Repair Procedures to replace parts. Final Actions • Test the printer to verify that the problem has been corrected and that there are no additional problems. Initial Release Service Call Procedures July 2019 Service Call Overview, Xerox® B210 Service Manual…

  • Page 19: Scp 01 Introduction To Service Call Procedures

    Purpose Purpose Service Call Procedures (SCP) are the guide to performing a service call on the Xerox® B210. The purpose of the Initial Actions is to help organize the service call. Customer input, machine observations and print samples are all used to gather information about the condition of the The Operator has been trained in the use of the Customer Help Information located in the system.

  • Page 20: Scp 03 Corrective Actions

    Troubleshoot fault codes with the lowest chain number first If the problem is IQ related, refer to Section 3 Image Quality Entry RAP. When the primary problem is resolved, proceed to Final Actions. Initial Release Service Call Procedures July 2019 SCP 03, SCP 04 Xerox® B210 Service Manual…

  • Page 21: Hfsi’s

    Customer and Service HFSI’s As with other CSE actions, these actions should be performed according to customer run requirements. Some actions may be deferred to a Xerox Initiated activity, taking into consider- ation any risks with deferring those actions. To track HFSI items, a tracking sheet is provided. The tracking sheets are located in a pocket inside the front cover of the: •…

  • Page 22
    17-310 Communication Error (Main PWB to Wireless PWB) RAP ……… 2-16 17-562 Auto-Registration Process Fails to Communicate Error RAP ……2-16 17-563 Machine Fails to Communicate with Xerox Edge Server Error RAP ….2-17 17-700 / 710 BOOTP Error RAP ………………2-17 17-800 / 810 DHCP Error RAP ………………
  • Page 23
    Status Indicator RAPs Initial Release July 2019 Xerox® B210 Service Manual…
  • Page 24
    Check for broken or defective wires or cables. • Secure the connection between the Main PWB and the HVPS. Install a new HVPS PWB, PL 4.1 Item Initial Release Status Indicator RAPs July 2019 01-150 , 02-100, 02-200 Xerox® B210 Service Manual…
  • Page 25
    Switch off the machine, then switch On the power. If the fault persists, install a new Main PWB, PL 1.1 Item If the fault persists, install a new Main PWB, PL 1.1 Item Status Indicator RAPs Initial Release July 2019 03-410 , 03-450 Xerox® B210 Service Manual…
  • Page 26
    The Main PWB is defective. • Install a new Main PWB, PL 1.1 Item If the problem persists, Install a new Main PWB, PL 1.1 Item Initial Release Status Indicator RAPs July 2019 03-900 , 04-500 Xerox® B210 Service Manual…
  • Page 27
    Ensure that paper is loaded in the tray. Clear any jammed sheets. Refer to Section 7: Trouble- machine. The machine could activate and cause serious personal injury when the power shooting in the Xerox® B210 User Guide for detailed instructions on clearing paper jams. is on or electrical power is supplied.
  • Page 28
    Remove jammed paper from Tray 1 area. Refer to Section 7: Troubleshooting, in the • Paper Drive Roll, PL 4.5 Item Xerox® B210 User Guide for detailed instructions on clearing paper jams. • Clear the paper path of any debris or obstructions. •…
  • Page 29
    Ensure that paper is loaded in the tray. Clear any jammed sheets. Refer to Section 7: Trouble- Clear any jammed sheets. Refer to Section 7: Troubleshooting, in the Xerox® B210 User shooting, in the Xerox® B210 User Guide for detailed instructions on clearing paper jams.
  • Page 30
    Initial Actions Initial Actions Clear any jammed sheets. Refer to Section 7: Troubleshooting, in the Xerox® B210 User Open the Rear Cover and remove jammed sheets from exit area. Refer to Section 7: Trouble- Guide for detailed instructions on clearing paper jams.
  • Page 31
    Initial Actions • Print a Supplies Information Report, Remove jammed sheets from duplex area. Refer to Section 7: Troubleshooting, in the Xerox® • Open Easy Printer Manager, check Toner Life. B210 User Guide for detailed instructions on clearing paper jams.
  • Page 32
    If the Toner Cartridge has reached end of life, Switch off the machine and Install a new If the Imaging Unit has reached end of life, Switch off the machine and Install a new Imag- Toner Cartridge. ing Unit. Initial Release Status Indicator RAPs July 2019 09-200 , 09-300 Xerox® B210 Service Manual 2-11…
  • Page 33
    Check the CRUM contact area for contamination and clean if necessary. Reinstall the Toner Cartridge. Check the connections on the HVPS for contamination. Clean as necessary. If the fault persists, install a new Toner Cartridge. Status Indicator RAPs Initial Release July 2019 09-400 , 09-500 2-12 Xerox® B210 Service Manual…
  • Page 34
    09-900 Imaging Unit Invalid Xerox cartridge. Initial Actions • Ensure that a genuine Xerox Imaging Unit has been installed. • Switch off, then switch on the machine. Procedure WARNING Do not perform repair activities with the power on or electrical power supplied to the machine.
  • Page 35
    Check the circuits and connectors for the Fuser Module. • Check the Heat Lamp for an open circuit. • Install a new Fuser Module, PL 5.1 Item Status Indicator RAPs Initial Release July 2019 10-100 , 10-200/ 300 2-14 Xerox® B210 Service Manual…
  • Page 36
    These faults display when the device encounters network controller problems. The faults are Procedure listed in code order together with recommended actions. Please note that the service actions Use Xerox Easy Print Manger to obtain a new IP address. are limited. From the menu, select: [Advanced Settings, Machine Settings, Network Settings, Assign Procedure IP address].
  • Page 37
    Procedure The machine software has detected a communication error between the Main PWB and the Wireless PWB. Perform the steps that follow: Ensure that the Xerox SMart eSolutions settings are correct. Initial Actions Check the network cable and connection. •…
  • Page 38
    17-700 / 710 BOOTP Error RAP Server Error RAP The machine displays the error message “DHCP, or BOOTP, causing a machine communica- tion error. The machine failed to communicate with the Xerox Edge Server. Procedure Procedure Switch off, then switch on the machine.
  • Page 39
    Ensure that the 802.1X EAP Type, User name, and Password, for the Machine, Authentication Switch and Authentication Server match. Procedure Switch off, then switch on the machine. Check DHCP and network configuration. Status Indicator RAPs Initial Release July 2019 17-800 / 810 , 17-900 2-18 Xerox® B210 Service Manual…
  • Page 40
    The firmware upgrade aborted due to an invalid file. Initial Actions Check the USB connection. Verify that the correct firmware file is being used. Procedure Switch off, then switch on the machine. Upgrade the firmware, Initial Release Status Indicator RAPs July 2019 17-910 Xerox® B210 Service Manual 2-19…
  • Page 41
    Status Indicator RAPs Initial Release July 2019 17-910 2-20 Xerox® B210 Service Manual…
  • Page 42
    IQ7 Uneven Density RAP………………..IQ8 Background RAP …………………. IQ9 Residual Image (Ghosting) RAP …………….IQ10 Side 2 Staining ………………….. IQ11 Blank Page RAP………………… 3-10 IQ12 Partial Image Deletions RAP……………… 3-11 Initial Release Image Quality July 2019 Xerox® B210 Service Manual…
  • Page 43
    Image Quality Initial Release July 2019 Xerox® B210 Service Manual…

  • Page 44: Image Quality Overview

    Areas of the printed image are light or missing entirely IQ12 • Vertical white lines tions on limited areas of the paper. • Vertical black line or band • Stains on the page back Initial Release Image Quality July 2019 Image Quality Overview Xerox® B210 Service Manual…

  • Page 45: Iq1 Vertical Black Line And Band Rap

    10, for wear or damage. The Transfer Roller is OK. Install a new Drum Cartridge if it is at end of life, refer to the Xerox® B210 User Guide, Section 6 Maintenance, General Care, for detailed instructions on how to Install a new Install a new Transfer Roll, PL 4.1 Item…

  • Page 46: Iq3 Horizontal Black Bands Rap

    Switch on the power, then make a test print. The test print looks OK. Install a new Toner Cartridge. Refer to the Xerox® B210 User Guide, Section 6 Mainte- nance, General Care, for detailed instructions on how to Install a new Toner Cartridge.

  • Page 47: Iq5 Low Image Density Rap

    • If the image is Black, install a new HVPS PWB, PL 4.1 Item 2, switch on the power, then make a test print. Figure 1 Light Image Image Quality Initial Release July 2019 IQ5, IQ6 Xerox® B210 Service Manual…

  • Page 48: Iq7 Uneven Density Rap

    Print density is uneven between the left and right portion of the printed image, Figure NOTE: Refer to the Xerox® B210 User Guide, Section 6 Maintenance, General Care, for Initial Actions detailed instructions on how to install new Toner Cartridges. Refer to Tabe 5 in Section 6, Product Specifications, for toner cartridge specifications.

  • Page 49: Iq8 Background Rap

    Switch on the power, then make a test print. The test print looks OK. Install a new HVPS PWB, PL 4.1 Item Perform 04, Final Actions. Figure 1 Uneven Density Figure 1 Background Image Quality Initial Release July 2019 IQ7, IQ8 Xerox® B210 Service Manual…

  • Page 50: Iq9 Residual Image (Ghosting) Rap

    PL 5.1 Item If fault persists, install new components in the following order: Refer to the Xerox® B210 User Guide, Section 6 Maintenance, General Care, for detailed instructions on how to Install a new Toner Cartridge or Drum Cartridge. Drum Cartridge…

  • Page 51: Iq11 Blank Page Rap

    Switch on the power, then make a test print. The problem continues. Perform SCP 04, Final Actions. Install a new Drum Cartridge, refer to the Xerox® B210 User Guide, Section 6 Maintenance, General Care, for detailed instructions on how to Install a new Drum Cartridge. The problem continues.

