Many Android users have encountered the issue that their device isn’t compatible with this version error.
This notification usually pops up while downloading a few Android applications on your device from the play store. Multiple reasons why a particular application won’t run on your device.
Incompatibility does not necessarily mean that your Android device has some technical problems. The application developer may have some problems, such as geo-restrictions.
Some applications are launched for particular countries. If you live in a different country where the app hasn’t been launched, you might face an incompatibility error.
If you also face the issue that your device isn’t compatible with this version, stay tuned till the end of the article to find solutions to fix this issue.
Reasons for Your Device Isn’t Compatible With This Version Error
Play Store by Google is the original application to download various applications. It is the most trusted source for Android devices to install applications.
A few third-party apps allow you to install applications on your Android device manually.
However, these third-party sources may not be secure and can damage the performance of your mobile device.
Before we look for solutions, it is essential to understand the issue that your device isn’t compatible with this version.
Without any further ado, let’s get started.
1. Update Your Android OS Version
The first reason is a very ordinary one for getting a notification, such as your device isn’t compatible with this version while downloading applications. It is because you might not have updated your Android version.
There might be a possibility that you are operating on an old Android version and, therefore, you are receiving such notifications.
You need to ensure that the app you download is compatible with your current Android version.
Make sure to update your Android versions as soon as they are available on your device.
2. Hardware Not Supported
Another important cause for the issue, “Your Device isn’t Compatible with this Version,” is the application you are downloading is not compatible with your device’s hardware.
Sometimes, device manufacturers choose other hardware parts and different chipsets, which are not so popular.
Sometimes, application developers are involved in optimizing their apps for well-known chipsets.
This particular reason can lead to incompatibility errors for certain applications on your Android device.
3. Availability of New Devices
One of the biggest reasons for the issue your device isn’t compatible with this version is the availability of multiple latest devices.
Almost every month, new devices are launched in the market with better specifications and features. Application developers are expected to level up with every new model.
However, app developers can’t make the application run smoothly on Android devices. This leads to the developers focusing more on compatibility with a few devices.
A few devices are termed incompatible with saving themselves from negative criticism for fear that the application doesn’t work. Multiple applications can run perfectly on your Android device even if the Play Store shows an incompatibility error.
The companies are busy manufacturing new models and devices rather than providing frequent updates for old Android devices.
Everyone doesn’t have the luxury of purchasing a new device every month. Companies should start focusing on fixing the bugs and issues of older devices.
If you are one of those who can’t afford new devices now and then, keep on reading this article to find multiple solutions to fix your incompatibility issue.
4. Identify the Real Cause
You might still wonder why Google Play Store shows Your Device isn’t Compatible with this Version error. To find out the actual cause, go to Google Play Store on a laptop or PC.
The web-based Play Store shows the issue similar to your mobile but also gives you extra information.
After clicking on the error, you will see a list of devices attached to the same email address for the Google Play Store.
You can see a list of reasons for incompatibility issues for any application.
A few reasons are the low operating system version and country restrictions.
The Solution to Fix Your Device Isn’t Compatible With This Version Error
If you feel that the reasons mentioned above are not fit for the issue, your device isn’t compatible with this version; then there may be some bugs and problems in your device.
7 Best Methods to Fix the Your Device Not Compatible Issue
In addition, should you have issues like Google Play error 505, click to learn more.
Method 1
- Stop running the Google Play Store application in your Android phone’s background.
- Tap on ‘Settings’ on your Android device.
- Select ‘Application Manager’.
- Find ‘Google Play Services’ and tap on it.
- Select the ‘Clear Cache’ option.
After you finish all these steps, start your play store application again. The “your device isn’t compatible with this version” issue should be solved now.
Method 2
There might be a chance that the above solution doesn’t solve your device isn’t compatible with this version issue. Don’t worry; we have got another method for you.
- Launch ‘Settings’ on your Android device.
- Select ‘Application Manager.’
- Look for ‘Google Play Store’ and tap on it.
- Select the ‘Uninstall updates’ button.
- Tap the ‘OK’ option.
This method will erase the latest updates of your Play Store application and possibly fix the issue.
Method 3
If the second method doesn’t work for you, try this one. This will fix your device that isn’t compatible with this version issue.
- Launch ‘Settings’ on your device.
- Choose ‘Application Manager.’
- Look for ‘Google Play Services’ in the listing of applications.
- Tap on ‘Uninstall updates.’
- Click the ‘OK’ button.
Don’t get confused between method 2 and method 3. In method 2, we told you to uninstall updates from the Google Play Store.
However, in method 3, we ask you to solve the issue by uninstalling updates from the Google Play services application.
Method 4
Your Android device must be connected with the installed SuperSU application to fix the “your device isn’t compatible with version” error.
- Download and install the ‘Market Helper’ for apk files.
- Open the Application on your device.
- Select options from the list to copy any recent device from the Android device.
- Select ‘Activate’ option.
- Allow permissions to the Application.
- After some time, you will notice a message, ‘Activated successfully.’
- Open the play store application.
- Download and install any application.
If you receive a notification that this application is not accessible in your region or country, download and launch a VPN application from the Play Store.
Now, connect to the VPN and try to install the same application.
Method 5
Method 5 is the most preferred method to solve your device that isn’t compatible with this Version issue.
You can try these steps if they are executed on your device by a manufacturer.
Also, this particular method demands your Android device be embedded.
- Go online and look for a similar model number of any recent device launched by the Android device manufacturer
- Look for a model number of the device, which is accessible in your region
- When you find the model number, copy it exactly the way it is
- Go to Google Play Store
- Download the ‘ES File Explorer’ Application
- Install and open the ‘ES File Explorer’ Application
- Find the ‘Tools’ part of the Application
- Enable the ‘Show hidden files’ and ‘Root Explorer’ features
- Find a file with the name ‘System’ below the page name ‘/’
- Find ‘build.prop’ file
- Rename ‘build.prop’ file to ‘xbuild.prop’ file
- Copy the file that you renamed
- Paste it into the SD space of your device
- Open the file on the ‘ES note editor’ Application
- As soon as the file opens, write the model number that you have copied in step number 3 after the below-mentioned commands:
- Enter any recent Android version after:
“ro.build.version.release=” field - Save changes
- Go to the ‘/’ page and choose ‘System’ file
- Look for a file named ‘xbuild.prop.’
- Rename ‘xbuild.prop’ file to ‘build.prop.’
- Copy the file and paste it into SD storage
- Now, assign ‘read’ permissions to ‘group,’ owner,’ and ‘other,’ ‘write’ permissions to ‘owner,’ and ‘execute’ permissions to no one
- Save all the changes
- Reboot your Android device
After all these steps, try downloading applications from the Play Store.
This method will fix the “your device isn’t compatible with this version” error.
If you get a message, ‘this application is not accessible in your country,’ download and launch a VPN application and retry downloading the applications.
Method 6. Root Your Device
The last method to solve your device that isn’t compatible with this version issue is to update Android OS.
Nowadays, old devices do not get enough updates. People go on to buy new devices to escape this problem.
However, if you don’t want to buy a new Android device, try to root your device.
Root your Android device, launch custom ROMs, and use the latest Android Operating System (OS).
The process of rooting may break your Android device permanently.
If your device cannot run the latest operating system, your device will encounter multiple issues.
Also, regarding the communication error 8 issues, click here for the top fixes.
Method 7. Try Yalp App Store
Sometimes, the application you are downloading may not be accessible in your region.
Therefore, it shows a notification “your device isn’t compatible with this version.”
To solve this issue, you can download an application called ‘Yalp,’ similar to Google Play Store.
The Yalp Store app allows you to download an application from the Google Play Store as apk file. It saves downloaded apk files to your default location on your device.
Yalp has several features, including filtration of applications, white/blacklisting applications for updates, and browsing categories.
The significance of Yalp is to be independent and small. Yalp has features similar to the Google Play Store, such as running, listing, and installing/uninstalling local applications.
This application is safe, secure, and reliable. You can download it without worrying about data loss or any damage to your device.