  • Page 52: Iq12 Partial Image Deletions Rap

    10, for the following: • Wear or damage. • The left and right tension springs for damage. • Verify all parts are installed correctly. Figure 1 Image Deletions Initial Release Image Quality July 2019 IQ12 Xerox® B210 Service Manual 3-11…

  • Page 53
    Image Quality Initial Release July 2019 IQ12 3-12 Xerox® B210 Service Manual…
  • Page 54
    REP 4.16 Feed Idler Gear………………..4-39 REP 4.17 Main Drive Unit ………………..4-40 REP 4.18 Pick Up Assembly ………………. 4-41 REP 5.1 Fuser Module………………..4-43 REP 6.1 Retard Roll Assembly ………………4-45 Initial Release Repairs — Adjustments July 2019 Xerox® B210 Service Manual…
  • Page 55
    Repairs — Adjustments Initial Release July 2019 Xerox® B210 Service Manual…

  • Page 56: Rep 1.1 Main Pwb

    After installing a new Main PWB, the following steps MUST be performed to write the machine serial number to the new Main PWB: Reconnect the power cord, then power on the machine. Connect the PWS to the printer via USB connection. Initial Release Repairs — Adjustments July 2019 REP 1.1 Xerox® B210 Service Manual…

  • Page 57: Rep 1.2 Wifi Pwb

    (device serial number). Inform the customer to reset SA Password as desired. NOTE: After performing a Memory Clear, inform the customer that they will need to re-estab- lish their Wireless or Ethernet connection. Repairs — Adjustments Initial Release July 2019 REP 1.1, REP 1.2 Xerox® B210 Service Manual…

  • Page 58
    Release the hook, then remove the SUB PWB (WiFi), Figure Figure 2 Disconnect FFCs and harnesses Figure 4 SUB PWB removal Release two hooks, then remove the Top Cover, Figure Figure 3 Top Cover removal Initial Release Repairs — Adjustments July 2019 REP 1.2 Xerox® B210 Service Manual…

  • Page 59: Rep 2.1 Front Cover

    Remove the Left and Right Side Covers, 2.2. Disconnect the wire harness to the Front Cover, Figure Connector Figure 1 Front Cover P/J Connector Figure 5 SUB PWB replacement Repairs — Adjustments Initial Release July 2019 REP 1.2, REP 2.1 Xerox® B210 Service Manual…

  • Page 60
    NOTE: Remove the Tag Matrix from the old front cover, then place on the new front cover, Figure Figure 4 Tag Matrix on new Front Cover Assembly Initial Release Repairs — Adjustments July 2019 REP 2.1 Xerox® B210 Service Manual…

  • Page 61: Rep 2.2 Left And Right Side Covers

    Release (pull) the center front latch hook. Release the top latch hooks then the bottom latch hooks. Release the rear latch hook, and remove the cover. Repairs — Adjustments Initial Release July 2019 REP 2.1, REP 2.2 Xerox® B210 Service Manual…

  • Page 62: Rep 2.3 Rear Cover

    Screws Figure 2 Plastic Latches Replacement Replacement is the reverse of the removal procedure. Drive Gear Figure 1 Rear Cover Screws and Data Plate Label Initial Release Repairs — Adjustments July 2019 REP 2.2, REP 2.3 Xerox® B210 Service Manual…

  • Page 63: Rep 2.4 Manual Feed Cover

    Cover and install it onto the new Rear Cover, Figure old cover, then installation of the Tag Matrix on the new Manual Feed Cover, Figure Repairs — Adjustments Initial Release July 2019 REP 2.3, REP 2.4 4-10 Xerox® B210 Service Manual…

  • Page 64: Rep 3.1 Control Panel Pwb

    Figure 1 Main PWB Connectors to Disconnect Figure 1 Control Panel PWB (Underside of Top Covers) Replacement Replacement is the reverse of the removal procedure. Initial Release Repairs — Adjustments July 2019 REP 3.1, REP 3.2 Xerox® B210 Service Manual 4-11…

  • Page 65
    Figure Screws Latch Hooks Figure 3 Top Cover Latch Hooks Figure 2 Top Cover Screws (Front View) Replacement Replacement is the reverse of the removal procedure. Repairs — Adjustments Initial Release July 2019 REP 3.2 4-12 Xerox® B210 Service Manual…

  • Page 66: Rep 4.1 Hvps (High Voltage Power Supply)

    Switch off the machine, then disconnect the power cord. Remove the Right Side Cover, 2.2. Figure 1 HVPS PWB Replacement Replacement is the reverse of the removal procedure. Initial Release Repairs — Adjustments July 2019 REP 4.1 Xerox® B210 Service Manual 4-13…

  • Page 67: Rep 4.2 Lvps (Low Voltage Power Supply)

    NOTE: Tapered plastic screws and round machine screws are used to hold the pwb to the frame. Make sure that the plastic screws go into plastic components and machine screws go into the metal frame. Repairs — Adjustments Initial Release July 2019 REP 4.2 4-14 Xerox® B210 Service Manual…

  • Page 68: Rep 4.3 Feed And Registration Clutches / Paper Feed Pwb

    Figure 1 Transfer Roll Retainer Clip Registration Clutch Feed Clutch Figure 1 Feed and Registration Clutches / Paper Feed PWB Replacement Replacement is the reverse of the removal procedure. Initial Release Repairs — Adjustments July 2019 REP 4.3, REP 4.4 Xerox® B210 Service Manual 4-15…

  • Page 69: Rep 4.5 Lsu And Cables

    NOTE: The Flat Cable may be adhered to the LSU. Detach it from the LSU and reinstall it on the new LSU in the same location. Repairs — Adjustments Initial Release July 2019 REP 4.4, REP 4.5 4-16 Xerox® B210 Service Manual…

  • Page 70: Rep 4.6 Duplex Assembly

    Release Tabs Figure 2 LSU Removal (Top View) Replacement Replacement is the reverse of the removal procedure. Figure 1 Duplex Assembly Release Tabs (Bottom View) Initial Release Repairs — Adjustments July 2019 REP 4.5, REP 4.6 Xerox® B210 Service Manual 4-17…

  • Page 71: Rep 4.7 Output Tray Full Sensor

    Remove five screws, then move the Main PWB out of the way, Figure Main PWB Pivot Hole Figure 2 Duplex Assembly Pivots (Rear View) Figure 1 Main PWB Repairs — Adjustments Initial Release July 2019 REP 4.6, REP 4.7 4-18 Xerox® B210 Service Manual…

  • Page 72: Rep 4.8 Exit Roll And Bushings

    NOTE: When installing the Main PWB, make sure the ground screw with large head is installed in the correct location. Driver Gear Figure 1 Exit Roll and Bushing (Top View) Replacement Replacement is the reverse of the removal procedure. Initial Release Repairs — Adjustments July 2019 REP 4.7, REP 4.8 Xerox® B210 Service Manual 4-19…

  • Page 73: Rep 4.9 Registration Roll

    Remove the Feed and Registration Clutch Drive Gears, Figure Clutch Drive Gears Shaft Bushings Clutch Bushings Figure 2 Drive Gears and Bushings Figure 1 Feed and Registration Clutch Drive Gears Repairs — Adjustments Initial Release July 2019 REP 4.9 4-20 Xerox® B210 Service Manual…

  • Page 74
    11. On the bottom of the printer, disconnect the drive motor connector, then remove the ground screw, Figure Connector Screw Figure 5 Drive Motor Connector & Screw (Bottom View) Initial Release Repairs — Adjustments July 2019 REP 4.9 Xerox® B210 Service Manual 4-21…
  • Page 75
    Disconnect seven connectors, three FFCs, remove five screws, then remove the Main PWB. HVPS PWB Main PWB Figure 7 LSU Left Side Screws Screw LVPS PWB Figure 6 PWB Removal Figure 8 LSU Right Side Screws Repairs — Adjustments Initial Release July 2019 REP 4.9 4-22 Xerox® B210 Service Manual…
  • Page 76
    15. Remove two screws from the right frame securing the Exit Sensor Plate, Figure tact guide, then remove the guides, Figure Screws Screws Figure 10 Exit Sensor Plate Screws Figure 9 Wire Guides and HV Contact Guide Initial Release Repairs — Adjustments July 2019 REP 4.9 Xerox® B210 Service Manual 4-23…
  • Page 77
    17. Remove three screws securing the Middle Frame and Pickup Frame Base on the left- Middle Frame on the right-side, Figure side, Figure Frame Screws Exit Screws Screws Figure 11 Right Frame Screws Removal Figure 12 Left Frame Screw Removal Repairs — Adjustments Initial Release July 2019 REP 4.9 4-24 Xerox® B210 Service Manual…
  • Page 78
    Pivot Plate, Collar, Registration Roll Pivot Gear, and Registration Drive Gear Figure 14 Registration Roll Drive Gear and Bushing Figure 13 Registration Roll Drive Pivot Gears Initial Release Repairs — Adjustments July 2019 REP 4.9 Xerox® B210 Service Manual 4-25…
  • Page 79
    22. Remove the Bushing and E-ring from the Registration Roll, Figure E-ring Bushing Snap Ring Figure 17 Feed and Registration Drive Gears Figure 16 Registration Roll Repairs — Adjustments Initial Release July 2019 REP 4.9 4-26 Xerox® B210 Service Manual…

  • Page 80: Rep 4.10 Feed And Registration Sensors Pwb And Actuators

    Set the printer on the Rear Cover (Front of printer facing up). Remove two screws, then remove the Bottom Bar, Figure Screws Figure 18 Front Cover Support Arm Placement Figure 1 Bottom Bar (Bottom View) Initial Release Repairs — Adjustments July 2019 REP 4.9, REP 4.10 Xerox® B210 Service Manual 4-27…

  • Page 81
    Note the location of the Spring in the frame cutout for reinstallation, Figure Spring Cutouts Latch Figure 5 Actuator Spring Cutouts (Bottom View) Figure 3 Feed and Registration Sensors PWB (Bottom View) Repairs — Adjustments Initial Release July 2019 REP 4.10 4-28 Xerox® B210 Service Manual…

  • Page 82: Rep 4.11 Manual Paper Tray

    Remove the Top Cover, 3.2. Remove two screws securing the bottom of the Manual Paper Tray, Figure Screws Figure 1 Manual Paper Tray Bottom Screws (Bottom View) Initial Release Repairs — Adjustments July 2019 REP 4.10, REP 4.11 Xerox® B210 Service Manual 4-29…

  • Page 83: Rep 4.12 Exit Sensor

    Figure 2 Manual Paper Tray Top Screws (Top View) Replacement Replacement is the reverse of the removal procedure. Figure 1 Exit Sensor Plate Latch Release (Bottom View) Repairs — Adjustments Initial Release July 2019 REP 4.11, REP 4.12 4-30 Xerox® B210 Service Manual…

  • Page 84: Rep 4.13 Paper Drive Roll

    Figure 2 Exit Sensor Removal (Rear View) Replacement Replacement is the reverse of the removal procedure. Figure 1 Feed and Registration Clutch Drive Gears Initial Release Repairs — Adjustments July 2019 REP 4.12, REP 4.13 Xerox® B210 Service Manual 4-31…

  • Page 85
    Remove two screws, then remove the Registration Pinch Rolls and Paper Guide Brack- ets, Figure Clutch Bushing Feed Shaft Bushings Figure 2 Feeder Drives Screws Figure 4 Registration Pinch Rolls and Paper Guide Brackets Repairs — Adjustments Initial Release July 2019 REP 4.13 4-32 Xerox® B210 Service Manual…
  • Page 86
    Install the Feed Assembly upper half, install the two Feed Assembly bottom screws, then route the wires through the frame. Refer to, Figure 6 in the removal procedure. Drive Roll Lower Half Figure 6 Feed Assembly Lower Half Initial Release Repairs — Adjustments July 2019 REP 4.13 Xerox® B210 Service Manual 4-33…