Features of Yalp
- Install applications from Play Store without the use of the Google Play Store
- Download updates from Yalp as soon as they are released
- The design and UI of Yalp are very simple
- Download applications without having a Google account
- Filtration of apps, such as apps with advertisements and paid applications
- Download apks and install updates from Google Play Store without installing the GMS suite or Gapps
- Enable ‘Unknown sources’ in ‘Settings.’
Conclusion
The above methods are enough to fix your device that isn’t compatible with this version error.
These solutions will surely resolve this error. Before attempting any method, make sure you find the correct cause of the issue.
Analyze the issue deeply and then go on to attempt any method. If your device still shows this error, go to the nearest mobile store in your locality, and seek expert guidance.
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While downloading specific apps on your Android device, you might find that the Play Store displays a “Your device isn’t compatible with this version” error, implying that your device isn’t compatible with the app.
This error causes the Install button to disappear, rendering it impossible to download the app. In this article, you’ll find a few quick fixes for this error.
Why This Error Occurs on Android
The error appears when the Play Store thinks your device isn’t compatible with the app you’re trying to download. This doesn’t mean that there’s an issue with your device.
The error means the app developer hasn’t chosen your device for their app (for their own reasons). It’s also possible that the app isn’t available in your region.
How to Resolve This Error on Android
You have both basic and advanced fixes to get around this error.
Clear Google Play Store’s Cache and Data
A possible reason you may see the above error on your device is that the Google Play Store has a minor glitch in it. This can cause the Store to display various errors.
To get around this issue, you can try clearing Play Store’s cache and data files. This doesn’t delete or affect any of your installed apps.
- Launch the Settings app on your Android device.
- Tap Apps & notifications in Settings.
- Find the Google Play Store app in the list. If you don’t see this app, tap See all apps.
- Tap Storage & cache.
- Tap Clear storage followed by Clear cache on the following screen.
- Open the Play Store and see if you can now download your app.
Uninstall Google Play Store Updates
The “Your device isn’t compatible with this version” error might be the result of a Play Store update. Luckily, you can roll back these updates and see if you can download your app:
- Launch the Settings app on your device.
- Tap Apps & notifications in Settings.
- Select Google Play Store in the apps list.
- Tap the three dots at the top-right corner on the Google Play Store’s App info screen.
- Select Uninstall updates from the three dots menu.
- Tap OK in the prompt that appears on your screen.
- Launch Google Play Store and try to download your app.
Delete Google Services Framework’s Cache and Data
If your issue persists, try clearing Google Services Framework’s cache and data and see if that helps. Again, this doesn’t delete your apps or data stored on your device.
- Open the Settings app on your device.
- Select Apps & notifications.
- Choose the Google Services Framework in the apps list.
- Tap Storage & cache on the App info screen.
- Tap the Clear storage and then Clear cache buttons.
- Access the Play Store and try to download your app.
Update Android Version
Ideally, you should always run the latest version of the operating system on your Android device. If not, update your operating system, following the steps below, to see if this fixes the error.
- Access the Settings app on your device.
- Scroll down and select System.
- Choose System updates on the System screen.
- Wait for your device to check for a new Android version.
- If a new version is available, install it.
Sideload the “Incompatible” App
Unlike iOS, Android allows you to install apps from outside the official Play Store. Therefore, if you can’t get an app from the Play Store, you can download and install it from a third-party site. This process is referred to as sideloading.
To do this, you’ll first need to turn on an option in your device’s settings and then download your app from a site.
- Open the Settings app.
- Select Apps & notifications > Special app access > Install unknown apps in Settings.
- Select the browser you’ll use to download the app, and enable the Allow from this source option.
- Launch your browser and go to an Android app downloads site.
- Download and save the app’s APK file. Then, tap this file to install the app on your device without using the official Play Store.
Install a Custom ROM on Your Android Device
If you prefer installing apps from the Play Store, root your device and then install a custom ROM on it. A custom ROM is a customized version of the operating system.
The process to root an Android device varies by the device you have. Some devices require you to unlock the bootloader before you can install a ROM.
Once you’ve rooted your device, install a custom recovery on it. Then, use this custom recovery to flash a custom ROM on your device. These steps should help resolve the “Your device isn’t compatible with this version” error on your device.
With the methods above, you should be able to get any “incompatible” app running on your device. Enjoy!
Here is a complete guide to fix the issue of Your Device isn’t Compatible With This Version error on Google Play Store for Android smartphone.
If your favorite app says “Your Device isn’t Compatible With this Version” while you download it from Google Play Store then, of course, it would be very annoying. But don’t worry DigitBin has come up with a couple of solutions to fix this irritating issue of Google Store.
Your device must be rooted for sure to make any changes. Do not worry rooting will not cause any impairment to your device. Nowadays it is quite easy to root any device. Google search to find the procedure for your smartphone.
Fix App incompatibility issues on Play Store
Here are the Simple Solutions to fix App Not Compatible with your Device Error on Android
Install APK Directly
Sometimes the play store shows this error due to some compatibility issues but still the app or game will work smoothly if you install the app as a APK (APK+OBB) file. The compatibility error may be due some specs which Play Store thinks may not be fit for App/Game but your mobile may be powerful enough to handle the application.
Sometimes the app may not be available in your country and play store may be forced to show the message, which does mean that the app is capable of running on your smartphone.
Aurora Store
Aurora Store is an unofficial FOSS client to Google’s Play Store. It means you can download apps from the Google Play Store without any Google Account. Aurora Store itself is an independent app store but lets you download apps from Google Store Servers. It works in a similar way as the YouTube Vanced works for YouTube. The Aurora Store uses the Play Store API and delivers the apps from Play Store Servers.
Spoof your Device Information, Language and Region to get access to the apps that are not yet available or restricted in your country or Device.
Download Aurora Store
Yalp Store
Many times the App is compatible with your device but due to region restrictions, the play store shows it as incompatible. You can download the App from Yalp Store which itself works as Play Store.
Features of Yalp Store – Play Store Without Gmail Account
- You can install apps from Play Store without using Google Play Store.
- You can download updates when released from the Yalp Store itself
- The store lets you download APKs and install updates directly from the Google Play Store without having to install Gapps or the GMS suite.
- The App design is very simple.
- You can download Apps without Google Account
- Great depth of App filtration; Paid Apps, Apps with Ads etc
Make sure to enable ‘Unknown Sources’ in Android Settings.
Settings → Security → Unknown Sources (Enable)
Below is the direct download link to App Store Apk, (Requirements; Size- 1MB, Android 4.1 and above)
Download Yalp Store
Use Market Helper Tool
The App will give 100% results on a rooted Android device with SuperSU installed.
- Download and install the Market Helper Apk file on your device.
- Open the app and change the options under the drop-down menu according to any latest device under your smartphone brand. The Dropdown menu has the following options.
Select your device type
Select your device model
Select your location
Select your carrier as needed - Tap on ‘Activate’ at the bottom and give SuperSu root permissions.
- Once you see the name the message “Activated successfully” you can head to Play Store.
If you notice the message ‘this item isn’t available in your country’. Simply download any VPN app preferably Opera VPN and connect to the VPN for more information read below.
Read: Fix – “This Item Isn’t Available in Your Country”
Uninstall Google Play Updates
This method can also fix the issue on some devices;
- Go to the Settings app on your device.
- Click on Application Manager/Apps/My Apps.
- Find the Google Play Store and click on the same.
- Click on the Uninstall Updates button.
Change Model Number
Note: The method below is more preferable for Samsung Smartphones. But if any other device follows the process properly then use it. Do not make any unnecessary changes.
Step 1: Edit Build.prop/Model number
About phone under settings, there is an option of the Model number and Android version which you need to manually edit which requires root access.
- Search Google to check any latest released smartphone from your brand for getting a new Model Number (Check GSMarena.com). For example, in the case of Samsung check for the latest released smartphone from Samsung.
- Select the Model Number according to the region you live in. Copy or take a note of the model number.
Example of Samsung Phone Model Number
- Now download ES File Explorer Manager App from Play Store.
- Open ES app and under tools enable Root explorer and Show hidden files.