  • Page 87: Rep 4.14 Paper Feed Roll Assembly

    Figure 2 Paper Feed Roll Assembly removal (Bottom View) Remove the Retard Rolls from the assembly, Figure Figure 1 Removing the Bottom Bar (Bottom View) Figure 3 Retard Rolls removal Repairs — Adjustments Initial Release July 2019 REP 4.14 4-34 Xerox® B210 Service Manual…

  • Page 88: Rep 4.15 Drive Motor

    Remove the Feed and Registration Clutch Drive Gears, Figure Bushing Flat Clutch Drive Gears Figure 1 Feed and Registration Clutch Drive Gears Figure 4 Bushing Flat (Bottom View) Initial Release Repairs — Adjustments July 2019 REP 4.14, REP 4.15 Xerox® B210 Service Manual 4-35…

  • Page 89
    Exit Drive Gears Snap Ring Step 8a Clutch Bushings Step 10 Feed & Registration Drive Gears Figure 2 Drive Gears and Bushings Figure 3 Frame Screw Removal Repairs — Adjustments Initial Release July 2019 REP 4.15 4-36 Xerox® B210 Service Manual…
  • Page 90
    Figure 11. Remove four screws, then remove the Drive Motor, Figure Drive Motor Step 3b Step 3a Figure 5 Drive Motor Figure 6 Frame Screw Installation Initial Release Repairs — Adjustments July 2019 REP 4.15 Xerox® B210 Service Manual 4-37…
  • Page 91
    Figure Figure 8 Front Cover Support Arm Placement Snap Ring Figure 7 Feed and Registration Drive Gears Install the remaining components in the reverse of removal. Repairs — Adjustments Initial Release July 2019 REP 4.15 4-38 Xerox® B210 Service Manual…

  • Page 92: Rep 4.16 Feed Idler Gear

    Remove the Feeder Clutch and Drive Gear. Feed Idler Gear Figure 2 Feed Idler Gear Replacement Replacement is the reverse of the removal procedure. Feed Clutch Figure 1 Feed Clutch Removal Initial Release Repairs — Adjustments July 2019 REP 4.16 Xerox® B210 Service Manual 4-39…

  • Page 93: Rep 4.17 Main Drive Unit

    NOTE: Make sure the two tabs on the locking lever are inside the frame cutouts before moving the fuser drive locking lever to the lock position. Repairs — Adjustments Initial Release July 2019 REP 4.17 4-40 Xerox® B210 Service Manual…

  • Page 94: Rep 4.18 Pick Up Assembly

    Install the remaining components in the reverse of the removal procedure. Figure 1 One-way pickup frame and bushing removal Remove the pickup guide from the upper pickup guide, Figure Figure 2 Pickup guide removal Initial Release Repairs — Adjustments July 2019 REP 4.17, REP 4.18 Xerox® B210 Service Manual 4-41…

  • Page 95
    Remove the actuator holder and TS-spring from the width and paper actuators, Figure Figure 4 Washer and bushing removal Figure 6 Actuator holder and TS-spring removal Repairs — Adjustments Initial Release July 2019 REP 4.18 4-42 Xerox® B210 Service Manual…

  • Page 96: Rep 5.1 Fuser Module

    Switch off the machine, then disconnect the power cord. Remove the following covers: Remove the Left and Right Side Covers, 2.2. Remove the Rear Cover, 2.3. Initial Release Repairs — Adjustments July 2019 REP 4.18, REP 5.1 Xerox® B210 Service Manual 4-43…

  • Page 97
    NOTE: Tapered plastic screws and round machine screws are used to hold the fuser to the frame. Make sure that the plastic screws go into plastic components and machine screws go into the metal frame. Repairs — Adjustments Initial Release July 2019 REP 5.1 4-44 Xerox® B210 Service Manual…

  • Page 98: Rep 6.1 Retard Roll Assembly

    Rotate the Retard Roll Holder up and remove it from the Paper Tray, Figure Slide Out Figure 3 Retard Roll Removal Replacement Replacement is the reverse of the removal procedure. Initial Release Repairs — Adjustments July 2019 REP 6.1 Xerox® B210 Service Manual 4-45…

  • Page 99
    NOTE: Make sure the two springs on the Retard Roll Holder are correctly positioned on the holes, Figure Springs Figure 4 Springs Located in Holes Repairs — Adjustments Initial Release July 2019 REP 6.1 4-46 Xerox® B210 Service Manual…
  • Page 100
    PL 5.1 Fuser PL 5.1 Fuser……………………5-13 PL 5.2 Lower Fuser PL 5.2 Lower Fuser………………….5-14 PL 6.1 Paper Tray PL 6.1 Paper Tray ………………….5-15 Part Number Index ………………..5-16 Initial Release Parts List July 2019 Xerox® B210 Service Manual…
  • Page 101
    Parts List Initial Release July 2019 Xerox® B210 Service Manual…

  • Page 102: 1.1 Main Overview

    – Paper Tray 6.1) – Top Cover 3.1) – Rear Cover 2.1) – Coupling B Lever – Frame 140N63856 Main PWB (REP 1.1) 140N63862 Wifi PWB (REP 1.2) Initial Release Parts List July 2019 PL 1.1 Xerox® B210 Service Manual…

  • Page 103: 2.1 Covers

    Spring – Front Cover Latch Sensor – CRUM PWB – CRUM Contacts – Front Cover – Manual Feed Cover (REP 2.4) – Front Harness Cover – CRUM Harness Parts List Initial Release July 2019 PL 2.1 Xerox® B210 Service Manual…

  • Page 104: 3.1 Top Cover

    Paper Stacker – Bin Full Sensor Actuator – Spring – Exit Cover 140N63723 Control Panel PWB (REP 3.1) – Key Holder – Holder 002N03351 Top Cover Assembly (REP 3.2) Initial Release Parts List July 2019 PL 3.1 Xerox® B210 Service Manual…

  • Page 105: 4.1 Frame

    Right Main Frame 062N00292 (REP 4.5) – Duplex (REP 4.6) 130N01574 Exit Sensor – Registration Roll Pivot Gear – Registration Roll Drive Gear – Pivot Plate – Collar Parts List Initial Release July 2019 PL 4.1 Xerox® B210 Service Manual…

  • Page 106: 4.2 Duplex Assembly

    Pulley – Exit Gear – Flat Rubber Belt – Feed Roller – Duplex Base Frame – Duplex Latch – Align Lever 022N02815 Duplex Assembly — (A4/Letter) (REP 4.6) Initial Release Parts List July 2019 PL 4.2 Xerox® B210 Service Manual…

  • Page 107: 4.3 Exit Frame

    – Decurler Roller – Exit Shaft – Rubber Exit Dup – Inner Exit Roller – Outer Exit Roller – Exit Roll Holder – Spring – Exit Frame Assembly Parts List Initial Release July 2019 PL 4.3 Xerox® B210 Service Manual…

  • Page 108: 4.4 Paper Path

    Registration Idle Roller – Manual Left Adjust – Manual Right Adjust – Lower Paper Guide – Pinion Gear – Roller Cover – – Idle Roller – Spring – Sub-Holder Idle Initial Release Parts List July 2019 PL 4.4 Xerox® B210 Service Manual…

  • Page 109: 4.5 Base Pick Up

    (REP 4.18) – Spring TS (REP 4.18) – Actuator — Width (REP 4.18) – Actuator — Paper (REP 4.18) – Feed Sensor PWB (REP 4.18) – Washer Parts List Initial Release July 2019 PL 4.5 5-10 Xerox® B210 Service Manual…

  • Page 110: 4.6 Left Main Frame

    Fuser Locking Lever – Hub Clutch Gear – Feed Gear – Feed Gear 2 – Cam Coupler – Coupling Lever 007N01842 Main Drive Unit (REP 4.17) – Harness Cover Initial Release Parts List July 2019 PL 4.6 Xerox® B210 Service Manual 5-11…

  • Page 111: 4.7 Right Main Frame

    – CST Rear Guide – Lower Guide – Foot – Right Frame – Cable Clamp – LVPS Cover – Developer Right Guide – Spring – Ground Clip Parts List Initial Release July 2019 PL 4.7 5-12 Xerox® B210 Service Manual…

  • Page 112: 5.1 Fuser

    Rear Guide – Exit Idle Roller – Spring – Actuator Holder – Exit Sensor Actuator 126N00430 Fuser Module (110V) (REP 5.1) – 126N00431 Fuser Module (220V) (REP 5.1) Initial Release Parts List July 2019 PL 5.1 Xerox® B210 Service Manual 5-13…

  • Page 113: 5.2 Lower Fuser

    Gear – Roller – Spring – Bushing – Left Jam Lever Link – Antistatic Brush – Jam Lever – Right Jam Lever Link – Lower Fuser Assembly Parts List Initial Release July 2019 PL 5.2 5-14 Xerox® B210 Service Manual…

  • Page 114: 6.1 Paper Tray

    – Right Paper Guide – Paper Tray Handle – Paper Tray Rear Guide – Paper Tray Frame – Paper Tray Handle – Paper Indicator 050N00700 Paper Tray Initial Release Parts List July 2019 PL 6.1 Xerox® B210 Service Manual 5-15…

  • Page 115: Part Number Index

    PL 4.6 130N01574 PL 4.5 130N01574 PL 4.1 130N01574 PL 4.3 130N01759 PL 4.4 130N01760 PL 4.5 140N63723 PL 3.1 140N63856 PL 1.1 140N63862 PL 1.1 Parts List Initial Release July 2019 Part Number Index 5-16 Xerox® B210 Service Manual…

  • Page 116
    Initial Release Parts List July 2019 Part Number Index Xerox® B210 Service Manual 5-17…
  • Page 117
    Initial Release Parts List July 2019 Part Number Index Xerox® B210 Service Manual 5-18…
  • Page 118
    Parts List Initial Release July 2019 Part Number Index 5-19 Xerox® B210 Service Manual…
  • Page 119
    Parts List Initial Release July 2019 Part Number Index 5-20 Xerox® B210 Service Manual…
  • Page 120
    GP 7 Usage of the Electrostatic Discharge (ESD) Field Service Kit ……. 6-12 GP 8 Memory Clear ………………….6-13 GP 9 USB Serial Number Writing Tool …………….6-13 Change Tags Tags/MODs ……………………6-15 Initial Release General Procedures — Information July 2019 Xerox® B210 Service Manual…
  • Page 121
    General Procedures — Information Initial Release July 2019 Xerox® B210 Service Manual…

  • Page 122: General Information

    General Information System Overview The Xerox® B210 printer produces high quality prints from electronic documents with speeds This section provides illustrations of the following systems: of up to 31 ppm and output resolution of up to 1200 x 1200 dpi.