- Now look for the file named system under ‘/’ page and click on it.
- Here locate the build.prop file and rename the file as xbuild.prop (Root permission required).
- Copy and paste the xbuild.prop file in sd storage and open the file with ES Note Editor
- Here change all the ro.product.name, model, device and ro.built.product = to the new latest Model number you copied from GSMarena. (Do not make any mistake in spacing)
- Now edit the ro.build.version.release= to any latest Android OS version.
- Save the changes.
- Now go back to xbuild.prop file in the system under ‘/’ and change the file name back to build.prop and paste the file into sd storage.
- Now open the file properties and change the permission as shown below.
Change the Permission as shown above and enter OK
- Finally, reboot the device.
Step 2: Use VPN to get App Access
Now open the Play Store you may notice the message this item isn’t available in your country. Simply download any VPN app preferably Opera VPN and connect.
You will notice the app is ready to be downloaded on your device.
Note & Conclusion: With the methods above you can fix device compatibility issues on Android. DigitBin is not liable for any damage caused. Perform the operation at your own risk.
Comment below for any assistance required.
If you’ve any thoughts on Your Device isn’t Compatible With this Version – Playstore Fix, then feel free to drop in below comment box. Also, please subscribe to our DigitBin YouTube channel for videos tutorials. Cheers!
I uploaded an Android app in Play store and It was published. Now I’m unable to download.
It displays «Your device isn’t compatible with this version»…
My compileSdkVersion 26
BuildToolsVerdion 26.0.2
minSdkVersion 19
targetSdkVersion 23
Is this issue happens due to version 26 or something else?
Thanks
Vickel
7,8596 gold badges36 silver badges56 bronze badges
asked Feb 20, 2018 at 8:54
5
I was using uses-feature in Manifest file for Camera2 with required=true.
This made all devices unsupported.
Now that I changed to required=false and everything is fine as expected.
answered Feb 20, 2018 at 9:51
Selvam RajuSelvam Raju
1664 silver badges13 bronze badges
2
The most common reason for receiving the above error message while trying to download applications from the Google Play Store is that your current Android device may be running on an older version of Android.
answered Feb 20, 2018 at 9:03
BunnyBunny
1,03412 silver badges23 bronze badges
1
Update your firmware accordingly, the possible reason could be the compatibility issue.
Your app must be developed using APIs which are now not compatible with current version of your firmware. If it is updated to latest, try using it on other device.
Naman
1,49118 silver badges32 bronze badges
answered Feb 20, 2018 at 9:51
If you are using
<supports-screens>tag in manifest, remove that tag, this helped me.
answered Nov 22, 2018 at 9:23
AthiraAthira
1,1412 gold badges13 silver badges35 bronze badges
Finally solved.
go to your build.gradle(app) and comment buildToolsVersion. my compilesdkversion and targetsdk are 31. (though 32 is also available but no stable yet). publish your app. you’re done.
answered Mar 23, 2022 at 11:01
The ‘Your device isn’t compatible with this version‘ error is still a prevalent issue on Android, even with the fact that the Android distribution has gotten better over the latest years. And while some users get this error for good reason (their phone doesn’t support the app they’re trying to install), other users are seeing this error message with every app that they’re trying to install.
After examining this issue in-depth, we’ve uncovered a series of potential culprits that are likely responsible for this problem. Here’s a short list of issues that might lead to the apparition of the ‘Your device isn’t compatible with this version’ on an Android device:
- Outdated phone’s firmware – If you’ve just switched your phone on after a long period of inactivity, chances are Google is denying you access to the Google Play Store in order to ‘protect’ you from a security exploit. In this case, the fix is as simple as installing the latest firmware version available from your smartphone manufacturer.
- Corrupted Google Play Store cache or storage – It’s not uncommon to see this issue occurring due to some kind of corrupted data stored in the storage or cache folder associated with the Google Play Store app. In both cases, the fix lies in clearing these folders allowing the app to launch with no remnant files and dependencies.
- Android app is not supported by your phone – There’s also the possibility that this error is genuine and your phone is simply not equipped to support this app. Fortunately, in most cases, you can just download the APK from an external website and sideload it to your Android phone. But be prepared for performance issues and crashes if your phone internals are way below the minimum requirements
Now that you are familiar with every potential cause of the ‘Your device isn’t compatible with this version’, let’s go over a series of verified fixes that other affected users have successfully used to fix this problem:
Update your phone’s firmware (if applicable)
As it turns out, one of the most common instances that will produce the ‘Your device isn’t compatible with this version’ error is a situation in which you’re just starting your phone after a long period of inactivity.
There have been a number of security exploits for Android that Google has patched over the year by mandatory firmware updates that smartphone manufacturers need to push.
If you try to download stuff from the Google Play Store on a phone with firmware that doesn’t include these mandatory security updates, you will see this error message for every app that you attempt to download.
Note: This is usually the case with Android phones that have been just switched on after years of inactivity.
To resolve this issue, you’ll need to install the latest firmware version available from your phone manufacturer. The instructions on doing so will be different from the manufacturer, but the general steps are the same.
Follow the instructions below for instructions on how to update your Android’s firmware version to the latest:
- From the home screen of your Android device, tap on the Settings icon.
- Once you’re inside the Settings screen, scroll down to the bottom of the screen and tap on the System tab.
Opening the System menu - Inside the System tab, scroll down to the bottom of the settings menu and tap on System updates.
Opening the System Updates tab Note: Some manufacturers will have the system updating function under About system.
- Wait until the scan is complete.
- If a new firmware version is available, you will be prompted to install it. Do so and wait until your Android device reboots to see if the problem is now fixed.
Checking for a new system update
If you’re still seeing the same ‘Your device isn’t compatible with this version’ error, move down to the next potential fix below.
Clearing the Cache and Storage of Google Play Store
If you’ve previously made sure that you have the latest security firmware updates installed on your Android phone, you should turn your attention to Google Play Store.
It’s not uncommon to deal with this kind of issue (Your device isn’t compatible with this version) because of an issue rooted in some temporary files that the Google Play Store has accumulated recently.
If this scenario is applicable, you should be able to resolve the issue by accessing the App Info tab of the Google Play Store and clearing both the Storage and Cache data. Some users have reported that the issue was fixed after doing this and restarting their Android device.
Follow the instructions below for step-by-step guidance on how to do this:
- From the home screen of your Android device, tap on the Settings app.
- Once you’re inside the Settings screen, tap on Apps & Modifications.
Opening the Apps & Modifications menu Note: Under certain phone manufacturers, you’ll only find this option named simply Apps.
- Inside the apps menu, use the search function at the top to find the Google Play Store listing.
Search for Google Play Store - From the list of results, tap on Google Play Store.
- Once you’re inside the App Info menu of Google Play Store, tap on Storage & cache from the list of available options below.
Accessing the Storage and Cache menu - Tap on Clear storage and confirm your choice to successfully get rid of any remnant storage data that your phone keeps in regards of the Google Play Store.
Clear the Storage and Cache on your Android device - Next, tap on Clear cache and confirm your choice to clear the cache data too.
- After both the storage and the cache has been cleared for Google Play Store, reboot your Android phone and see if the problem is fixed once the next startup is complete.
If the same ‘Your device isn’t compatible with this version’ error is still occurring, move down to the next potential fix below.
Sideload the App APK
Once you’ve made sure that the problem is not occurring due to a firmware issue or due to corrupted temporary data associated with the Google Play Store app, you can probably assume that the ‘Your device isn’t compatible with this version’ error is occurring because your phone genuinely doesn’t support this app – or at least that’s what Google says.
In reality, you can probably still sideload the APK of the app that is giving you this error and run it on your Android device. But be prepared for performance issues and even unexpected crashes as there’s probably a reason why Google restricts the download of this particular app for your device.
Important: There are a lot of sites that will allow you to bypass the Google Play Store and sideload the app that is throwing this error, but our recommendation is to stick to the website we’re mentioning below in order to avoid malware or adware.