  • Page 123
    The following diagrams display the path that the paper follows during the printing process. The figures below illustrates the mechanical parts of the printer. Figure 1 Paper Path Figure 2 System Layout General Procedures — Information Initial Release July 2019 System Overview Xerox® B210 Service Manual…
  • Page 124
    The Scanner Unit receives image data from the HVPS PWB and scans the surface of the pho- cess. toreceptor drum (OPC) with a laser to create a latent image. Figure 3 Print Process Figure 4 Laser Scanner Unit Initial Release General Procedures — Information July 2019 System Overview Xerox® B210 Service Manual…
  • Page 125
    Drum Cartridge (OPC), Fuser, Pick-up, Registration, Feed and Exit Rollers. Figure 5 Drive Gears and Clutches Figure 6 Separated Toner System General Procedures — Information Initial Release July 2019 System Overview Xerox® B210 Service Manual…

  • Page 126: Product Specifications

    Executive, Oficio, Folio, ISO B5, JIS B5 Media Types Plain, Light-weight, Heavy-weight, Cardstock, Recy- cled, Archive, Bond Media Weight 16 to 58 lb (60 to 220 gsm) Sensing Initial Release General Procedures — Information July 2019 Product Specifications Xerox® B210 Service Manual…

  • Page 127
    Imaging Unit 0.84 lbs. (0.38 kg) When replacing a Toner/Print Cartridge, check model number and consumables code. Refer to the Xerox® B210 User Guide for information regarding ordering consumables. Table 6 Reliability and Service Item Specification Printing Volume (SET AMPV)

  • Page 128: Gp 1 Diagnostics Entry And Exit

    GP 1 Diagnostics Entry and Exit GP 2 Machine Reports Not applicable for the B210. No Diagnostics are available. Purpose This procedure is used to access and print machine reports. The information in the machine reports may be useful for troubleshooting problems.

  • Page 129: Gp 3 Machine Firmware Version

    From the Control Panel: To change settings using the CentreWare Internet Services (CWIS). Connect to the Xerox® B210 to an Ethernet or WiFi connection. Press the red <Cancel> button for 4 seconds. The machine will print a Configuration Open Easy Print Manager and select [Advanced Settings > Device Settings > Link to Report listing the firmware version under the [Device Setup] heading.

  • Page 130: Gp 5 Altitude Adjustment

    0 — 1000 M Normal 0 — 3,280 ft. Connect the printer using the USB cable. Open Easy Printer Manager. Select: [Device Settings, System, Altitude Adjustment]. Initial Release General Procedures — Information July 2019 GP 4, GP 5 Xerox® B210 Service Manual 6-11…

  • Page 131: Gp 6 Firmware Upgrade

    GP 7 Usage of the Electrostatic Discharge (ESD) Field Service Kit Purpose The following procedure is to be used for upgrading the firmware of the B210 single function Purpose printer. The purpose of the Electrostatic Discharge (ESD) Field Service Kit is to preserve the inherent reliability and quality of sensitive electronic components handled by the service representative.

  • Page 132: Gp 8 Memory Clear

    NOTE: After performing a Memory Clear, inform the customer that they will need to re-estab- lish their Wireless or Ethernet connection. Click <Write Serial>. NOTE: The Xerox® B210 uses the following tool only: • USB_Serial_V1.02.exe — to write the machine number to the Main PWB.

  • Page 133
    General Procedures — Information Initial Release July 2019 GP 8 , GP 9 6-14 Xerox® B210 Service Manual…

  • Page 134: Change Tags

    Optional: install as a customer option or a field engineering decision. Situational: install as the situation demands. Manufacturing: cannot be installed in the field. Refurbishing only. Initial Release General Procedures — Information July 2019 Tags Xerox® B210 Service Manual 6-15…

  • Page 135
    General Procedures — Information Initial Release July 2019 Tags 6-16 Xerox® B210 Service Manual…
  • Page 136
    7 BSD BSD Block Schematic Diagrams ………………BSD 1……………………..BSD 2……………………..Initial Release July 2019 Xerox® B210 Service Manual…
  • Page 137
    Initial Release July 2019 Xerox® B210 Service Manual…
  • Page 138
    BSD Block Schematic Diagrams Xerox® WorkCentre® B210 Multifunction Printer This document contains wiring and mechanical power data for the Xerox® WorkCentre® B210 Printers. These block schematic diagrams are supplemental to the diagnostic and troubleshooting infor- mation found in the Xerox® WorkCentre® B210 Service Manual.
  • Page 139
    BSD 1 1.1 — Main/Power/Electrical/Drive/Fuser/Networking/LSU/CRUM Figure 1 BSD 1.1 — Main/ADF/Power/Electrical/Drive/Fuser/Networking/LSU/CRUM Initial Release July 2019 Xerox® B210 Service Manual…
  • Page 140
    BSD 2 2.1 Printer OPE Figure 1 BSD 2.1 Printer OPE Initial Release July 2019 Xerox® B210 Service Manual…
  • Page 141
    Initial Release July 2019 Xerox® B210 Service Manual…
  • Page 142
    ©2014 Xerox Corporation. All rights reserved. Xerox® and the sphere of connectivity design are trademarks of Xerox Corporation in the US and/or other countries..

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Xerox B210 Service Manual

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Summary of Contents for Xerox B210

  • Page 1
    Xerox B210 ® Service Manual 702P07530 July 2019 Initial Release…
  • Page 2
    Xerox service documentation is intended for use by certified, product trained service per- sonnel only. Xerox does not warrant or represent that it will notify or provide to such customer any future change to this documentation. Customer performed service of equipment, or mod- ules, components or parts of such equipment may affect whether Xerox is responsible to fix machine defects under the warranty offered by Xerox with respect to such equipment.
  • Page 3
    Section Name Preliminary Working Document 0/0/00 No Product Name Assigned…

  • Page 4: Table Of Contents

    How to Use this Manual ………………..Service Safety Summary………………..Reference Symbology………………… Voltage Specifications………………… Health and Safety Incident Reporting …………….viii Regulatory Specifications………………..Translation of Warnings ………………..Tag Usage……………………Xerox® B210 Overview………………..Initial Release Introduction July 2019 Xerox® B210 Service Manual…

  • Page 5
    Introduction Initial Release July 2019 Xerox® B210 Service Manual…

  • Page 6: About This Manual

    This section contains general information, change tag information, and general proce- Introduction dures. The Xerox® B210 Service Manual is part of the multinational documentation for the Xerox® Section 7 Wiring Data B210 Printer. It is structured in standard Xerox service documentation format. This manual is…

  • Page 7: How To Use This Manual

    The machine configuration will be identified in this manual by the configuration identifier B210. The B210 is Blue Angel certified with software configuration for up to 31 ppm capability. Refer to the User Guide, Parts List and Procedures for information specific to printer configuration.

  • Page 8: Service Safety Summary

    Do not use aerosol cleaners. The use of supplies that are not approved may cause poor performance and could create a hazardous condition. • Do not burn any consumables or routine maintenance items. For information on Xerox supplies recycling programs, go to www.xerox.com/gwa. Initial Release…

  • Page 9: Reference Symbology

    Observe all ESD procedures to avoid component damage. CAUTION Improper operation may result in machine damage. The following reference symbols are used throughout the Xerox® B210 Service Manual. Flag • This symbol indicates a reference point into a circuit diagram from a RAP.

  • Page 10: Voltage Specifications

    In this example, the red meter lead would be placed on TP21 and the black meter lead would be placed on TP33. If a second test point is not given, it is assumed that the black meter lead may be attached to the copier frame. Initial Release Introduction July 2019 Voltage Specifications Xerox® B210 Service Manual…

  • Page 11
    Fund all field retrofits. Field Service Operations shall: II. Scope Preserve the Xerox product involved and the scene of the incident inclusive of any Xerox Corporation and subsidiaries worldwide. associated equipment located in the vicinity of the incident. Return any affected equipment/part(s) to the location designated by Xerox EH&S III.

  • Page 12: Regulatory Specifications

    ® The Xerox B210 has been tested and found to comply with the limits for a Class A digital tives of the European Union as of the dates indicated: device pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable Figure 1 CE Symbol protection against harmful interference in a commercial installation.

  • Page 13: Translation Of Warnings

    GP 16. Das Modul ist sehr schwer. de las normas sobre incendios. AVISO: Utilice los procedimientos de seguridad cuando elimine el módulo. Consulte el GP 16. El módulo es pesado. Introduction Initial Release July 2019 Translation of Warnings Xerox® B210 Service Manual…

  • Page 14: Tag Usage

    AVVERTENZA: Utilizzare solo materiali e componenti Xerox per avvalersi della certifica- zione di protezione. L’utilizzo di materiali e componenti non Xerox può rendere nulla la This symbol is used to show a particular part or area of a figure that has been modified by the certificazione di protezione.

  • Page 15: Xerox® B210 Overview

    ® Xerox B210 Overview ® Refer to the Xerox B210 User Guide, Product Configuration Section 1 for detailed descrip- tions and illustrations of Control Panel functions, machine features and options. Table 1 Product Configurations Component B210 Paper Tray — 250 Sheets…

  • Page 16
    Service Call Overview ………………… Safety Precautions ………………….SCP 01 Introduction to Service Call Procedures …………SCP 02 Initial Actions…………………. SCP 03 Corrective Actions………………..SCP 04 Final Actions …………………. System/Subsystem Maintenance HFSI’s ……………………..Initial Release Service Call Procedures July 2019 Xerox® B210 Service Manual…
  • Page 17
    Service Call Procedures Initial Release July 2019 Xerox® B210 Service Manual…

  • Page 18: Service Call Overview

    Use the Repair Procedures to replace parts. Final Actions • Test the printer to verify that the problem has been corrected and that there are no additional problems. Initial Release Service Call Procedures July 2019 Service Call Overview, Xerox® B210 Service Manual…

  • Page 19: Scp 01 Introduction To Service Call Procedures

    Purpose Purpose Service Call Procedures (SCP) are the guide to performing a service call on the Xerox® B210. The purpose of the Initial Actions is to help organize the service call. Customer input, machine observations and print samples are all used to gather information about the condition of the The Operator has been trained in the use of the Customer Help Information located in the system.