Follow the instructions below to sideload the APK of the problematic app on the Android device that is throwing the ‘Your device isn’t compatible with this version’ error:
- On your Android device, open up your preferred browser and access the home page of APK Pure.
- Once you’re inside, use the search function to find the APK of the app that is giving you troubles on the Google Play store.
Searching for the Android App APK - From the list of results, tap on the application that you’re trying to sideload.
- Once you get to the next screen, tap on Download APK from the list of available options.
Downloading the App APK Note: For bigger games, you might need to download the XAPK instead (APK + OBB files).
- Hit Download when you see the prompt, then wait until the download is complete.
- After the download is complete, tap on Open.
- Now, if you haven’t enabled the installation from unknown sources before, you’ll get a prompt saying that your phone is not allowed to do this. In this case, tap on Settings to change that.
Accessing the Settings to allow the installation from unknown sources - Inside the Settings screen that has just opened, enable the toggle associated with Allow from this source.
Allow the installation from unknown sources - Get back to the sideloading prompt and hit Install to complete the sideloading of the app that was previously showing you the ‘Your device isn’t compatible with this version’ error
Kamil Anwar
Kamil is a certified MCITP, CCNA (W), CCNA (S) and a former British Computer Society Member with over 9 years of experience Configuring, Deploying and Managing Switches, Firewalls and Domain Controllers also an old-school still active on FreeNode.
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- Fixed — Your Device Isn’t Compatible with This Version
By Stella | Follow |
Last Updated November 23, 2020
When you want to download an app from Google Play Store, you may receive an error message saying your device isn’t compatible with this version. Do you know why does this issue happen and how to get rid of it? In this post, MiniTool Software will show you the top reasons for this issue and how to fix it in different ways.
Top Reasons for Your Device Isn’t Compatible with This Version
If you are an Android user, you can go to Google Play Store to search for your needed app and then download it for further use. However, the process may not smooth if you see an error like your device isn’t compatible with this version.
When you see this error message, you will be unable to install the application on your Android device. Then, you may ask: why my device is not compatible with some apps? Here are three main causes:
- Your Android version is not up-to-date.
- Google Play Store encounters temporary issues.
- The hardware is not supported.
Focusing on these situations, we introduce some corresponding solutions. If you are not sure the real cause of your issue, you can try the solution one by one to get your device isn’t compatible with this version fixed.
Solution 1: Update Your Android Version
When you encounter this app is incompatible with your device, you should first go to check whether you are using the latest Android version.
After unlocking your Android device, you can go to System > Advanced > System update to check your update status. If there is an available Android update, you can click it and then follow the on-screen guide to perform an Android update.
Solution 2: Clear Caches for Google Play Store
To solve the temporary issues in Google Play, you can clear the caches for Google Play Store.
- Unlock your Android phone.
- Go to Settings > Application Manager to find Google Play Store.
- Tap Google Play Store.
- Tap CLEAR CACHE and CLEAR DATA.
Solution 3: Reinstall Google Play Store
If the above two solutions don’t work for you, you can consider reinstalling Google Play Store.
- Unlock your Android phone.
- Go to Settings > Location & Security.
- Uncheck the All Device Admins option.
- Go to Settings > Apps & Notifications > App Info.
- Find Google Play Services and tap it.
- Tap Force Quit.
- Root your Android device.
- Tap Google Play Store on your Android screen for a while and then tap Uninstall from the pop-up menu to uninstall Google Play Store.
- Access the App Store on your phone to search for Google Play Store and then download & install it on your Android device.
Solution 4: Use a Google Play Store Alternative
Another effective method to fix your device isn’t compatible with this version is to use another App download service. For example, you can try Amazon App Store for Android, GetJar. GetJar, Aptoide, etc. You can also search for such a tool by yourself. But you’d better select a trustable service to avoid viruses and malware.
These three solutions should help you get rid of your device isn’t compatible with this version Google Play Store on your Android device. However, if these solutions don’t work for you and your Android device is very old, you should consider getting a new Android device because the hardware is too old to be compatible with the app you want to download.
About The Author
Position: Columnist
Stella has been working in MiniTool Software as an English Editor for more than 4 years. Her articles mainly cover the fields of data recovery including storage media data recovery and phone data recovery, YouTube videos download, partition management, and video conversions.
Ошибка в Nox «Не поддерживается на вашем устройстве» появляется у пользователей эмулятора, когда они пытаются скачать какое-либо приложение из официального магазина «Play Маркет». При этом стандартная кнопка «Установить» куда-то пропадала. Ситуация довольно неприятная, но с ней можно разобраться.
Содержание
- Решение проблемы
- Случай №1: Чистка кэша для магазина приложений
- Случай №2: Смена версии Android
- Случай №3: Смена виртуального устройства
- Случай №4: Установка приложения через АПК-файл
Решение проблемы
Существует четыре действенных метода для решения данной проблемы. Предлагаем вам кратко с ними ознакомиться:
- Чистка кэша для магазина приложений.
- Смена версии Android.
- Смена виртуального устройства.
- Установка приложения через АПК-файл.
А теперь перейдем к более детальным инструкциям.
Случай №1: Чистка кэша для магазина приложений
Нередко ошибка совместимости связана с тем, что магазин «Play Маркет» по каким-либо причинам функционирует неправильно. И для его сброса нужно выполнить чистку данных. Производится она следующим образом:
- На виртуальном рабочем столе откройте каталог Tools или «Инструменты».
- Теперь щелкните ЛКМ по иконке «Настройки».
- В самом конце раздела «Устройства» расположен пункт «Приложения», который и следует открыть.
- Теперь перейдите во вкладку «Все» и пролистайте ее до графы «Google Play Маркет», расположенной ближе к концу списка, а затем нажмите на нее.
- Здесь кликните по опции «Стереть данные».
- Нажмите на «ОК».
- Дождитесь завершения чистки и перезапустите программу (просто закройте и вновь откройте ее).
Стоит понимать, что в зависимости от версии Нокс Плеера, порядок действий может несколько различаться. Но в целом все так, как и описано в нашей инструкции.
Случай №2: Смена версии Android
В определенных случаях сбой с поддержкой программ возникает из-за того, что эмулятор работает на слишком старой версии Андроида. К счастью для многих пользователей, ее можно без каких-либо сложностей сменить с помощью инструмента Multi-Drive. Инструкция по работе с ним была разобрана в отдельной статье, ознакомиться с которой вы можете здесь.
Случай №3: Смена виртуального устройства
В принципе, тут все понятно из заголовка. Нокс обозначает виртуальное устройство Android как одно из существующих. И не факт, что на выбранный эмулятором смартфон или планшет можно загрузить нужное приложение. Но мобильный девайс можно задать и самостоятельно. А делается это следующим образом:
- В окошке эмулятора кликните на иконку шестеренки.
- Перейдите в раздел «Свойства».
- Смените данные, что записаны в «Модель телефона».
- Щелкните ЛКМ по кнопке «Сохранить изменения».
- Перезапустите Нокс.
Случай №4: Установка приложения через АПК-файл
Вовсе не обязательно заниматься чисткой кэша магазина Гугл Плей, ведь существует альтернативный вариант инсталляции приложений для Android. И, разумеется, для Nox App Player он тоже вполне подходит. Речь об apk-файлах, в которых записаны всевозможные программы для данной мобильной платформы. Их довольно легко найти в интернете, но мы рекомендуем проверенный агрегатор APKPure. Порядок действий при этом следующий:
- В браузере на компьютере перейдите на сайт https://apkpure.com/ru/.
- Кликните ЛКМ по поисковой строке, расположенной в правой части страницы.
- Введите название нужного приложения (в нашем случае им будет мессенджер WhatsApp) и нажмите на иконку в виде увеличительного стекла или клавишу Enter на клавиатуре.
- Откройте подходящую ссылку в поисковой выдаче.
- Кликните на зеленую кнопку загрузки и сохраните предложенный файл.
- Вернитесь к окну Нокса.
- Перетащите загруженный apk из Проводника прямиком на область виртуального рабочего стола Андроид.
- Дождитесь окончания процедуры инсталляции, в результате на экране появится новая иконка.