  • Page 20: Scp 03 Corrective Actions

    Troubleshoot fault codes with the lowest chain number first If the problem is IQ related, refer to Section 3 Image Quality Entry RAP. When the primary problem is resolved, proceed to Final Actions. Initial Release Service Call Procedures July 2019 SCP 03, SCP 04 Xerox® B210 Service Manual…

  • Page 21: Hfsi’s

    Customer and Service HFSI’s As with other CSE actions, these actions should be performed according to customer run requirements. Some actions may be deferred to a Xerox Initiated activity, taking into consider- ation any risks with deferring those actions. To track HFSI items, a tracking sheet is provided. The tracking sheets are located in a pocket inside the front cover of the: •…

  • Page 22
    17-310 Communication Error (Main PWB to Wireless PWB) RAP ……… 2-16 17-562 Auto-Registration Process Fails to Communicate Error RAP ……2-16 17-563 Machine Fails to Communicate with Xerox Edge Server Error RAP ….2-17 17-700 / 710 BOOTP Error RAP ………………2-17 17-800 / 810 DHCP Error RAP ………………
  • Page 23
    Status Indicator RAPs Initial Release July 2019 Xerox® B210 Service Manual…
  • Page 24
    Check for broken or defective wires or cables. • Secure the connection between the Main PWB and the HVPS. Install a new HVPS PWB, PL 4.1 Item Initial Release Status Indicator RAPs July 2019 01-150 , 02-100, 02-200 Xerox® B210 Service Manual…
  • Page 25
    Switch off the machine, then switch On the power. If the fault persists, install a new Main PWB, PL 1.1 Item If the fault persists, install a new Main PWB, PL 1.1 Item Status Indicator RAPs Initial Release July 2019 03-410 , 03-450 Xerox® B210 Service Manual…
  • Page 26
    The Main PWB is defective. • Install a new Main PWB, PL 1.1 Item If the problem persists, Install a new Main PWB, PL 1.1 Item Initial Release Status Indicator RAPs July 2019 03-900 , 04-500 Xerox® B210 Service Manual…
  • Page 27
    Ensure that paper is loaded in the tray. Clear any jammed sheets. Refer to Section 7: Trouble- machine. The machine could activate and cause serious personal injury when the power shooting in the Xerox® B210 User Guide for detailed instructions on clearing paper jams. is on or electrical power is supplied.
  • Page 28
    Remove jammed paper from Tray 1 area. Refer to Section 7: Troubleshooting, in the • Paper Drive Roll, PL 4.5 Item Xerox® B210 User Guide for detailed instructions on clearing paper jams. • Clear the paper path of any debris or obstructions. •…
  • Page 29
    Ensure that paper is loaded in the tray. Clear any jammed sheets. Refer to Section 7: Trouble- Clear any jammed sheets. Refer to Section 7: Troubleshooting, in the Xerox® B210 User shooting, in the Xerox® B210 User Guide for detailed instructions on clearing paper jams.
  • Page 30
    Initial Actions Initial Actions Clear any jammed sheets. Refer to Section 7: Troubleshooting, in the Xerox® B210 User Open the Rear Cover and remove jammed sheets from exit area. Refer to Section 7: Trouble- Guide for detailed instructions on clearing paper jams.
  • Page 31
    Initial Actions • Print a Supplies Information Report, Remove jammed sheets from duplex area. Refer to Section 7: Troubleshooting, in the Xerox® • Open Easy Printer Manager, check Toner Life. B210 User Guide for detailed instructions on clearing paper jams.
  • Page 32
    If the Toner Cartridge has reached end of life, Switch off the machine and Install a new If the Imaging Unit has reached end of life, Switch off the machine and Install a new Imag- Toner Cartridge. ing Unit. Initial Release Status Indicator RAPs July 2019 09-200 , 09-300 Xerox® B210 Service Manual 2-11…
  • Page 33
    Check the CRUM contact area for contamination and clean if necessary. Reinstall the Toner Cartridge. Check the connections on the HVPS for contamination. Clean as necessary. If the fault persists, install a new Toner Cartridge. Status Indicator RAPs Initial Release July 2019 09-400 , 09-500 2-12 Xerox® B210 Service Manual…
  • Page 34
    09-900 Imaging Unit Invalid Xerox cartridge. Initial Actions • Ensure that a genuine Xerox Imaging Unit has been installed. • Switch off, then switch on the machine. Procedure WARNING Do not perform repair activities with the power on or electrical power supplied to the machine.
  • Page 35
    Check the circuits and connectors for the Fuser Module. • Check the Heat Lamp for an open circuit. • Install a new Fuser Module, PL 5.1 Item Status Indicator RAPs Initial Release July 2019 10-100 , 10-200/ 300 2-14 Xerox® B210 Service Manual…
  • Page 36
    These faults display when the device encounters network controller problems. The faults are Procedure listed in code order together with recommended actions. Please note that the service actions Use Xerox Easy Print Manger to obtain a new IP address. are limited. From the menu, select: [Advanced Settings, Machine Settings, Network Settings, Assign Procedure IP address].
  • Page 37
    Procedure The machine software has detected a communication error between the Main PWB and the Wireless PWB. Perform the steps that follow: Ensure that the Xerox SMart eSolutions settings are correct. Initial Actions Check the network cable and connection. •…
  • Page 38
    17-700 / 710 BOOTP Error RAP Server Error RAP The machine displays the error message “DHCP, or BOOTP, causing a machine communica- tion error. The machine failed to communicate with the Xerox Edge Server. Procedure Procedure Switch off, then switch on the machine.
  • Page 39
    Ensure that the 802.1X EAP Type, User name, and Password, for the Machine, Authentication Switch and Authentication Server match. Procedure Switch off, then switch on the machine. Check DHCP and network configuration. Status Indicator RAPs Initial Release July 2019 17-800 / 810 , 17-900 2-18 Xerox® B210 Service Manual…
  • Page 40
    The firmware upgrade aborted due to an invalid file. Initial Actions Check the USB connection. Verify that the correct firmware file is being used. Procedure Switch off, then switch on the machine. Upgrade the firmware, Initial Release Status Indicator RAPs July 2019 17-910 Xerox® B210 Service Manual 2-19…
  • Page 41
    Status Indicator RAPs Initial Release July 2019 17-910 2-20 Xerox® B210 Service Manual…
  • Page 42
    IQ7 Uneven Density RAP………………..IQ8 Background RAP …………………. IQ9 Residual Image (Ghosting) RAP …………….IQ10 Side 2 Staining ………………….. IQ11 Blank Page RAP………………… 3-10 IQ12 Partial Image Deletions RAP……………… 3-11 Initial Release Image Quality July 2019 Xerox® B210 Service Manual…
  • Page 43
    Image Quality Initial Release July 2019 Xerox® B210 Service Manual…

  • Page 44: Image Quality Overview

    Areas of the printed image are light or missing entirely IQ12 • Vertical white lines tions on limited areas of the paper. • Vertical black line or band • Stains on the page back Initial Release Image Quality July 2019 Image Quality Overview Xerox® B210 Service Manual…

  • Page 45: Iq1 Vertical Black Line And Band Rap

    10, for wear or damage. The Transfer Roller is OK. Install a new Drum Cartridge if it is at end of life, refer to the Xerox® B210 User Guide, Section 6 Maintenance, General Care, for detailed instructions on how to Install a new Install a new Transfer Roll, PL 4.1 Item…

  • Page 46: Iq3 Horizontal Black Bands Rap

    Switch on the power, then make a test print. The test print looks OK. Install a new Toner Cartridge. Refer to the Xerox® B210 User Guide, Section 6 Mainte- nance, General Care, for detailed instructions on how to Install a new Toner Cartridge.

  • Page 47: Iq5 Low Image Density Rap

    • If the image is Black, install a new HVPS PWB, PL 4.1 Item 2, switch on the power, then make a test print. Figure 1 Light Image Image Quality Initial Release July 2019 IQ5, IQ6 Xerox® B210 Service Manual…

  • Page 48: Iq7 Uneven Density Rap

    Print density is uneven between the left and right portion of the printed image, Figure NOTE: Refer to the Xerox® B210 User Guide, Section 6 Maintenance, General Care, for Initial Actions detailed instructions on how to install new Toner Cartridges. Refer to Tabe 5 in Section 6, Product Specifications, for toner cartridge specifications.

  • Page 49: Iq8 Background Rap

    Switch on the power, then make a test print. The test print looks OK. Install a new HVPS PWB, PL 4.1 Item Perform 04, Final Actions. Figure 1 Uneven Density Figure 1 Background Image Quality Initial Release July 2019 IQ7, IQ8 Xerox® B210 Service Manual…

  • Page 50: Iq9 Residual Image (Ghosting) Rap

    PL 5.1 Item If fault persists, install new components in the following order: Refer to the Xerox® B210 User Guide, Section 6 Maintenance, General Care, for detailed instructions on how to Install a new Toner Cartridge or Drum Cartridge. Drum Cartridge…

  • Page 51: Iq11 Blank Page Rap

    Switch on the power, then make a test print. The problem continues. Perform SCP 04, Final Actions. Install a new Drum Cartridge, refer to the Xerox® B210 User Guide, Section 6 Maintenance, General Care, for detailed instructions on how to Install a new Drum Cartridge. The problem continues.

  • Page 52: Iq12 Partial Image Deletions Rap

    10, for the following: • Wear or damage. • The left and right tension springs for damage. • Verify all parts are installed correctly. Figure 1 Image Deletions Initial Release Image Quality July 2019 IQ12 Xerox® B210 Service Manual 3-11…

  • Page 53
    Image Quality Initial Release July 2019 IQ12 3-12 Xerox® B210 Service Manual…
  • Page 54
    REP 4.16 Feed Idler Gear………………..4-39 REP 4.17 Main Drive Unit ………………..4-40 REP 4.18 Pick Up Assembly ………………. 4-41 REP 5.1 Fuser Module………………..4-43 REP 6.1 Retard Roll Assembly ………………4-45 Initial Release Repairs — Adjustments July 2019 Xerox® B210 Service Manual…
  • Page 55
    Repairs — Adjustments Initial Release July 2019 Xerox® B210 Service Manual…

  • Page 56: Rep 1.1 Main Pwb

    After installing a new Main PWB, the following steps MUST be performed to write the machine serial number to the new Main PWB: Reconnect the power cord, then power on the machine. Connect the PWS to the printer via USB connection. Initial Release Repairs — Adjustments July 2019 REP 1.1 Xerox® B210 Service Manual…

  • Page 57: Rep 1.2 Wifi Pwb

    (device serial number). Inform the customer to reset SA Password as desired. NOTE: After performing a Memory Clear, inform the customer that they will need to re-estab- lish their Wireless or Ethernet connection. Repairs — Adjustments Initial Release July 2019 REP 1.1, REP 1.2 Xerox® B210 Service Manual…

  • Page 58
    Release the hook, then remove the SUB PWB (WiFi), Figure Figure 2 Disconnect FFCs and harnesses Figure 4 SUB PWB removal Release two hooks, then remove the Top Cover, Figure Figure 3 Top Cover removal Initial Release Repairs — Adjustments July 2019 REP 1.2 Xerox® B210 Service Manual…

  • Page 59: Rep 2.1 Front Cover

    Remove the Left and Right Side Covers, 2.2. Disconnect the wire harness to the Front Cover, Figure Connector Figure 1 Front Cover P/J Connector Figure 5 SUB PWB replacement Repairs — Adjustments Initial Release July 2019 REP 1.2, REP 2.1 Xerox® B210 Service Manual…

  • Page 60
    NOTE: Remove the Tag Matrix from the old front cover, then place on the new front cover, Figure Figure 4 Tag Matrix on new Front Cover Assembly Initial Release Repairs — Adjustments July 2019 REP 2.1 Xerox® B210 Service Manual…

  • Page 61: Rep 2.2 Left And Right Side Covers

    Release (pull) the center front latch hook. Release the top latch hooks then the bottom latch hooks. Release the rear latch hook, and remove the cover. Repairs — Adjustments Initial Release July 2019 REP 2.1, REP 2.2 Xerox® B210 Service Manual…

  • Page 62: Rep 2.3 Rear Cover

    Screws Figure 2 Plastic Latches Replacement Replacement is the reverse of the removal procedure. Drive Gear Figure 1 Rear Cover Screws and Data Plate Label Initial Release Repairs — Adjustments July 2019 REP 2.2, REP 2.3 Xerox® B210 Service Manual…

  • Page 63: Rep 2.4 Manual Feed Cover

    Cover and install it onto the new Rear Cover, Figure old cover, then installation of the Tag Matrix on the new Manual Feed Cover, Figure Repairs — Adjustments Initial Release July 2019 REP 2.3, REP 2.4 4-10 Xerox® B210 Service Manual…

  • Page 64: Rep 3.1 Control Panel Pwb

    Figure 1 Main PWB Connectors to Disconnect Figure 1 Control Panel PWB (Underside of Top Covers) Replacement Replacement is the reverse of the removal procedure. Initial Release Repairs — Adjustments July 2019 REP 3.1, REP 3.2 Xerox® B210 Service Manual 4-11…

  • Page 65
    Figure Screws Latch Hooks Figure 3 Top Cover Latch Hooks Figure 2 Top Cover Screws (Front View) Replacement Replacement is the reverse of the removal procedure. Repairs — Adjustments Initial Release July 2019 REP 3.2 4-12 Xerox® B210 Service Manual…

  • Page 66: Rep 4.1 Hvps (High Voltage Power Supply)

    Switch off the machine, then disconnect the power cord. Remove the Right Side Cover, 2.2. Figure 1 HVPS PWB Replacement Replacement is the reverse of the removal procedure. Initial Release Repairs — Adjustments July 2019 REP 4.1 Xerox® B210 Service Manual 4-13…

  • Page 67: Rep 4.2 Lvps (Low Voltage Power Supply)

    NOTE: Tapered plastic screws and round machine screws are used to hold the pwb to the frame. Make sure that the plastic screws go into plastic components and machine screws go into the metal frame. Repairs — Adjustments Initial Release July 2019 REP 4.2 4-14 Xerox® B210 Service Manual…

  • Page 68: Rep 4.3 Feed And Registration Clutches / Paper Feed Pwb

    Figure 1 Transfer Roll Retainer Clip Registration Clutch Feed Clutch Figure 1 Feed and Registration Clutches / Paper Feed PWB Replacement Replacement is the reverse of the removal procedure. Initial Release Repairs — Adjustments July 2019 REP 4.3, REP 4.4 Xerox® B210 Service Manual 4-15…

  • Page 69: Rep 4.5 Lsu And Cables

    NOTE: The Flat Cable may be adhered to the LSU. Detach it from the LSU and reinstall it on the new LSU in the same location. Repairs — Adjustments Initial Release July 2019 REP 4.4, REP 4.5 4-16 Xerox® B210 Service Manual…

  • Page 70: Rep 4.6 Duplex Assembly

    Release Tabs Figure 2 LSU Removal (Top View) Replacement Replacement is the reverse of the removal procedure. Figure 1 Duplex Assembly Release Tabs (Bottom View) Initial Release Repairs — Adjustments July 2019 REP 4.5, REP 4.6 Xerox® B210 Service Manual 4-17…

  • Page 71: Rep 4.7 Output Tray Full Sensor

    Remove five screws, then move the Main PWB out of the way, Figure Main PWB Pivot Hole Figure 2 Duplex Assembly Pivots (Rear View) Figure 1 Main PWB Repairs — Adjustments Initial Release July 2019 REP 4.6, REP 4.7 4-18 Xerox® B210 Service Manual…

  • Page 72: Rep 4.8 Exit Roll And Bushings

    NOTE: When installing the Main PWB, make sure the ground screw with large head is installed in the correct location. Driver Gear Figure 1 Exit Roll and Bushing (Top View) Replacement Replacement is the reverse of the removal procedure. Initial Release Repairs — Adjustments July 2019 REP 4.7, REP 4.8 Xerox® B210 Service Manual 4-19…

  • Page 73: Rep 4.9 Registration Roll

    Remove the Feed and Registration Clutch Drive Gears, Figure Clutch Drive Gears Shaft Bushings Clutch Bushings Figure 2 Drive Gears and Bushings Figure 1 Feed and Registration Clutch Drive Gears Repairs — Adjustments Initial Release July 2019 REP 4.9 4-20 Xerox® B210 Service Manual…

  • Page 74
    11. On the bottom of the printer, disconnect the drive motor connector, then remove the ground screw, Figure Connector Screw Figure 5 Drive Motor Connector & Screw (Bottom View) Initial Release Repairs — Adjustments July 2019 REP 4.9 Xerox® B210 Service Manual 4-21…
  • Page 75
    Disconnect seven connectors, three FFCs, remove five screws, then remove the Main PWB. HVPS PWB Main PWB Figure 7 LSU Left Side Screws Screw LVPS PWB Figure 6 PWB Removal Figure 8 LSU Right Side Screws Repairs — Adjustments Initial Release July 2019 REP 4.9 4-22 Xerox® B210 Service Manual…
  • Page 76
    15. Remove two screws from the right frame securing the Exit Sensor Plate, Figure tact guide, then remove the guides, Figure Screws Screws Figure 10 Exit Sensor Plate Screws Figure 9 Wire Guides and HV Contact Guide Initial Release Repairs — Adjustments July 2019 REP 4.9 Xerox® B210 Service Manual 4-23…
  • Page 77
    17. Remove three screws securing the Middle Frame and Pickup Frame Base on the left- Middle Frame on the right-side, Figure side, Figure Frame Screws Exit Screws Screws Figure 11 Right Frame Screws Removal Figure 12 Left Frame Screw Removal Repairs — Adjustments Initial Release July 2019 REP 4.9 4-24 Xerox® B210 Service Manual…
  • Page 78
    Pivot Plate, Collar, Registration Roll Pivot Gear, and Registration Drive Gear Figure 14 Registration Roll Drive Gear and Bushing Figure 13 Registration Roll Drive Pivot Gears Initial Release Repairs — Adjustments July 2019 REP 4.9 Xerox® B210 Service Manual 4-25…
  • Page 79
    22. Remove the Bushing and E-ring from the Registration Roll, Figure E-ring Bushing Snap Ring Figure 17 Feed and Registration Drive Gears Figure 16 Registration Roll Repairs — Adjustments Initial Release July 2019 REP 4.9 4-26 Xerox® B210 Service Manual…

  • Page 80: Rep 4.10 Feed And Registration Sensors Pwb And Actuators

    Set the printer on the Rear Cover (Front of printer facing up). Remove two screws, then remove the Bottom Bar, Figure Screws Figure 18 Front Cover Support Arm Placement Figure 1 Bottom Bar (Bottom View) Initial Release Repairs — Adjustments July 2019 REP 4.9, REP 4.10 Xerox® B210 Service Manual 4-27…

  • Page 81
    Note the location of the Spring in the frame cutout for reinstallation, Figure Spring Cutouts Latch Figure 5 Actuator Spring Cutouts (Bottom View) Figure 3 Feed and Registration Sensors PWB (Bottom View) Repairs — Adjustments Initial Release July 2019 REP 4.10 4-28 Xerox® B210 Service Manual…

  • Page 82: Rep 4.11 Manual Paper Tray

    Remove the Top Cover, 3.2. Remove two screws securing the bottom of the Manual Paper Tray, Figure Screws Figure 1 Manual Paper Tray Bottom Screws (Bottom View) Initial Release Repairs — Adjustments July 2019 REP 4.10, REP 4.11 Xerox® B210 Service Manual 4-29…

  • Page 83: Rep 4.12 Exit Sensor

    Figure 2 Manual Paper Tray Top Screws (Top View) Replacement Replacement is the reverse of the removal procedure. Figure 1 Exit Sensor Plate Latch Release (Bottom View) Repairs — Adjustments Initial Release July 2019 REP 4.11, REP 4.12 4-30 Xerox® B210 Service Manual…

  • Page 84: Rep 4.13 Paper Drive Roll

    Figure 2 Exit Sensor Removal (Rear View) Replacement Replacement is the reverse of the removal procedure. Figure 1 Feed and Registration Clutch Drive Gears Initial Release Repairs — Adjustments July 2019 REP 4.12, REP 4.13 Xerox® B210 Service Manual 4-31…

  • Page 85
    Remove two screws, then remove the Registration Pinch Rolls and Paper Guide Brack- ets, Figure Clutch Bushing Feed Shaft Bushings Figure 2 Feeder Drives Screws Figure 4 Registration Pinch Rolls and Paper Guide Brackets Repairs — Adjustments Initial Release July 2019 REP 4.13 4-32 Xerox® B210 Service Manual…
  • Page 86
    Install the Feed Assembly upper half, install the two Feed Assembly bottom screws, then route the wires through the frame. Refer to, Figure 6 in the removal procedure. Drive Roll Lower Half Figure 6 Feed Assembly Lower Half Initial Release Repairs — Adjustments July 2019 REP 4.13 Xerox® B210 Service Manual 4-33…

  • Page 87: Rep 4.14 Paper Feed Roll Assembly

    Figure 2 Paper Feed Roll Assembly removal (Bottom View) Remove the Retard Rolls from the assembly, Figure Figure 1 Removing the Bottom Bar (Bottom View) Figure 3 Retard Rolls removal Repairs — Adjustments Initial Release July 2019 REP 4.14 4-34 Xerox® B210 Service Manual…

  • Page 88: Rep 4.15 Drive Motor

    Remove the Feed and Registration Clutch Drive Gears, Figure Bushing Flat Clutch Drive Gears Figure 1 Feed and Registration Clutch Drive Gears Figure 4 Bushing Flat (Bottom View) Initial Release Repairs — Adjustments July 2019 REP 4.14, REP 4.15 Xerox® B210 Service Manual 4-35…

  • Page 89
    Exit Drive Gears Snap Ring Step 8a Clutch Bushings Step 10 Feed & Registration Drive Gears Figure 2 Drive Gears and Bushings Figure 3 Frame Screw Removal Repairs — Adjustments Initial Release July 2019 REP 4.15 4-36 Xerox® B210 Service Manual…
  • Page 90
    Figure 11. Remove four screws, then remove the Drive Motor, Figure Drive Motor Step 3b Step 3a Figure 5 Drive Motor Figure 6 Frame Screw Installation Initial Release Repairs — Adjustments July 2019 REP 4.15 Xerox® B210 Service Manual 4-37…
  • Page 91
    Figure Figure 8 Front Cover Support Arm Placement Snap Ring Figure 7 Feed and Registration Drive Gears Install the remaining components in the reverse of removal. Repairs — Adjustments Initial Release July 2019 REP 4.15 4-38 Xerox® B210 Service Manual…

  • Page 92: Rep 4.16 Feed Idler Gear

    Remove the Feeder Clutch and Drive Gear. Feed Idler Gear Figure 2 Feed Idler Gear Replacement Replacement is the reverse of the removal procedure. Feed Clutch Figure 1 Feed Clutch Removal Initial Release Repairs — Adjustments July 2019 REP 4.16 Xerox® B210 Service Manual 4-39…

  • Page 93: Rep 4.17 Main Drive Unit

    NOTE: Make sure the two tabs on the locking lever are inside the frame cutouts before moving the fuser drive locking lever to the lock position. Repairs — Adjustments Initial Release July 2019 REP 4.17 4-40 Xerox® B210 Service Manual…

  • Page 94: Rep 4.18 Pick Up Assembly

    Install the remaining components in the reverse of the removal procedure. Figure 1 One-way pickup frame and bushing removal Remove the pickup guide from the upper pickup guide, Figure Figure 2 Pickup guide removal Initial Release Repairs — Adjustments July 2019 REP 4.17, REP 4.18 Xerox® B210 Service Manual 4-41…

  • Page 95
    Remove the actuator holder and TS-spring from the width and paper actuators, Figure Figure 4 Washer and bushing removal Figure 6 Actuator holder and TS-spring removal Repairs — Adjustments Initial Release July 2019 REP 4.18 4-42 Xerox® B210 Service Manual…

  • Page 96: Rep 5.1 Fuser Module

    Switch off the machine, then disconnect the power cord. Remove the following covers: Remove the Left and Right Side Covers, 2.2. Remove the Rear Cover, 2.3. Initial Release Repairs — Adjustments July 2019 REP 4.18, REP 5.1 Xerox® B210 Service Manual 4-43…

  • Page 97
    NOTE: Tapered plastic screws and round machine screws are used to hold the fuser to the frame. Make sure that the plastic screws go into plastic components and machine screws go into the metal frame. Repairs — Adjustments Initial Release July 2019 REP 5.1 4-44 Xerox® B210 Service Manual…

  • Page 98: Rep 6.1 Retard Roll Assembly

    Rotate the Retard Roll Holder up and remove it from the Paper Tray, Figure Slide Out Figure 3 Retard Roll Removal Replacement Replacement is the reverse of the removal procedure. Initial Release Repairs — Adjustments July 2019 REP 6.1 Xerox® B210 Service Manual 4-45…

  • Page 99
    NOTE: Make sure the two springs on the Retard Roll Holder are correctly positioned on the holes, Figure Springs Figure 4 Springs Located in Holes Repairs — Adjustments Initial Release July 2019 REP 6.1 4-46 Xerox® B210 Service Manual…
  • Page 100
    PL 5.1 Fuser PL 5.1 Fuser……………………5-13 PL 5.2 Lower Fuser PL 5.2 Lower Fuser………………….5-14 PL 6.1 Paper Tray PL 6.1 Paper Tray ………………….5-15 Part Number Index ………………..5-16 Initial Release Parts List July 2019 Xerox® B210 Service Manual…
  • Page 101
    Parts List Initial Release July 2019 Xerox® B210 Service Manual…

  • Page 102: 1.1 Main Overview

    – Paper Tray 6.1) – Top Cover 3.1) – Rear Cover 2.1) – Coupling B Lever – Frame 140N63856 Main PWB (REP 1.1) 140N63862 Wifi PWB (REP 1.2) Initial Release Parts List July 2019 PL 1.1 Xerox® B210 Service Manual…

  • Page 103: 2.1 Covers

    Spring – Front Cover Latch Sensor – CRUM PWB – CRUM Contacts – Front Cover – Manual Feed Cover (REP 2.4) – Front Harness Cover – CRUM Harness Parts List Initial Release July 2019 PL 2.1 Xerox® B210 Service Manual…

  • Page 104: 3.1 Top Cover

    Paper Stacker – Bin Full Sensor Actuator – Spring – Exit Cover 140N63723 Control Panel PWB (REP 3.1) – Key Holder – Holder 002N03351 Top Cover Assembly (REP 3.2) Initial Release Parts List July 2019 PL 3.1 Xerox® B210 Service Manual…

  • Page 105: 4.1 Frame

    Right Main Frame 062N00292 (REP 4.5) – Duplex (REP 4.6) 130N01574 Exit Sensor – Registration Roll Pivot Gear – Registration Roll Drive Gear – Pivot Plate – Collar Parts List Initial Release July 2019 PL 4.1 Xerox® B210 Service Manual…

  • Page 106: 4.2 Duplex Assembly

    Pulley – Exit Gear – Flat Rubber Belt – Feed Roller – Duplex Base Frame – Duplex Latch – Align Lever 022N02815 Duplex Assembly — (A4/Letter) (REP 4.6) Initial Release Parts List July 2019 PL 4.2 Xerox® B210 Service Manual…

  • Page 107: 4.3 Exit Frame

    – Decurler Roller – Exit Shaft – Rubber Exit Dup – Inner Exit Roller – Outer Exit Roller – Exit Roll Holder – Spring – Exit Frame Assembly Parts List Initial Release July 2019 PL 4.3 Xerox® B210 Service Manual…

  • Page 108: 4.4 Paper Path

    Registration Idle Roller – Manual Left Adjust – Manual Right Adjust – Lower Paper Guide – Pinion Gear – Roller Cover – – Idle Roller – Spring – Sub-Holder Idle Initial Release Parts List July 2019 PL 4.4 Xerox® B210 Service Manual…

  • Page 109: 4.5 Base Pick Up

    (REP 4.18) – Spring TS (REP 4.18) – Actuator — Width (REP 4.18) – Actuator — Paper (REP 4.18) – Feed Sensor PWB (REP 4.18) – Washer Parts List Initial Release July 2019 PL 4.5 5-10 Xerox® B210 Service Manual…

  • Page 110: 4.6 Left Main Frame

    Fuser Locking Lever – Hub Clutch Gear – Feed Gear – Feed Gear 2 – Cam Coupler – Coupling Lever 007N01842 Main Drive Unit (REP 4.17) – Harness Cover Initial Release Parts List July 2019 PL 4.6 Xerox® B210 Service Manual 5-11…

  • Page 111: 4.7 Right Main Frame

    – CST Rear Guide – Lower Guide – Foot – Right Frame – Cable Clamp – LVPS Cover – Developer Right Guide – Spring – Ground Clip Parts List Initial Release July 2019 PL 4.7 5-12 Xerox® B210 Service Manual…

  • Page 112: 5.1 Fuser

    Rear Guide – Exit Idle Roller – Spring – Actuator Holder – Exit Sensor Actuator 126N00430 Fuser Module (110V) (REP 5.1) – 126N00431 Fuser Module (220V) (REP 5.1) Initial Release Parts List July 2019 PL 5.1 Xerox® B210 Service Manual 5-13…

  • Page 113: 5.2 Lower Fuser

    Gear – Roller – Spring – Bushing – Left Jam Lever Link – Antistatic Brush – Jam Lever – Right Jam Lever Link – Lower Fuser Assembly Parts List Initial Release July 2019 PL 5.2 5-14 Xerox® B210 Service Manual…

  • Page 114: 6.1 Paper Tray

    – Right Paper Guide – Paper Tray Handle – Paper Tray Rear Guide – Paper Tray Frame – Paper Tray Handle – Paper Indicator 050N00700 Paper Tray Initial Release Parts List July 2019 PL 6.1 Xerox® B210 Service Manual 5-15…

  • Page 115: Part Number Index

    PL 4.6 130N01574 PL 4.5 130N01574 PL 4.1 130N01574 PL 4.3 130N01759 PL 4.4 130N01760 PL 4.5 140N63723 PL 3.1 140N63856 PL 1.1 140N63862 PL 1.1 Parts List Initial Release July 2019 Part Number Index 5-16 Xerox® B210 Service Manual…

  • Page 116
    Initial Release Parts List July 2019 Part Number Index Xerox® B210 Service Manual 5-17…
  • Page 117
    Initial Release Parts List July 2019 Part Number Index Xerox® B210 Service Manual 5-18…
  • Page 118
    Parts List Initial Release July 2019 Part Number Index 5-19 Xerox® B210 Service Manual…
  • Page 119
    Parts List Initial Release July 2019 Part Number Index 5-20 Xerox® B210 Service Manual…
  • Page 120
    GP 7 Usage of the Electrostatic Discharge (ESD) Field Service Kit ……. 6-12 GP 8 Memory Clear ………………….6-13 GP 9 USB Serial Number Writing Tool …………….6-13 Change Tags Tags/MODs ……………………6-15 Initial Release General Procedures — Information July 2019 Xerox® B210 Service Manual…
  • Page 121
    General Procedures — Information Initial Release July 2019 Xerox® B210 Service Manual…

  • Page 122: General Information

    General Information System Overview The Xerox® B210 printer produces high quality prints from electronic documents with speeds This section provides illustrations of the following systems: of up to 31 ppm and output resolution of up to 1200 x 1200 dpi.

  • Page 123
    The following diagrams display the path that the paper follows during the printing process. The figures below illustrates the mechanical parts of the printer. Figure 1 Paper Path Figure 2 System Layout General Procedures — Information Initial Release July 2019 System Overview Xerox® B210 Service Manual…
  • Page 124
    The Scanner Unit receives image data from the HVPS PWB and scans the surface of the pho- cess. toreceptor drum (OPC) with a laser to create a latent image. Figure 3 Print Process Figure 4 Laser Scanner Unit Initial Release General Procedures — Information July 2019 System Overview Xerox® B210 Service Manual…
  • Page 125
    Drum Cartridge (OPC), Fuser, Pick-up, Registration, Feed and Exit Rollers. Figure 5 Drive Gears and Clutches Figure 6 Separated Toner System General Procedures — Information Initial Release July 2019 System Overview Xerox® B210 Service Manual…

  • Page 126: Product Specifications

    Executive, Oficio, Folio, ISO B5, JIS B5 Media Types Plain, Light-weight, Heavy-weight, Cardstock, Recy- cled, Archive, Bond Media Weight 16 to 58 lb (60 to 220 gsm) Sensing Initial Release General Procedures — Information July 2019 Product Specifications Xerox® B210 Service Manual…

  • Page 127
    Imaging Unit 0.84 lbs. (0.38 kg) When replacing a Toner/Print Cartridge, check model number and consumables code. Refer to the Xerox® B210 User Guide for information regarding ordering consumables. Table 6 Reliability and Service Item Specification Printing Volume (SET AMPV)

  • Page 128: Gp 1 Diagnostics Entry And Exit

    GP 1 Diagnostics Entry and Exit GP 2 Machine Reports Not applicable for the B210. No Diagnostics are available. Purpose This procedure is used to access and print machine reports. The information in the machine reports may be useful for troubleshooting problems.

  • Page 129: Gp 3 Machine Firmware Version

    From the Control Panel: To change settings using the CentreWare Internet Services (CWIS). Connect to the Xerox® B210 to an Ethernet or WiFi connection. Press the red <Cancel> button for 4 seconds. The machine will print a Configuration Open Easy Print Manager and select [Advanced Settings > Device Settings > Link to Report listing the firmware version under the [Device Setup] heading.

  • Page 130: Gp 5 Altitude Adjustment

    0 — 1000 M Normal 0 — 3,280 ft. Connect the printer using the USB cable. Open Easy Printer Manager. Select: [Device Settings, System, Altitude Adjustment]. Initial Release General Procedures — Information July 2019 GP 4, GP 5 Xerox® B210 Service Manual 6-11…

  • Page 131: Gp 6 Firmware Upgrade

    GP 7 Usage of the Electrostatic Discharge (ESD) Field Service Kit Purpose The following procedure is to be used for upgrading the firmware of the B210 single function Purpose printer. The purpose of the Electrostatic Discharge (ESD) Field Service Kit is to preserve the inherent reliability and quality of sensitive electronic components handled by the service representative.

  • Page 132: Gp 8 Memory Clear

    NOTE: After performing a Memory Clear, inform the customer that they will need to re-estab- lish their Wireless or Ethernet connection. Click <Write Serial>. NOTE: The Xerox® B210 uses the following tool only: • USB_Serial_V1.02.exe — to write the machine number to the Main PWB.

  • Page 133
    General Procedures — Information Initial Release July 2019 GP 8 , GP 9 6-14 Xerox® B210 Service Manual…

  • Page 134: Change Tags

    Optional: install as a customer option or a field engineering decision. Situational: install as the situation demands. Manufacturing: cannot be installed in the field. Refurbishing only. Initial Release General Procedures — Information July 2019 Tags Xerox® B210 Service Manual 6-15…

  • Page 135
    General Procedures — Information Initial Release July 2019 Tags 6-16 Xerox® B210 Service Manual…
  • Page 136
    7 BSD BSD Block Schematic Diagrams ………………BSD 1……………………..BSD 2……………………..Initial Release July 2019 Xerox® B210 Service Manual…
  • Page 137
    Initial Release July 2019 Xerox® B210 Service Manual…
  • Page 138
    BSD Block Schematic Diagrams Xerox® WorkCentre® B210 Multifunction Printer This document contains wiring and mechanical power data for the Xerox® WorkCentre® B210 Printers. These block schematic diagrams are supplemental to the diagnostic and troubleshooting infor- mation found in the Xerox® WorkCentre® B210 Service Manual.
  • Page 139
    BSD 1 1.1 — Main/Power/Electrical/Drive/Fuser/Networking/LSU/CRUM Figure 1 BSD 1.1 — Main/ADF/Power/Electrical/Drive/Fuser/Networking/LSU/CRUM Initial Release July 2019 Xerox® B210 Service Manual…
  • Page 140
    BSD 2 2.1 Printer OPE Figure 1 BSD 2.1 Printer OPE Initial Release July 2019 Xerox® B210 Service Manual…
  • Page 141
    Initial Release July 2019 Xerox® B210 Service Manual…
  • Page 142
    ©2014 Xerox Corporation. All rights reserved. Xerox® and the sphere of connectivity design are trademarks of Xerox Corporation in the US and/or other countries..

Источник

Новости, статьи и акции

Новости, статьи и акции

МФУ Xerox B205, B210, B215

В продаже появились новые принтеры Xerox B210 и МФУ B205, B215

Как и в большинстве принтеров Xerox, внутри установлены картриджи с чипом. Когда картридж заканчивается, принтер сообщает вам об этом и перестает печатать. В другой нашей статье, мы уже рассказывали о причинах остановки работы принтера. Основная проблема заключается в чипах.

На большинстве лазерных картриджей установлена микросхема, которая учитывает напечатанные страницы. Производители делают это для того, что бы люди покупали новые оригинальные картриджи и не могли заправить старые (или это стоило бы слишком дорого).

Что делать если принтер Xerox B205, B210, B215 выдает ошибку закончился тонер?

Синий экран смерти - BSoD

Синий экран смерти (BSOD) или STOP-ошибка, часто встречающаяся проблема в ОС Windows. Это критический сбой в системе, связанный с аппаратной частью или ПО.

Почему появляется синий экран? При обнаружении неполадок в работе ядра, система выдает код ошибки, после чего она перезагружается и вы теряете все несохраненные данные.

STOP-ошибка содержит шестнадцатеричный код и название самой ошибки. К примеру CRITICAL_PROCESS_DIED соответствует код 0x000000EF. С помощью данной информации мы можем установить примерную причину ее возникновения.

В этой статье мы рассмотрим основные причины возникновения BSOD и способы решения данной проблемы.

Варианты сброса сообщения «Нет тонера»

В нашем сервис-центре мы перепрограммируем чипы, но если все же это сообщение появилось, то есть два варианта сброса сообщения «Нет тонера» после заправки:

1. Поставить в паз на передней части картриджа предохранитель на 0.0625А или 110 мА 125 В, при первом же включении аппарат пережгёт предохранитель и сообщение сбросится. Известны случаи, что работало и с предохранителем до 0.5А; но если МФУ предохранитель не сможет сжечь, будет ошибка CRU FUSE ERROR, которая уходит после установки более слабого предохранителя.

2. Через сервисное меню (более простой способ): для входа в сервисное меню:

в аппаратах, где есть клавиатурное цифровое меню (4216F/PE16, SCX-4321F/4521F), набираем на клавиатуре: [menu] – [#] – 1934 – [menu];

для аппаратов, где нет клавиатуры (Pe114, 4016/4116) нажимаем: [menu] – [upper level (Выход)] – [Стрелка влево] – [Стрелка вправо] – [upper level (Выход)] – [enter].

После входа в сервисное меню появится надпись TECH; с помощью клавиш [Стрелка влево] – [Стрелка вправо] находим запись «New cartridge», выбираем «Yes». Для выхода из сервисного меню просто выключаем и включаем МФУ (или для 4216/PE16/4321F/4521F набираем на клавиатуре [menu] – [#] – 1934). Мы рекомендуем пользоваться цифровым меню!

Не забудьте сказать автору «Спасибо», «лайкнуть» или сделать перепост:

Принтеры Samsung и Xerox имеют встроенный счетчик страниц, блокирующий работу принтера после «предполагаемого окончания» тонера в картридже. Для продолжения печати, используя заправленный картридж, необходимо сбросить этот счетчик.

Перед началом процедуры сброса убедитесь в отсутствии чипа на картридже. Если чип все же присутствует, то заклейте его липкой лентой (скотчем).

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Принтер Xerox B210 не печатает, ставит в очередь и загорается красная лампочка. Что делать?. Это нам и предстоит выяснить и найти решение.

Первым делом надо проверить что ваш компьютер обнаружил принтер, посмотреть это можно в диспетчере устройств или же в панели управления в разделе «Устройства и Принтеры». Если вы совсем недавно нормально печатали, а сейчас, нет, то причина, скорее всего, в другом.

Причины

Из-за чего принтер Xerox B210 не печатает, мигает красный диод, хотя краска есть?

  1. В основном проблема в том что Windows ставит документы в очередь на печать и ничего не происходит. Часто такое бывает когда не было долгой переустановки операционной системы или она скажем «замусорена» или же это обычный глюк программного обеспечения, который решается обычной перезагрузкой.
  2. Заклинило бумагу, в лотке нет бумаги — тут всё ясно не будем задерживаться на этом пункте.
  3. Актуально для струйного принтера — если вы перевозили или переносили принтер, проверьте переведена ли система подачи чернил из транспортного положения.
  4. Если закончилась краска, то может вылезти бледный или пустой лист, но при этом процесс печати будет происходить.

Как решить проблему

  1. Реальная панацея — это установить данный патч для Windows 7 / 8 / 10, в том числе и для серверных.
  2. Более долгое и сложное — переустановить операционную систему, но это весьма не быстро, да и хлопотно.

Другие проблемы оргтехники

Большинство проблем можно решить установкой патча под Windows.

Принтер печатает не все цвета

Сначала посмотрите сколько осталось краски, если это уже сделано то:

  • Возможно, закончилась краска определённых цветов.
  • При простое в пару недель краска могла пересохнуть.
  • Передавлен чернильный шлейф определённого цвета, это легко понять, разобрав принтер.
  • Возможно, в систему подачи чернил попал воздух.

Не печатает офисные документы и картинки

Ещё одна массовая проблема, в основном случается с:

  • 1С бухгалтерией
  • Word / Excel / PowerPoint
  • djvu / .pdf файлами
  • Jpg, Png картинками

Не печатает, выдает чистые листы

  1. Проверьте что находится в очереди на печать.
  2. Удалите всё из очереди печати и отправьте снова.
  3. Обновите драйвера.

Не печатает сетевой принтер

Узнайте IP адрес сетевого принтера через свойства чтобы проверить его доступность, далее нажмите Win+R и введите cmd, это действие вызовет консоль, напишите в ней ping «здесь IP вашего принтера» без кавычек. Если он пингуется, значит всё в порядке. Если нет — проверьте целостность Ethernet кабеля, идущего к принтеру от компьютера / маршрутизатора или принт-сервера, попробуйте заменить его.

Если это не помогает, вероятно причина описана выше. В данном случае лучше всего будет обратиться к системному администратору.

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